Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

554 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


RF
Randy F.
Poulsbo, WA
BMW 3 Series
Verified Customer
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02/27/2019
Honest efficient service
When you find a auto repair shop you can trust, (which we all need ), it can take the stress out of taking your car to get repaired. I discovered Silverdale Transmission about a year ago. I had taken our bmw 328i in to be evaluated because another shop feared our transmission was slipping. They were able to pinpoint the problem to a misfiring spark plug! Whew , you can imagine our relief! I have taken the car back for its regular oil change since, and the do a 30 point inspection on all functions of your vehicle. They even send you pictures to your email.. Sarah is very professional and has worked in the auto field for years. Do not hesitate to bring your vehicle here.
Mike H., president from Silverdale Transmission responded on 03/17/2019

Wow, thank you so much Randy! Your thoughtful words are very appreciated. Please come by and see us any time!


CG
Claire G.
Grapeview, WA
Toyota 4Runner
Verified Customer
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02/20/2019
Transmission rebuild
I appreciate how helpful and courteous everyone is. I highly recommend Silverdale Transmission for any vehicle repair. Thank you Mike and Sarah!
Mike H., president from Silverdale Transmission responded on 02/22/2019

Our pleasure! Thank you for your recommendation to our business. We appreciate wonderful people like you!


NJ
Nate J.
Washington
Chevrolet Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Nate said the staff had friendly service and great communication.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 02/22/2019

Thanks Nate!


SS
Sonya S.
Silverdale, WA
Ford Contour
Verified Customer
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02/12/2019 Category: Service
Sonya said that the business employees were very gracious to her. The young lady in the front was very nice as well, although there was some confusion about what was going on with her vehicle. In the end they told her that she would be better off getting a new vehicle then trying to repair the damage on her current one.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 02/22/2019

Thank you for your thoughts Sonya!


DO
Darrell O.
Silverdale, WA
Honda Civic Coupe
Verified Customer
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02/11/2019
Competent and efficient
This is my second time dealing with Silverdale Transmission. Both times they were good at what they did, took care of little side issues, and were totally fair. The first time, I bought a fixer up and they restored the engine to almost-like-new condition. It was a $5000 job that would have been much more at a couple other places I have dealt with. They even restored the interior as best they could. The second job was for wiring, something beyond my own skills. Again, excellent job.
Mike H., president from Silverdale Transmission responded on 02/22/2019

We appreicate your review Darrell! We truly enjoyed working on your fixer upper. Thank you for sharing your experience!


AM
Arne M.
Silverdale, WA
Jeep Cherokee
Verified Customer
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01/26/2019
Great Speedy Service
I had some transmission concerns and you provided immediate answers and options for my vehicle. It was quick and hassle-free, thank you.
Mike H., president from Silverdale Transmission responded on 02/22/2019

Thank you so much for the review, Arne! We appreciate you sharing your experience.


CC
Cresta C.
Washington
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Cresta said the business always gives good service, and she is very pleased with them.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 02/22/2019

Thank you Cresta!


FK
Frank K.
Washington
Acura RDX
Verified Customer
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01/10/2019 Category: Service
Frank said the staff was pleasant, and provided excellent service. The vehicle runs good, and they checked out the vehicle thoroughly for him.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 01/13/2019

Thank you Frank!


VM
Vickie M.
Seattle, WA
Lexus GX 470
Verified Customer
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12/20/2018 Category: Service
Vickie said the business is easy to work with and she feels they do a good job.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 12/26/2018

We appreciate that, Vickie! Thanks so much!


CT
Chris T.
Poulsbo, WA
Ford Edge
Verified Customer
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12/14/2018 Category: Service
Chris said the service was good.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 12/26/2018

Thank you Chris!


DA
David A.
Port Ludlow, WA
Ford Explorer
Verified Customer
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11/15/2018
Excellent customer sevice
They fixed an ongoing problem I've had with my transmission and at a reasonable price and in a reasonable time.
Mike H., president from Silverdale Transmission responded on 11/16/2018

We appreciate your review, David! Come see us anytime with your car troubles - we are happy to help!


MW
Marco W.
Poulsbo, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Marco said that the place was good, honest and he loves them.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 11/16/2018

Thank you so much Marco!


SD
Shehan D.
Washington
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Shehan said the service was quick, and he received a detailed report as well.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 11/12/2018

Thank you Shehan!


CG
Claire G.
Grapeview, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Great Service
Silverdale Transmission did a great job rebuilding my transmission. Their customer service at the front desk was wonderful! Thank you!
Mike H., president from Silverdale Transmission responded on 11/12/2018

Thank you so much for your kind words, Claire!


PR
Phillip R.
Bremerton, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Phillip said he appreciated the honesty and thorough service.
This review was collected via phone interview by Customer Research Inc.

CF
Christy F.
Bainbridge Island, WA
Dodge Grand Caravan
Verified Customer
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10/16/2018 Category: Service
Spoke with Martin. He said although the repairs took weeks, his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

SD
Steven D.
Silverdale, WA
Lexus CT 200h
Verified Customer
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10/13/2018
Dependable and did what that said they would do.
Dependable and friendable. They seemed to go out of their way to help and get the job done.
Mike H., president from Silverdale Transmission responded on 10/15/2018

Thank you for your kind review, Steven!


JC
Jonathan C.
Silverdale, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Exceptional and affordable service
Silverdale Transmission is a efficient and affordable auto shop that serves you with utmost knowledge. I really do appreciate them fixing everything malfunctioning with my vehicle and doing so at an affordable price.
Mike H., president from Silverdale Transmission responded on 10/08/2018

We greatly appreciate your review, Jonathan! Thank you for your recommendation, it means a lot!


KL
Kameron L.
Seabeck, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Kim. She said the business is great. She appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 10/08/2018

Thank you so much Kameron!


RW
Reed W.
Washington
Dodge Pickup
Verified Customer
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09/24/2018 Category: Service
Reed said Scott was very professional and explained everything thoroughly. He was given a variety of options to fix his vehicle. They were timely.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 09/24/2018

Thanks Reed!