Adam S. on 10/14/2014
Recommended
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
Vehicle:
Nissan Pickup
Category:
Service
Service Date:
10/06/2014
Review Created:
10/14/2014
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner at Perry's Automotive responded on 10/21/2014
Adam,
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed. I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them. He picked up the truck and was very pleased with what we had done.
Mike
ASE Certified Master Technician
Perry's Automotive
Sue E. on 04/19/2018
Sue said she would recommend this business for service.
Vehicle:
Chrysler PT Cruiser
Category:
Service
Service Date:
04/12/2018
Review Created:
04/19/2018
This review was collected via phone interview by Customer Research Inc.
Evelyn B. on 04/18/2018
Evelyn said they were really nice, friendly and cooperative. They took the time to deal with her, she's happy with the service and she would return back.
Vehicle:
Toyota Highlander
Category:
Service
Service Date:
04/13/2018
Review Created:
04/18/2018
This review was collected via phone interview by Customer Research Inc.
Brett L. on 04/13/2018
Brett said the business did a great job.
Vehicle:
Toyota Pickup
Category:
Service
Service Date:
04/11/2018
Review Created:
04/13/2018
This review was collected via phone interview by Customer Research Inc.
Rj R. on 04/10/2018
Spoke with Ryan. He said the business was very helpful.
Vehicle:
Toyota Tacoma
Category:
Service
Service Date:
04/06/2018
Review Created:
04/10/2018
This review was collected via phone interview by Customer Research Inc.
John C. on 03/29/2018
John said he has been taking his vehicles there for the last 7-8 years. They have always taken care of him and made sure that his vehicle gets him to work and home. They are honest.
Vehicle:
Ford Pickup
Category:
Service
Service Date:
03/13/2018
Review Created:
03/29/2018
This review was collected via phone interview by Customer Research Inc.
Angel V. on 03/29/2018
Spoke with Angela. She said she had a lot of work done at this facility and they were great.
Vehicle:
Volkswagen New Beetle
Category:
Service
Service Date:
03/27/2018
Review Created:
03/29/2018
This review was collected via phone interview by Customer Research Inc.
Leonard G. on 03/26/2018
Leonard said he recommends this business for service.
Vehicle:
Honda CR-V
Category:
Service
Service Date:
03/20/2018
Review Created:
03/26/2018
This review was collected via phone interview by Customer Research Inc.
Jan P. on 03/23/2018
Jan said the business has always been very good to her and has always been on time.
Vehicle:
Ford Taurus
Category:
Service
Service Date:
02/28/2018
Review Created:
03/23/2018
This review was collected via phone interview by Customer Research Inc.
Phil G. on 03/22/2018
Phil said that they completed the service and diagnosed it on time.
Vehicle:
Toyota 4Runner
Category:
Service
Service Date:
03/15/2018
Review Created:
03/22/2018
This review was collected via phone interview by Customer Research Inc.
Macel F. on 03/21/2018
Macel said the business had good service.
Vehicle:
Toyota Tundra
Category:
Service
Service Date:
02/21/2018
Review Created:
03/21/2018
This review was collected via phone interview by Customer Research Inc.
Bob W. on 03/13/2018
Bob said the staff did a great job for a fair price. His vehicle was repaired how he wanted it to be.
Category:
Service
Service Date:
02/16/2018
Review Created:
03/13/2018
This review was collected via phone interview by Customer Research Inc.
Karen W. on 03/05/2018
Karen said she has been a customer for 30 years and they are great.
Vehicle:
Honda Element
Category:
Service
Service Date:
03/01/2018
Review Created:
03/05/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn W. on 03/05/2018
Carolyn said the business took longer than they originally had told them but they did a good job.
Vehicle:
Ford Focus
Category:
Service
Service Date:
03/01/2018
Review Created:
03/05/2018
This review was collected via phone interview by Customer Research Inc.
PENNY S. on 02/22/2018
"Penny from Morro Bay"
As a woman, I have recommended all of my friends, to Perry's, women especially, as they never try and sell you what you don't need! Seems men think women are dumber than dumb so they try and sell us what we really don't need. NOT PERRYS?.they are honest and take great care of my car. Everyone I recommend comes back with same opinion! Mike is a superior mechanic and Diego is now another asset. Yvonne at front desk, perfect smile to greet you.. I'd take my care no other place.. my significant other does same..always Perry's for our cars.
Vehicle:
Honda CR-V
Service Date:
02/19/2018
Review Created:
02/22/2018 05:17 PM
Ron H. on 02/18/2018
"Good service and reliable people. "
Great service. I have been using them for 18 years.
Vehicle:
Lexus RX 400h
Service Date:
02/16/2018
Review Created:
02/18/2018 02:50 PM
Greg F. on 02/16/2018
Greg said that every time they are in there he finds them to be pleasant and helpful. He said they are very timely in the work and it's a great value.
Vehicle:
Subaru Outback
Category:
Service
Service Date:
01/19/2018
Review Created:
02/16/2018
This review was collected via phone interview by Customer Research Inc.
Jerry T. on 02/16/2018
Spoke with Patty. She said the staff is always nice, prompt , and she would recommend the facility absolutely.
Vehicle:
Chevrolet Silverado 1500
Category:
Service
Service Date:
01/18/2018
Review Created:
02/16/2018
This review was collected via phone interview by Customer Research Inc.
Gary R. on 02/15/2018
Gary said he would recommend this business for service.
Vehicle:
Chevrolet Cruze
Category:
Service
Service Date:
01/22/2018
Review Created:
02/15/2018
This review was collected via phone interview by Customer Research Inc.
Maureen G. on 02/13/2018
Maureen said the service was good.
Vehicle:
Lexus ES 350
Category:
Service
Service Date:
02/09/2018
Review Created:
02/13/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 357 in total