Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

456 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RK
Rick K.
Happy Valley, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
farm truck
This is one of the best place to get your truck fixed and fast

JA
John A.
Oregon City, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said the business treats him well and puts the customer first.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Clackamas, OR
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Honesty& integerty
Took my 2003 BMW in the airbag light staying on they could not fix the problem and they did not charge me. Thank you Eugene and your staff you have a customer for life for my BMW's . They have done work on my BMW's they do a great job and there pricing is very reasonable.

KP
Krista P.
Clackamas, OR
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Krista said the employee was wonderful, helpful and kind. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Oregon City, OR
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mike said the staff is very honest and fair. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

LF
Lee F.
Corbett, OR
Land Rover Range Rover Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lee said quality of service, the speed and the price were all great.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Oregon City, OR
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jonathan said the business did what was asked and he was charged what was quoted.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Portland, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tim said the mechanic did a quality job.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Oregon City, OR
Ford Pickup
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05/25/2018 Category: Service
Mike said Eugene and everybody else at this business have been very helpful. They have gone above and beyond to help him out. They even stayed after hours to help him. He has nothing but good things to say about them. They explained everything really well.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Portland, OR
Mercedes-Benz E420
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Kevin said the business guarantees their work.
This review was collected via phone interview by Customer Research Inc.

SB
Sue B.
Portland, OR
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Sue is very pleased with the service that she's received for ten years.
This review was collected via phone interview by Customer Research Inc.

JC
Jon C.
Clackamas, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Service
This shop is great. They always take care of my car and keep me on the road. The customer service is great and the the quality of work is excellent. The best thing is I trust them.

CM
Carol M.
Portland, OR
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Carol said this business treated her fairly and the prices were good, with no problems.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Oregon City, OR
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Bob said he liked the owner. They business provided good service.
This review was collected via phone interview by Customer Research Inc.

HM
Hector M.
Oregon City, OR
Chevrolet Silverado 1500
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05/14/2018
Great service
They work so well with us with scheduling and getting the work done on our vehicles when they say they will be done.

JS
Joan S.
Portland, OR
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Thorough and Knowledgeable
Finding a repair shop to trust is hard. Finding one with good old fashioned quality customer service is also hard. Then add in a shop that treats your vehicle holistically so you can have a well maintained vehicle, diagnoses problems quickly and you have Auto Shop Northwest. I am more than willing to drive the extra distance to get this kind of high quality service that instills confidence that my repairs are being managed and done right the first time.

MB
Maggie B.
Gladstone, OR
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
They get you in quickly even when you dont have a appointment
Thanks for the great service Brown Sugar and Chris.....

JL
Jeff L.
Oregon City, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jeff said the staff members treated him very well. They gave him a lot of input on what was going on with his vehicle, what needed to be done, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SC
Stefan C.
West Linn, OR
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Stefan said the business was quick. They were on top of it. They gave a recommendation but did not push. They were clean, They were responsive, and well run.
This review was collected via phone interview by Customer Research Inc.

RS
Rory S.
West Linn, OR
GMC Jimmy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great experience every time
From first appointment to most recent we’ve had nothing but amazing service and reliable information. Norma is especially helpful! This will definitely continue to be our go to shop for the foreseeable future!

Displaying Review 1 - 20 of 456 in total