99% Would Recommend
Latest Review 1 day ago
Rory S. on 04/20/2018
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"Great experience every time "
From first appointment to most recent we’ve had nothing but amazing service and reliable information. Norma is especially helpful! This will definitely continue to be our go to shop for the foreseeable future!
Vehicle: GMC Jimmy
Service Date: 04/09/2018
Review Created: 04/20/2018 09:29 PM
Ken D. on 04/18/2018
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"Great customer experience from dropping my car off to picking it up"
This was my first experience and AAA had recommended Auto Shop NW when I had my car picked up. Next morning got a call with a complete summary of the repair(s) needed and a summary of other items they checked for me. They understood what needed repairing and had my quote at the same time. They were very efficient and had me back on the road within 24 hours. When I went to the shop to pick up my car they had everything lined out and they were courteous and very professional and answered questions that came up. Finally, went to my car to leave and found they had detailed my vehicle as well. I have never seen this level of customer service before and it was very pleasant to experience and the bill was better than they had originally thought. These folks are doing great work and they are very exceptional on the customer service side. They get my vote and my future repairs and maintenance. Thank you
Vehicle: Chevrolet TrailBlazer
Service Date: 04/18/2018
Review Created: 04/18/2018 10:08 PM
Pat E. on 04/11/2018
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"Honest excellent service "
Eugene listened to my concerns on my car and review past history of service at dealership. He recommended what he would need to check and do. While waiting he let me know what they had found and we agreed on what needed to be done. It was ready an hour later as promised. Excellent work and service.
Vehicle: Nissan Pathfinder
Service Date: 04/10/2018
Review Created: 04/11/2018 06:28 AM
Mike T. on 04/10/2018
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"Reliable outstanding service"
I really appreciate the peace of mind I have when taking my vehicle in for service. I recently had the 145k mile service done on my Highlander. They did a thorough inspection and after consulting with me performed the services necessary to keep my vehicle on the road for many more miles. I highly recommend Auto Shop Northwest!
Vehicle: Toyota Highlander
Service Date: 04/06/2018
Review Created: 04/10/2018 04:32 PM
Peter S. on 03/30/2018
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Peter said the business did a really good job and everything went really smoothly.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/22/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Ginny C. on 03/29/2018
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"Professionalism and knowledge "
Very professional and knowledgeable. Extremely helpful
Vehicle: Buick Encore
Service Date: 03/27/2018
Review Created: 03/29/2018 03:59 PM
Ashley R. on 03/26/2018
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Ashley said the staff did a good job. He appreciated the service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/21/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Nathan A. on 03/21/2018
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"Inspection"
Awesome Service!
Vehicle: Acura TSX
Service Date: 03/19/2018
Review Created: 03/21/2018 05:13 PM
Jim S. on 03/21/2018
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Jim said the staff is trustworthy. The service is competitively priced when compared to other businesses.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/19/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Beth J. on 03/19/2018
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"the best"
They are the best! Honest, timely, friendly, fair prices, helpful staff, etc... I've been going here for many years and will never go elsewhere. Thanks to Eugene and Chris and their crew!
Vehicle: Chevrolet Camaro
Service Date: 03/19/2018
Review Created: 03/19/2018 08:49 PM
Eric K. on 03/17/2018
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Eric said the employees were awesome and they don't lie.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/16/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 03/16/2018
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Dennis said he has used this business for 10 years , and he is always happy with each service he receives.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/13/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Jan H. on 03/09/2018
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"You guys rock!"
I like that you checked SO many things and fixed much of the small things you found wrong. Like my headlight bulb! Thanks!!! :D
Vehicle: Toyota Camry Solara
Service Date: 03/07/2018
Review Created: 03/09/2018 02:22 PM
Hector M. on 03/07/2018
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"Another great experience "
Auto Shop Northwest did us well again. We scheduled a service for our Honda CRV as a drop off at 8:00 AM and asked if it would be complete by later that morning or early afternoon? We received the call that it was done 9:40 AM, did wonders for my work schedule. Thanks again
Vehicle: Honda CR-V
Service Date: 03/05/2018
Review Created: 03/07/2018 08:42 AM
Jim O. on 03/07/2018
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Spoke with Elaine. She said the staff are very courteous and efficient. The business provides great value. She said Norma is a real asset to the business.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Bob P. on 02/28/2018
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Bob said the facility did a great job.
Vehicle: Chrysler 300M
Category: Service
Service Date: 02/21/2018
Review Created: 02/28/2018
This review was collected via phone interview by Customer Research Inc.
John V. on 02/27/2018
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John said the staff were great people to work with. He said there were some issues, and he had to bring his vehicle back to the business a few times.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 02/01/2018
Review Created: 02/27/2018
This review was collected via phone interview by Customer Research Inc.
Gordon W. on 02/23/2018
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"Working for the customer."
They give us quality service we've requested and give a thorough inspection with recommendations before future promblem become expensive repairs.
Vehicle: Jeep Grand Cherokee
Service Date: 02/23/2018
Review Created: 02/23/2018 08:33 PM
Brandon C. on 02/23/2018
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"Awesome business"
Been here a few times now. They are always professional, punctual and reliable. Anytime someone asks for a recommendation, I always mention Auto Shop Northwest.
Vehicle: Honda Pilot
Service Date: 02/20/2018
Review Created: 02/23/2018 12:45 PM
Bruce H. on 02/19/2018
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Bruce said he liked his service. The work was great.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/16/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
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