By Jennifer K. in Oregon City, OR
I brought my car in for the first time for some basic needs and they recommended a few extras. I chatted with my husband and we decided to move forward with the recommendations. The repairs took longer than first expected and the day it was ready, I was hosting a party! They delivers my car to my driveway!! I was over the top elated! Thank you for your quality work and amazing customer service!
By Hector M. in Oregon City, OR
Auto Shop Northwest has been so good to us with maintaining our vehicles throughout the years. Again Eugene has surpassed my expectations on helping us with making the time to repair a headlight issue on our pickup, just in time for a trip. Thank you again
By John B. in Gladstone, OR
Everything was done exactly as explained when I made the appointment. I was given an estimate on time. When I called back, further information was proto explain the steps they took. When I asked detailed questions answers professionally. I was impressed on quality of the mechanics and the front office.
By Jason M. in Canby, OR
We absolutely love Auto Shop NW. Taylor is always so helpful and his communication is top notch. We are so glad we changed auto shops, can’t recommend them enough! Thank you Auto Shop NW.
By Heidi D. in Oregon City, OR
Every time I take my car in for an oil change they always look everything over and give me a heads up on what potential needs may be coming in future visits so I can prepare for them. Excellent customer service and just all around great people.
By Joe B. in Portland, OR
Had my AC repaired here. Another garage striped my AC shrader valves. The mechanics diagnosed the problem and got my AC blowing ice cold again.The people at Auto Shop North West are the best! I highly recommend bringing your vehicle there.
By David P. in Oregon City, OR
The customer service and repair was very good. I would recommend all of my friends use their services.
By Trevor S. in Portland, OR
Trevor stated that he has worked with the owner before, and he is a really good guy and technician. They have good technicians there and do quality work.
By Sam H. in Oregon City, OR
I dropped off my car then had to wait for parts, they kept me updated, and once parts arrived, they were very fast
By Rod M. in Happy Valley, OR
I am very picky about where I take my Sprinter and not a fan of big dealerships. I was referred to Auto Shop NW from the shop that works on our Lexus as they don't work on Mercedes. I am very impressed with their professionalism, they were super fiendly, and knowledgeable. They checked out my van top to bottom as part of their service, documented everything they found and had answers for all of my questions. They are definatly my go-to shop from now on!
By Kathy H. in Portland, OR
Friendly staff. Efficient service. Details of service and what needs to be done next provided thru text. I recommend!
By Dan W. in Oregon City, OR
Auto Shop NW takes care of our fleet and our personal vehicles. They do an amazing job and are always so accommodating!
By Lawrence M. in Lake Oswego, OR
I have taken my truck to these wonderful people for years, highly reccomed them for small to full repair work!
By Kai B. in Oregon
Kai said they were super nice, and took good care of him and his vehicle.
By John J. in Oregon City, OR
Of course we all need our vehicles. We have had two times in the past year that it was vital. One involved the Falls fire. Auto NW worked extra hard, which allowed us to keep our important commitments. When a person is under duress it’s very comforting to know you can trust your mechanic is skilled, experienced, honest, and stands by their work. I’m grateful to feel this way.
By Melanie P. in Oregon City, OR
Melanie said she receives good service and they are easy to work with.
By Dan B. in Oregon City, OR
Dan said they are very honest with their work.
By Tracy M. in Oregon City, OR
Eugene went above and beyond to explain what was going on with my van. He took the time to go over the process and was great dealing with my warranty company. Totally trust this shop!
By Charles C. in Oregon City, OR
We found out about this shop from friends and have been here ever since. People here are nice and they take care of you in a timely fashion. Great place with affordable prices.
By Amber C. in West Linn, OR
We have an old "third car" that my son drives. Needing a ton of misc. work done to it. I can't believe how great the service was that we received. Will always use this shop going forward, hands down. Reasonable, honest and very transparent. The app to see the proposal and platform to keep all records for future reference is an added bonus. Thank you so much.