Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

556 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


DT
Daniel T.
Washington
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Daniel said this business had his vehicle for over a week. Everyone was friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Belfair, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Mike said he would recommend others to this business.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Poulsbo, WA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017 Category: Service
Andrew said this business had really good customer service but the price to repair his transmission was higher than he expected.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Belfair, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Mike said the business was good but his transmission isn't running correctly.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Washington
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016 Category: Service
Chris said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

NC
Nick C.
Silverdale, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2016 Category: Service
Nick said his vehicle broke down after being at the business to have some things replaced on it and he was a little upset with them. He called, spoke with them and explained the situation. They told him they would tow it back to the facility, run a diagnostic and if there was anything that was missed, it would be fixed for free. He was pleased with how friendly they were over the phone about the issue. At the facility they checked everything again and discovered that there had been no negligence on their part. The job had been done properly during its first service. They sent him a copy of the diagnostic and called him later about it. They explained what it meant. He said he was happy and satisfied with their friendliness and professional customer service.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
Port Orchard, WA
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2016 Category: Service
Ryan said they were very detailed but the diagnostic was a little expensive.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Silverdale, WA
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016 Category: Service
Dave said the business provided good service. He said the employee who test drove his vehicle, made a few comments about his vehicle that he felt where incorrect, and highly exaggerated. He did say an employee named Renee was knowledgeable and he was impressed with her work ethic.
This review was collected via phone interview by Customer Research Inc.

HA
Hershel A.
Bremerton, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2016
transmission service
The customer service is very good. Technicians keep you informed of what they are doing.

MR
Max R.
Bremerton, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2016 Category: Service
Max said the service provided by the business was good.
This review was collected via phone interview by Customer Research Inc.

LM
Loyd M.
Silverdale, WA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2016 Category: Service
Loyd said this business was pretty good. However, they were busy, so he had to wait longer than he wanted to.
This review was collected via phone interview by Customer Research Inc.

ET
Ed T.
Silverdale, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2016
Satisfied
The most impressive thing was the integrity; making sure that my vehicle was going to run smoothly and efficiently before releasing it back to me. Appreciated that. Thank you

RD
Revy D.
Poulsbo, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2016
Consistently performing all repairs quoted
Great service

CW
Cyrus W.
Bremerton, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2016
Should be okay.
Rebuilt tranny and torque converter. Got it done when they said. Drove it 10 miles to home. Everything seems okay.

NF
Nancy F.
Kingston, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2016 Category: Service
Nancy said she is waiting for this business to call her so she knows when she can get her vehicle back.
This review was collected via phone interview by Customer Research Inc.

JA
John P A.
Silverdale, WA
Toyota T100
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
John said his vehicle is working well and this business had pleasant service and a good receptionist.
This review was collected via phone interview by Customer Research Inc.

RD
Revy D.
Poulsbo, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016
reliable, full service,
they do it all and with professionism

RD
Revy D.
Poulsbo, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2016
Reliable
On time

SR
Sarah R.
Silverdale, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2016
Transmission works great fuel leak is not fixed.
Transmission opperates fine now. Although there is still a pool of fuel sitting in valley pan. Maybe injector leakage?

GM
Gregory M.
Bremerton, WA
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Gregory said the business did a good job.
This review was collected via phone interview by Customer Research Inc.