Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

387 Reviews

100% Would Recommend
Latest Review 16 days ago

Reviews


AS
Adam S.
California
Nissan Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/14/2014 Category: Service
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner from Perry's Automotive responded on 10/21/2014

Adam, 
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed.  I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them.  He picked up the truck and was very pleased with what we had done.

Mike
ASE Certified Master Technician
Perry's Automotive


RV
Rob V.
California
Nissan Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Rob said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

SG
Susan G.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Susan said this business took care of the problem. Her experience was great. She has dealt with this business before. The people there are always pleasant, helpful, good to deal with, and she can trust them.
This review was collected via phone interview by Customer Research Inc.

FM
Fares M.
California
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Fares said the staff were good people.
This review was collected via phone interview by Customer Research Inc.

MJ
Muffy J.
Morro Bay, CA
Mercedes-Benz 300CD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Muffy said this business is very compatible with what she needs.
This review was collected via phone interview by Customer Research Inc.

KL
Kathleen L.
California
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Kathleen said the people at this business were personable and spent time explaining the issue. They seem to know what they're talking about. Mike was great.
This review was collected via phone interview by Customer Research Inc.

RB
Ray B.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Ray said the staff were professional and good mechanics.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
California
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Richard said this business has great customer service, they are friendly, trustworthy and the quality of work and speed were great.
This review was collected via phone interview by Customer Research Inc.

MR
Marty R.
California
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Al. He said the staff did everything they were supposed to, they did it on time and charged a fair price. He trusted the work. They were all good.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
California
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Jim said the staff did a really good job and did the work the same day the vehicle went in. They were very prompt and had very reasonable pricing, so he's very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Morro Bay, CA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jeff said he brought a used vehicle to the business for the staff to inspect before he bought it. The staff members were professional and straight-forward. He appreciated that they told him not to buy it. The price was reasonable. It was all good.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Bob said that the business is great and he likes going there. Mike got the problem fixed within the price he quoted.
This review was collected via phone interview by Customer Research Inc.

CZ
Caleb Z.
California
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Caleb said Mike is always outstanding and patient. The business is trust worthy and he's been going there for several years.
This review was collected via phone interview by Customer Research Inc.

MS
Manual S.
California
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Manual said the service was good. The staff were kind and nice people.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
California
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ken said the staff was good. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

SG
Sara G.
California
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sara said they are amazing people.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
California
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mike said this business has great prices. The staff was extremely personable. The overall service was very good.
This review was collected via phone interview by Customer Research Inc.

SP
Sam P.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Sam said the business does great work.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
California
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tom said the business did a good job with his service.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
California
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Tom said the business did excellent quality service on his vehicle.
This review was collected via phone interview by Customer Research Inc.