Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

376 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DK
Douglas K.
California
Dodge Caravan
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/08/2015 Category: Service
Douglas said he was pleased with their excellent customer service. However, the service work was not good and he had to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
California
Nissan Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/14/2014 Category: Service
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner from Perry's Automotive responded on 10/21/2014

Adam, 
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed.  I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them.  He picked up the truck and was very pleased with what we had done.

Mike
ASE Certified Master Technician
Perry's Automotive


BM
Bruce M.
California
Mazda 626
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Bruce said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
California
MINI Cooper Hardtop
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Spoke with Sandra. She said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

TM
Tracy M.
California
Toyota Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Tracy said she was happy with the work. When she got home the check engine light came on. When she checked, there were a couple hoses that weren't reconnected.
This review was collected via phone interview by Customer Research Inc.

DE
Derek E.
Morro Bay, CA
HUMMER H2
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Derek said Mike always does a good job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
California
Ford Police Interceptor
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
John said the service is good and the staff is great. He has been going to this business for a long time and he appreciates the work they do.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
California
BMW 135i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Eric said the service at this business was decent, but nothing really stood out.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
California
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Steve said the business provides good service but he had to take his vehicle back for follow-up work because they ordered the wrong part.
This review was collected via phone interview by Customer Research Inc.

DM
Dana M.
Morro Bay, CA
Ford Econoline
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Dana said she always go to this business because she likes them.
This review was collected via phone interview by Customer Research Inc.

JW
Janine W.
California
Volvo 240
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Janine said this business was really great, but she did not get a phone call for a quote and they just did the work. They did a great job and her vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
California
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Dave said he likes this business' service.
This review was collected via phone interview by Customer Research Inc.

NG
Nate G.
California
Acura Legend
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2015 Category: Service
Nate said this business' service was good.
This review was collected via phone interview by Customer Research Inc.

SW
Susie W.
California
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2015 Category: Service
Spoke with Linda. She said the staff told her the total price for changing two batteries would be $20, but she paid $20 for each individual battery.
This review was collected via phone interview by Customer Research Inc.

JW
JULIE W.
Morro Bay, CA
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2015
Reliable Morro Bay Auto Service
Friendly, efficient automotive repair in convenient location on Quintana Road, Morro Bay.

JF
Joe F.
California
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2015 Category: Service
Joe said the business did an excellent job and he is very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
California
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2015 Category: Service
George said he loves the service at this business but he is still having problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

GE
Greg E.
California
Toyota Highlander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2015 Category: Service
Greg said the service provided by this business was perfect.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
California
Subaru Outback
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Spoke with Mackenzie. She said the service was fine, but it was very expensive.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
California
Toyota Highlander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2015 Category: Service
Michael said he had a good experience at the business. They were friendly and communicated well, but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 376 in total