Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

327 Reviews

100% Would Recommend
92% Business Response
Latest Review 10 days ago

Reviews


DM
Deb M.
Jacksonville, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Deb said they were personable, honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Fantastic car care!
Great experience as always! Best customer service! There’s nowhere & nobody else I would trust with my car!

GC
Gary C.
Florida
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Gary said the business has cheap pricing and the staff is honest.
This review was collected via phone interview by Customer Research Inc.

CY
CHRIS / DAWN Y.
Jacksonville, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Quality, Dependable service!
My family and I have depended on Crossroads to keep our vehicles going for many years. They have never disappointed whether the job be large or small. They have always provided us with fast, friendly, affordable, and quality service. Thanks again!!

RM
Robert M.
Jacksonville, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Robert said the staff was fair and honest.
This review was collected via phone interview by Customer Research Inc.

DT
Daniele T.
Jacksonville, FL
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Daniele said the staff members at the facility treat her well and they take good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Jacksonville, FL
Chevrolet Metro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Michael said the staff were all awesome, and they know how to treat customers well.
This review was collected via phone interview by Customer Research Inc.

BG
BRON G.
Jacksonville, FL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Highly recommend
Very knowledgeable and helpful

GC
Gary C.
Florida
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Gary said the staff did not overcharge him.
This review was collected via phone interview by Customer Research Inc.

DJ
Devion J.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Devion said the service was good at the business. The mechanic was personable and they explained what was going on in layman's terms, so he could understand. They kept him informed of what they were doing and of the problems they found. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

GJ
GARY / PAM J.
Jacksonville, FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Great Service!
We have been having our old car worked on by John for a couple of years now. We love the honest and reliable service we get at Crossroads. Bring your car!

CJ
Charles J.
Jacksonville, FL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Charles said the employees were friendly. The provided good service. They completed the work fast.
This review was collected via phone interview by Customer Research Inc.

RJ
Rudolph J.
Jacksonville, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Rudolph said the customer service was top notch. John was very good and he was honest.
This review was collected via phone interview by Customer Research Inc.

MM
Maryann M.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Maryann said this business did everything she needed done.
This review was collected via phone interview by Customer Research Inc.

LE
Lucie E.
Jacksonville, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Lucie said the business was very helpful and he understood her situation.
This review was collected via phone interview by Customer Research Inc.

AH
ANGELIQUE H.
Jacksonville, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017
The best experience every having my car serviced.
Mr John is a wonderful person. He explained everything to me that was going on with my car. He did not pressure me into having everything done at once. The most important repair that was needed at the time was suggested. The prices are the best and the work was fast. Crossroads auto provide professional and personal care. I will take my car back in a couple of weeks to have my other services done. I highly recommend Crossroads auto.

BD
Bill D.
Jacksonville, FL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016 Category: Service
Bill said this business always does good work.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Jacksonville, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Sam said they give great service.
This review was collected via phone interview by Customer Research Inc.

AH
Allen H.
Jacksonville, FL
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
Allen said the business did a good job, but they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

VF
Vivian F.
Jacksonville, FL
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Vivian said this business provided good service and they were very easy to talk to.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review