Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

555 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


KT
Kevin T.
Port Orchard, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2015
They did a good job
The service was done quickly, The price was accepted. Renee was very polite and kind to work with.

JP
Jeff P.
Port Orchard, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Jeff said this business was good.
This review was collected via phone interview by Customer Research Inc.

CZ
Cole Z.
Washington
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Cole said he still has to replace a $5 oil filter. Normally, a business would do that at the time of the oil change. They did a really good job and even filled up his tires.
This review was collected via phone interview by Customer Research Inc.

MH
Mitch H.
Port Townsend, WA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Mitch said the business did not get the right size part so the service took an extra day. He had a deadline he had to meet.
This review was collected via phone interview by Customer Research Inc.

ET
Eli T.
Silverdale, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Eli said this business has good service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Poulsbo, WA
Ford Bronco
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2015 Category: Service
David said the business is pretty good. When he went to pick up his vehicle, he noticed that somehow the hazard light button had been pressed.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Bainbridge Island, WA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2015 Category: Service
Becky said it seemed the repairs to her vehicle ran day by day. First it was to be ready on Monday. Then it was delayed to Tuesday and then Wednesday. She finally picked it up on Thursday.
This review was collected via phone interview by Customer Research Inc.

AW
Alicia W.
Bremerton, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2015 Category: Service
Spoke with Trenton. He said this business has good service.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
Washington
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2014 Category: Service
Sean said everything is working well.
This review was collected via phone interview by Customer Research Inc.

MC
Messial C.
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2014
service
customer service was A+

BA
Bill A.
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2014 Category: Service
Bill said he took his vehicle in for the transmission but more things kept popping up that he needed to get repaired. It was not the businesses fault. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2014 Category: Service
John said this business was fine. It was a little on the pricey side but the service was good.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Bremerton, WA
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2014 Category: Service
Chris said this business provided really good service but the new receptionist talks a little too much.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Bremerton, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2014 Category: Service
Patrick said this business was too expensive.
This review was collected via phone interview by Customer Research Inc.

SC
Shawna C.
Poulsbo, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
Thank you
You guys did a great job on my truck and sense I just bought this one I dont know all the qorks about it yet I understand how ordering part goes.. you guys rocked at hustling to get the right part and getting my truck back to me :) i will definitly return for more work

HS
Hope S.
Silverdale, WA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
The work ethic, the professionalism, the teaching the client (explaining) is top notch. They are the BEST
I have used Silverdale Transmission for a few years now. I found them after a very bad experience at the local dealership. Silverdale Transmission supersedes the local dealership and most dealerships/shops across the nation. I have lived in 5 states and have had several mechanics in my life. Mike Hasting and his incredible crew have set the level of service and repair at a very high level/top notch. I have had minor work (oil change/wiper replacement) to major work (engine swap/change) and all in between (brakes, oil pump, timing belt, water pump, etc). Their diagnostics is superb. I have American and Foreign cars. I would highly recommend them for anyone. (from people that know about cars to the person that just knows how to start a car). The work ethic, the professionalism, the teaching the client (explaining) is top notch. They are the BEST.

BG
Bruna G.
Washington
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Spoke with Mario. He said that the facility went above and beyond to help out. He stated that his brother was deployed when the vehicle broke down and that Dustin allowed him to handle everything from the towing to the payment over the phone. He mentioned that the prices were good , fair and the staff was honest. He said that he couldn't be happier with what the business did for them. He would like to thank the business.
This review was collected via phone interview by Customer Research Inc.

GM
Garrett M.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Garrett said that they did really great. It was done quickly and on time. They did exactly what they said they were going to do and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 08/20/2019

Thank you Garrett!


RO
Rick O.
Bremerton, WA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Very Professional and Conciderate
Very polite and knowledgeable, Completed my work in a timely manner. Could not ask for more from any business.
Mike H., president from Silverdale Transmission responded on 07/30/2019

Your support for our small business means a lot to us, Rick! Thank you for sharing your experience, and we look forward to serving you again!


MM
MIKE M.
Bremerton, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Another happy camper
I had my 95 power stroke towed to Silverdale Transmissions due to a massive fuel leak. I first had it at Lk's auto service and they wanted to charge me a lot of money to replace the high pressure oil pump trying to convince me that the oil pump was the source of the fuel leak. Once at Silverdale Transmissions they found some bad fuel lines and replaced them at a reasonable price and what do you know the fuel leak is gone. They use OEM parts when possible. I found there 30 point inspection very enlightening.

I am a happy camper.
Mike H., president from Silverdale Transmission responded on 07/30/2019

Thank you so much for sharing your experience, Mike! We are so glad that we could figure out the true source to the problem and save you all that money! We look forward to seeing you again, and we hope you have a wonderful day.