Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

708 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


SD
STEPHFON D.
Cartersville, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great service and friendly company.
Was my first visit. Excellent service and conversations with the owner and employees. They not only appreciate using them but also appreciate Veterans. Thanks guys.

HB
HAROLD B.
Woodstock, GA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Tires
The people make this place really good.

FL
Floyd L.
Cartersville, GA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Floyd said the mechanics is pretty fast. They get him in and out. He's been doing business with them for awhile and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
White, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
The great staff
Good quality work and good prices and a nice waiting room.
Steve H. from Hughes Automotive responded on 09/13/2018

always good to see you , Thank you for the kind words 


SF
Steve F.
Georgia
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Steve said the employees were courteous. They were honest. They provided very good service. They completed the work at a fair price.
This review was collected via phone interview by Customer Research Inc.

KS
Kenny S.
Cartersville, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Kenny said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lamar H.
Cartersville, GA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Carolyn. She said her husband stated they were very nice and they did a good job at this business.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you 


LE
LINDA E.
Acworth, GA
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Very satisfied with the repair of my car. Thanks so very much.
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you for the opportunity to service your vehicle.


CB
CLAY /CLINT/TAMMY B.
Adairsville, GA
Toyota Tundra 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
On spot
As a previous service manager not in the business anymore. I was looking for a good auto shop to service my vehicles. Well I found one! Hugh’s Automotive does all my cars my wife’s my two sons and myself. They do a great job they’re honest dependable trustworthy and reasonable on prices. They run their shop just like I did mine couldn’t ask for better service!
Steve H. from Hughes Automotive responded on 09/13/2018

Thank you for the kind words , honesty is always the best policy


JB
Johnathan B.
Alpharetta, GA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Johnathan said he's been with this business for awhile, they do good work.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Cartersville, GA
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Bill said the employees exceeded his expectations, were great, called him when it was done, it was done well, they picked him up and even came in under budget. They went out of their way for him.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Cartersville, GA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
John said the mechanic did a great job and everyone was very pleasant. He also said Ken deserves a raise because he's a great guy.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Dalton, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jeff said the business did an excellent job and provided good service.
This review was collected via phone interview by Customer Research Inc.

JC
JACK C.
Cartersville, GA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Excellent World Class Service
My wife took our 2006 Dodge Caravan in for a key issue she was treated with great respect and no problems. They kept her informed of the progress the repairs where completed in a timely manner. Definitely a 5 star shop. Linda and Jack
Steve H. from Hughes Automotive responded on 09/05/2018

Thank you for the kind words and the opportunity to take care of your vehicle  


AM
AMOS M.
Cartersville, GA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
EXCELLENT SERVICE
Very thorough service, also providing knowledgeable advice on how to better care for my truck’s engine, tires and power train all at a very reasonable price. I’m happy to have consummate professionals to rely on for proper service and guidance. 5 STARS all the way!

JE
JOHN E.
Cartersville, GA
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
First visit
Clean pleasant waiting room. The owners are easy to talk to and very knowledgeable. My oil change was completed quickly and at a very reasonable price.
Steve H. from Hughes Automotive responded on 09/05/2018

Thank you for your business !!


JL
James L.
Cartersville, GA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
James said the staff were friendly and got the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SD
Shannon D.
Cartersville, GA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Shannon said the service is always awesome. They are very thorough and explanatory.
This review was collected via phone interview by Customer Research Inc.

KM
Kurt M.
Adairsville, GA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Kurt said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Marietta, GA
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Gary said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.