99% Would Recommend
Latest Review 2 days ago
Demarcus B. on 01/19/2018
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Demarcus said the service fixed what needed to be done, quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/29/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Chris N. on 01/18/2018
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"Excellent Service, Again"
We needed some service on my wife's vehicle and I kept forgetting to set an appointment but not a problem. Auto Shop NW got us in on the day I was hoping with only one day notice. As usual all of the staff were very courteous and professional. The work was for an oil change. We have been burned when using Jiffy Lube so we took our car to the shop we trust. Price and time were comparable to Jiffy Lube but the confidence that the works was done correctly by professionals is only available at Auto Shop NW. For years we have been using this company without a single disappointment.
Vehicle: Toyota RAV4
Service Date: 01/17/2018
Review Created: 01/18/2018 09:23 AM
Kathleen M. on 01/17/2018
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"Leaky truck"
Had a leak in my truck - Auto Shop Northwest stuck with it until it was fixed. They called in several window specialists, even replacing the window. They were determined to fix it & get it right.
Vehicle: Toyota Tacoma
Service Date: 01/15/2018
Review Created: 01/17/2018 02:03 PM
Jan D. on 01/06/2018
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"Owner of a 2005 Jeep Cherokee"
I was referred by people in the Industry that I trust. Found the people at Auto shop NW to be honest and reliable with my concerns and recently while there for an oil change witnessed a few clients come and go and could tell the confidence they had with the service.
I have a 2005 Jeep that I no longer worry about because if and when a problem arises I am confident I will be taken care of fairly. I often felt the dealership had only dollar signs in mind.
Vehicle: Jeep Grand Cherokee
Service Date: 12/28/2017
Review Created: 01/06/2018 08:22 PM
Amy and Chad K. on 12/29/2017
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"Don’t go anywhere else"
This business far exceeded my expectations, they are thorough, fair-priced, and honest. I was referred by a family member and I will be referring my friends and family as well in the future. Eugene and Norma are awesome!
Vehicle: Dodge Durango
Service Date: 12/28/2017
Review Created: 12/29/2017 09:04 PM
Cody B. on 12/28/2017
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Cody said he recommends the business for service.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/21/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. on 12/22/2017
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"Great workers"
Always willing to help customers
Vehicle: Pontiac Grand Prix
Service Date: 12/20/2017
Review Created: 12/22/2017 03:07 PM
Steve N. on 12/19/2017
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"Service convenience "
Auto Shop Northwest makes it very convenient to drop off and pick up your vehicles for service. I dropped my car off Sunday night with instructions and a key. I got a call mid-day Monday telling me that the car was ready. We took care of payment over the phone. They parked the car outside, locked it, and left the key under the floor mat since I was going to pick it up after hours. Very easy and convenient.
Vehicle: Hyundai Elantra
Service Date: 12/18/2017
Review Created: 12/19/2017 09:44 AM
Georgene M. on 12/14/2017
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"Treated Right"
Norma always greets you with a smile. Work is done quickly and with complete explanation about everything before and after service. Eugene is both friendly and efficient. He makes sure that you’re well taken care of.
Vehicle: Nissan Rogue
Service Date: 12/07/2017
Review Created: 12/14/2017 07:35 PM
Lucas D. on 12/14/2017
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Lucas said he was very happy with the service team. They were pleasant and got the car back just in one day. He thanks the business.
Vehicle: Jeep Commander
Category: Service
Service Date: 11/30/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Scott J. on 12/13/2017
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"Great customer service "
I called about a problem with my BMW and Eugene said bring it in they found the problem and fixed it right away. I have my sports car in there now for it's yearly oil change i did not have to make a appointment they are very accommodating and there pricing is very reasonable.
Vehicle: BMW 3 Series
Service Date: 12/11/2017
Review Created: 12/13/2017 09:55 AM
Anmarie H. on 12/12/2017
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Anmarie said the service team kept in contact the entire time and advised her which work was a priority. She greatly appreciates their honesty.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
jay s. on 12/06/2017
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"this is my 6 th occasion for need of mechanic services - excellent service both front office and shop - owner is outstanding in providing explanations."
the best vehicle repair facility new or used - better than any dealership I used in over 50 years of vehicle ownership - personal & business - pickup trucks, jeeps, GMC denali, Cadillac escalade - an outstanding local business as well - friendly, honest & timely completions
Service Date: 11/10/2017
Review Created: 12/06/2017 01:52 PM
Rennie S. on 12/06/2017
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Rennie said she is satisfied with the service she received.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Darrel B. on 11/24/2017
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Darrel said the business was prompt and efficient.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Becky J. on 11/15/2017
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Becky said this business was courteous and kind. The lady in the office was great.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. on 11/13/2017
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Spoke with Carol. She said the business had good service and good people. They treated her problems as their own.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Brandon S. on 11/09/2017
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Brandon said he appreciated the good job the employees did.
Vehicle: Jeep Liberty
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Scott and Marlissa B. on 11/08/2017
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"Perfect Team!"
The only place for excellent customer service!
Vehicle: Chrysler Pacifica
Service Date: 11/06/2017
Review Created: 11/08/2017 09:34 AM
Ruth D. on 11/08/2017
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"Honest information"
They answered all my questions, and gave me the information to all my questions in a way that was straightforward so I was able to make my own decision about the repairs. Thank you.
Vehicle: Volvo S70
Service Date: 11/07/2017
Review Created: 11/08/2017 05:07 AM
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