100% Would Recommend
Latest Review 4 days ago
Douglas K. on 04/08/2015
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Douglas said he was pleased with their excellent customer service. However, the service work was not good and he had to take the vehicle back.
Vehicle: Dodge Caravan
Category: Service
Service Date: 03/24/2015
Review Created: 04/08/2015
This review was collected via phone interview by Customer Research Inc.
Adam S. on 10/14/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
Vehicle: Nissan Pickup
Category: Service
Service Date: 10/06/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner at Perry's Automotive responded on 10/21/2014

Adam, 
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed.  I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them.  He picked up the truck and was very pleased with what we had done.

Mike
ASE Certified Master Technician
Perry's Automotive

Jim L. on 01/17/2018
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Spoke with Sandra. She said she was happy with the service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 01/12/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Tracy M. on 12/18/2017
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Tracy said she was happy with the work. When she got home the check engine light came on. When she checked, there were a couple hoses that weren't reconnected.
Vehicle: Toyota Pickup
Category: Service
Service Date: 12/01/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Derek E. on 12/13/2017
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Derek said Mike always does a good job.
Vehicle: HUMMER H2
Category: Service
Service Date: 12/08/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 12/06/2017
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John said the service is good and the staff is great. He has been going to this business for a long time and he appreciates the work they do.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/27/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 12/05/2017
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Eric said the service at this business was decent, but nothing really stood out.
Vehicle: BMW 135i
Category: Service
Service Date: 11/30/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 03/24/2017
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Steve said the business provides good service but he had to take his vehicle back for follow-up work because they ordered the wrong part.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/21/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Dana M. on 01/25/2017
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Dana said she always go to this business because she likes them.
Vehicle: Ford Econoline
Category: Service
Service Date: 01/04/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Janine W. on 09/17/2016
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Janine said this business was really great, but she did not get a phone call for a quote and they just did the work. They did a great job and her vehicle is running great.
Vehicle: Volvo 240
Category: Service
Service Date: 09/13/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Dave M. on 01/16/2016
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Dave said he likes this business' service.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 01/11/2016
Review Created: 01/16/2016
This review was collected via phone interview by Customer Research Inc.
Nate G. on 09/22/2015
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Nate said this business' service was good.
Vehicle: Acura Legend
Category: Service
Service Date: 09/18/2015
Review Created: 09/22/2015
This review was collected via phone interview by Customer Research Inc.
Susie W. on 07/22/2015
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Spoke with Linda. She said the staff told her the total price for changing two batteries would be $20, but she paid $20 for each individual battery.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/16/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
JULIE W. on 07/19/2015
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"Reliable Morro Bay Auto Service "
Friendly, efficient automotive repair in convenient location on Quintana Road, Morro Bay.
Vehicle: Toyota Prius
Service Date: 07/16/2015
Review Created: 07/19/2015 07:14 AM
Joe F. on 07/15/2015
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Joe said the business did an excellent job and he is very pleased with their service.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/10/2015
Review Created: 07/15/2015
This review was collected via phone interview by Customer Research Inc.
George T. on 06/26/2015
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George said he loves the service at this business but he is still having problems with his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/23/2015
Review Created: 06/26/2015
This review was collected via phone interview by Customer Research Inc.
Greg E. on 06/12/2015
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Greg said the service provided by this business was perfect.
Vehicle: Toyota Highlander
Category: Service
Service Date: 06/08/2015
Review Created: 06/12/2015
This review was collected via phone interview by Customer Research Inc.
Mike M. on 04/08/2015
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Spoke with Mackenzie. She said the service was fine, but it was very expensive.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/26/2015
Review Created: 04/08/2015
This review was collected via phone interview by Customer Research Inc.
Michael B. on 01/12/2015
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Michael said he had a good experience at the business. They were friendly and communicated well, but the prices were a little high.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/31/2014
Review Created: 01/12/2015
This review was collected via phone interview by Customer Research Inc.
BRANDI S. on 12/17/2014
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"Great disposition"
You guys are just really easy to talk to and lovely to deal with. You make people leave with confidence.
Vehicle: Suzuki Grand Vitara
Service Date: 12/16/2014
Review Created: 12/17/2014 07:45 PM
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