ReScore Reviews™ (1)
Thank you for bringing this to our attention, I hope that after we have spoke and rechecked your vehicle you will continue to trust us with your vehicle repairs.
I'm sorry that you still had an issue after trusting us to repair your car , I have called you and left a message to talk about this issue and come to a conclusion to make your situation correct.
The reason that the part was replaced is because the code in the ECM(computer) was telling us that the pressure switch has a problem and was not working correctly. We attempt to always repair the car properly the first time but sometimes there are underlining problems that cause a code and that is why we started with this repair , I am glad that the shudder went away for you after pouring in an additive.
We do quality work here and offer a 12mth 12,ooo mile warranty on all repairs.
Again I am sorry that our service this time did not reach your expectations.
Please give me a call at the shop to further discuss this issue.
Thank you ,
Sorry that our service wasn't excellent the day you came by , I tried to contact you to speak of this.
Our goal is to always provide great customer service along with quality repairs . I hope we will get another chance to prove our selfs to you. Thank you for bringing this to our attention.
Thank you for taking the time to bring this situation to my attention , I'm glad we were able to resolve this and help us do a better job in the future.