Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

456 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MM
Molly M.
Lake Oswego, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Easy to work with
Easy to schedule appointment; never have unresolved problems; friendly.

GT
Greg T.
Eagle Creek, OR
Chrysler Aspen
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Greg said the business did not diagnose the vehicle, and did not fix the problem.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Portland, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016
Great service, polite & professional. My vehicle was repaired on time & for a few dollars less than quoted. Thank you!
Great place to do business!

DR
Dan R.
Oregon City, OR
Toyota Prius
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/14/2015 Category: Service
Dan said that in order to find out what was going on at this business, he had to make a phone call himself. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 04/05/2015

Hi Dan,

We are very sorry to hear that you had a bad experience at our shop, we care deeply about our customers so we take it very seriously when someone is unhappy with our service. Please call us so that we can understand the problem and make it right for you.

Sincerely,

Chris Ramos, owner
Auto Shop NW


RK
Rick K.
Happy Valley, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
farm truck
This is one of the best place to get your truck fixed and fast

JA
John A.
Oregon City, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said the business treats him well and puts the customer first.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Clackamas, OR
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Honesty& integerty
Took my 2003 BMW in the airbag light staying on they could not fix the problem and they did not charge me. Thank you Eugene and your staff you have a customer for life for my BMW's . They have done work on my BMW's they do a great job and there pricing is very reasonable.

CF
Cody F.
Sheridan, OR
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Cody said the employees did well but the price was a little high.
This review was collected via phone interview by Customer Research Inc.

KP
Krista P.
Clackamas, OR
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Krista said the employee was wonderful, helpful and kind. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Oregon City, OR
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mike said the staff is very honest and fair. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

LF
Lee F.
Corbett, OR
Land Rover Range Rover Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lee said quality of service, the speed and the price were all great.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Portland, OR
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Spoke with Samantha. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Oregon City, OR
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jonathan said the business did what was asked and he was charged what was quoted.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Portland, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tim said the mechanic did a quality job.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Oregon City, OR
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mike said Eugene and everybody else at this business have been very helpful. They have gone above and beyond to help him out. They even stayed after hours to help him. He has nothing but good things to say about them. They explained everything really well.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Portland, OR
Mercedes-Benz E420
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Kevin said the business guarantees their work.
This review was collected via phone interview by Customer Research Inc.

SB
Sue B.
Portland, OR
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Sue is very pleased with the service that she's received for ten years.
This review was collected via phone interview by Customer Research Inc.

JC
Jon C.
Clackamas, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Service
This shop is great. They always take care of my car and keep me on the road. The customer service is great and the the quality of work is excellent. The best thing is I trust them.

CM
Carol M.
Portland, OR
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Carol said this business treated her fairly and the prices were good, with no problems.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Oregon City, OR
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Bob said he liked the owner. They business provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 456 in total