Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

425 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


SM
Steve M.
California
Toyota Tacoma
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2018 Category: Service
Steve said he received terrible service. He left his vehicle at the business for five days and nothing was done to it. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
California
Nissan Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/14/2014 Category: Service
Adam said they left the cap off the windshield washer fluid reservoir. They told his friend they fixed everything. The windshield spray nozzles will not spray. The electrical system stopped working so the dash and brake lights do not work. There were other issues not addressed, but he chose not to elaborate further. He would not recommend them to others for these reasons.
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner from Perry's Automotive responded on 10/21/2014

Adam, 
Thank you for your feedback. I am really sorry that the windshield washers did not get fixed while your truck was here. Also I do recall the lights working when the truck left, although things do happen to vehicles and we do take care of them if we know about it. When we change oil and service a vehicle that would normally be checked and fixed.  I recall this vehicle very well. It was towed in. I was told it would not accelerate to highway speeds and also that it was overheating. I was also told you thought the engine had a blown headgasket and was no good. Upon inspection we found the Catalytic Converter was plugged, a simple fix and you're back on the road. Your friend came in and spoke with me. He told me to do what was necessary to keep your truck running for a long time. I recommended the repairs made based on what he and I spoke about. Changing oil was not one of them.  He picked up the truck and was very pleased with what we had done.

Mike
ASE Certified Master Technician
Perry's Automotive


VW
VAL W.
Cayucos, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Fast Personal Service
My car was diagnosed and an approximate cost was given prior to its repair. The service was done in a very timely manner. If you want personal care of your car, Perry's Automotive gives you all you can ask for.

RD
Roy D.
Cambria, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Roy said that the prices the business provides are reasonable.
This review was collected via phone interview by Customer Research Inc.

PM
PHIL M.
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Quick and Clean
Best and most friendly automotive repair shop in SLO county. The work is impeccable. They do it right the first time
every time! A clean shop means clean work.
Hats off to Perry's.

RH
Ron H.
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great Service!
I have been using Perry Automotive for years. They have always been great and I have trusted them through 3 cars now.

SN
Sahyra N.
Cambria, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Sahyra said the staff is always really helpful.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
California
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
John said the service is great, and he has established a relationship over time.
This review was collected via phone interview by Customer Research Inc.

JM
J.p. M.
California
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
J. P. said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

MN
MARY N.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
quick, easy, fast
l was well taken care of. They were fast and efficient. I had no appointment but they helped me within 1/2 hour of dropping my car off. It was an unexpected problem.
I will always go to Perry's for my automotive needs.

BK
BOB K.
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great service
Great, friendly service & thrust worthy!

PC
Paul C.
California
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Paul said that the business fixed his vehicle and that they were cool.
This review was collected via phone interview by Customer Research Inc.

JP
Joan P.
California
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Joan said they fixed her vehicle and gave her a lift home.
This review was collected via phone interview by Customer Research Inc.

JF
Joanne F.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Joanne said the staff at this business did a good job. The service was done quick.
This review was collected via phone interview by Customer Research Inc.

CK
Chuck K.
Morro Bay, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
$50,000 checkup
Perry's always finds a way to save money and make me smile.

TB
Tim B.
Camarillo, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great Service!
A fantastic experience! The wife and I were vacationing in the area, when our car started making a strange noise and smelling like hot rubber. I called Perry's Automotive asking if someone could take a look at the car, spoke with Mike, he said that I could bring it down and they would be happy to take a look. When I arrived, I explained that the car was making a "different" sound and didn't smell right. Mike checked out the car, listened to my concerns, asked about the service history and we discussed what the possibilities could be. We scheduled the repair and agreed on a time for me to pick up the car. When I arrived back, the car was ready as promised, the repairs were complete and the car was running great! Mike had inspected the car, and found a couple of other things that would need attention in the future, but let me know that the repairs were not pressing. The cost of the repairs were fair and I am more that pleased with the results! Overall, a great experience and I would recommend Perry's Automotive to anyone who needs auto service!

LL
Lonnie L.
California
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Lonnie said the business was excellent and they have always treated him right.
This review was collected via phone interview by Customer Research Inc.

PW
Pilar W.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Pilar said they have always been very helpful.
This review was collected via phone interview by Customer Research Inc.

JF
Joshua F.
California
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Joshua said the service was great.
This review was collected via phone interview by Customer Research Inc.

FJ
Fred J.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fred said Mike the mechanic has been good.,
This review was collected via phone interview by Customer Research Inc.

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