Reviews
AS
Adam S.
California
Nissan Pickup
Verified
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner from Perry's Automotive responded on 10/21/2014
Adam,
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed. I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them. He picked up the truck and was very pleased with what we had done.
Mike
ASE Certified Master Technician
Perry's Automotive
RV
Rob V.
California
Nissan Pickup
Verified
Rob said that he recommends this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Susan G.
California
Ford F-150
Verified
Susan said this business took care of the problem. Her experience was great. She has dealt with this business before. The people there are always pleasant, helpful, good to deal with, and she can trust them.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Fares M.
California
Toyota Avalon
Verified
Fares said the staff were good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
MJ
Muffy J.
Morro Bay, CA
Mercedes-Benz 300CD
Verified
Muffy said this business is very compatible with what she needs.
Recommended
This review was collected via phone interview by Customer Research Inc.
KL
Kathleen L.
California
Subaru Outback
Verified
Kathleen said the people at this business were personable and spent time explaining the issue. They seem to know what they're talking about. Mike was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Ray B.
California
Ford F-150
Verified
Ray said the staff were professional and good mechanics.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Richard P.
California
Jeep Grand Cherokee
Verified
Richard said this business has great customer service, they are friendly, trustworthy and the quality of work and speed were great.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Marty R.
California
Honda Civic Sdn
Verified
Spoke with Al. He said the staff did everything they were supposed to, they did it on time and charged a fair price. He trusted the work. They were all good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jim C.
California
Honda Accord Sdn
Verified
Jim said the staff did a really good job and did the work the same day the vehicle went in. They were very prompt and had very reasonable pricing, so he's very pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jeff B.
Morro Bay, CA
Kia Soul
Verified
Jeff said he brought a used vehicle to the business for the staff to inspect before he bought it. The staff members were professional and straight-forward. He appreciated that they told him not to buy it. The price was reasonable. It was all good.
Recommended
This review was collected via phone interview by Customer Research Inc.
BW
Bob W.
California
Verified
Bob said that the business is great and he likes going there. Mike got the problem fixed within the price he quoted.
Recommended
This review was collected via phone interview by Customer Research Inc.
CZ
Caleb Z.
California
Toyota Prius
Verified
Caleb said Mike is always outstanding and patient. The business is trust worthy and he's been going there for several years.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Manual S.
California
Kia Rondo
Verified
Manual said the service was good. The staff were kind and nice people.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Ken B.
California
Ford Excursion
Verified
Ken said the staff was good. He was happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Sara G.
California
Kia Soul
Verified
Sara said they are amazing people.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Mike D.
California
Chevrolet Equinox
Verified
Mike said this business has great prices. The staff was extremely personable. The overall service was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Sam P.
California
Chevrolet Silverado 1500
Verified
Sam said the business does great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Tom M.
California
Toyota Tundra
Verified
Tom said the business did a good job with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tom S.
California
Honda Ridgeline
Verified
Tom said the business did excellent quality service on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.