Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

555 Reviews

97% Would Recommend
Latest Review about 12 hours ago

Reviews


JE
John E.
Port Townsend, WA
Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2015
steadfast
after 5 return trips the car is working fine thank you for hanging in there Silverdale Transmission.

MW
Matt W.
Silverdale, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Matt said this business has always done right by him.
This review was collected via phone interview by Customer Research Inc.

IM
Isaiah M.
Bremerton, WA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015 Category: Service
Spoke with Ezelle. He said he was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Port Townsend, WA
Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/14/2015 Category: Service
Spoke with Lloyd. He said he went to this business four or five times. He was quoted one price for the transmission to get done. They ended up doing two other things that needed to be replaced. The cost of the transmission was more than what it would be somewhere else. He did not appreciate that the cost was more than what they quoted.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Poulsbo, WA
Ford Bronco
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2015 Category: Service
David said the business is pretty good. When he went to pick up his vehicle, he noticed that somehow the hazard light button had been pressed.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Bainbridge Island, WA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2015 Category: Service
Becky said it seemed the repairs to her vehicle ran day by day. First it was to be ready on Monday. Then it was delayed to Tuesday and then Wednesday. She finally picked it up on Thursday.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015
Customer Service
Silverdale Transmission's customer service is by far the best I've ever seen in a business. ST and I were both frustrated by defective parts, but ST didn't give up until I was completely satisfied.

VS
Vincent S.
Bremerton, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Vincent said this business helped him out and made him happy, and the price was good.
This review was collected via phone interview by Customer Research Inc.

AW
Alicia W.
Bremerton, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2015 Category: Service
Spoke with Trenton. He said this business has good service.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Gig Harbor, WA
BMW 535xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014
Great service
Ranay did a great job of keeping me informed on the status of my repairs

RP
Ray P.
Poulsbo, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2014 Category: Service
Ray said the service was fast and everyone was very friendly.
This review was collected via phone interview by Customer Research Inc.

OH
Orion H.
Seabeck, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014 Category: Service
Orion said they had prompt service and they were friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
Washington
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2014 Category: Service
Sean said everything is working well.
This review was collected via phone interview by Customer Research Inc.

RH
Rex H.
Port Orchard, WA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/10/2014 Category: Service
Rex said this business put the shifter that he paid $2900 for on backwards.
This review was collected via phone interview by Customer Research Inc.

VC
Vito C.
Bainbridge Island, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
Vito said that this business was courteous and quick. They did a good job and got his vehicle done on time. His vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

KM
Kira M.
Port Orchard, WA
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
Kira said this business was pretty friendly and professional, and they were quick. They worked with her to bring the price down.
This review was collected via phone interview by Customer Research Inc.

CT
Clifford T.
Seabeck, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
Spoke with Roberta. She said the business is very informative and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Quilcene, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
Spoke with Lori. She said this business did exactly what they said they would do and they gave her a great estimate.
This review was collected via phone interview by Customer Research Inc.

MC
Messial C.
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2014
service
customer service was A+

DC
David C.
Silverdale, WA
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
David said the business diagnosed and fixed his vehicle in a timely manner. The staff was very friendly. The owner, Mike, is very fair and was great to interact with.
This review was collected via phone interview by Customer Research Inc.