Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

664 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


CP
Chris P.
Brighton, MA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chris said their service is beyond excellent.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah m.
Brookline, MA
Toyota Yaris
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Hannah said the facility does a great job, but the wait times are a little long.
This review was collected via phone interview by Customer Research Inc.

CC
CHAD C.
Brighton, MA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Perfect
I’ve gone to these guys several times, and they’ve been great every time. I got my car towed to the shop (it wasn’t starting and It wasn’t the battery) Monday afternoon. By Tuesday afternoon I had quotes for the work emailed to me. I ran them by my Dad because he used to be a mechanic, and he told me he could find no fault with them. By Wednesday afternoon my car was fixed and in my possession. My car now drives like it hasn’t in a long time. Furthermore the digital check in system that recognizes previous customers and helps you identify the work you’d like done is pretty wonderful.
Billy A., Service Manger from A Z Auto Center

Thank you Chad for the wonderful review and 5 star rating. We appreciate you choosing A-Z and hope you only continue using our services. Happy Motoring!


JM
Jeanne M.
Brighton, MA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jeanne said that she appreciates the staff at the facility very much. They are really efficient and her vehicle has never run better. Her last service was extensive and the staff was very responsive, she appreciates their advice on her vehicle and the place is just great.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Brighton, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Great customer service!
Had unexpected repairs after a safety inspection and they worked with me to find affordable fixes.

LC
LISA C.
West Burke, VT
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
your customer service was great, informative, sensitive to my needs.
I would highly recommend A Z Auto, Darren made many attempts to find me someone to help me on a Saturday afternoon when he couldn't, but he came with such high praise and made me feel at ease leaving my car for service even though I was 250 miles
away.
This crew called with updates and asked permission prior to doing any work to my car. They tried all attempts to fixing verses buying new parts where feasible at my request.
I though the quality of work was great and their pricing was very fair. I would highly recommend them and use them in the future when I'm in town.

AT
Alex T.
Allston, MA
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Alex said the facility fixes all his vehicles and he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

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WILLIAM M.
Brighton, MA
Ford Fusion
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04/20/2018
Excellent service
Very friendly and excellent service. They care about their customers.

MG
Michael G.
Boston, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Michael said the facility did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Massachusetts
Chevrolet Astro Passenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
John said the business did a great job with providing services on his vehicle. Everything was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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WASIM S.
Brighton, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Satisfaction
Great and hard working ppl. Satisfying every time when I go there 👍👍

ES
Eric S.
Brookline, MA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Eric said, the business was fair and had good service.
This review was collected via phone interview by Customer Research Inc.

AT
Alexander T.
Brighton, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Alexander said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

UW
UNEE W.
Brighton, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
People
The staff are the best people, they go the extra mile to meet your needs.

LD
LEO D.
Harwich, MA
Subaru Legacy Wagon
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04/13/2018
Thank you A Z again
Thanks to Darren and Palmer for being so accommodating while Leo diagnosed my wife's Subaru Thursday. I was able to observe several customers interact with the service team. Everyone were welcomed, their questions and auto needs discussed for evaluation. I saw the service men repeatedly call and e mail customers with updates on their updates and estimates. Our Subaru needed front brakes and the team was able to get me out in five hours. I can recommend AS and I several repeat patrons agree with me.

RN
ROB N.
Brighton, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Quick service, late pick ups, estimates are accurate
I love going to A-Z because they provide you an estimate of the work before doing anything to your car. I've sent many friends here and everyone loves the accurate estimate. Also bring able to pick up the car at the gas station is great!

I got a complete brake job done on a Saturday. These mechanics are quick!!! Love this place.

MB
MEAGHAN B.
Brighton, MA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Dependable and polite
I’ve been bringing my cars here for years- they take the time to teach and listen so I understand the work that is being done and the reason. Respectful and dependable.

AH
ALEX H.
Brighton, MA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great service
Had a great experience with these guys. Very friendly and courteous, and clearly do a good job. Sent my car in for a check over, and the invoice was detailed and brought up something (state inspection due) which I’d completely forgotten about. Will definitely use again. Cheers guys.

BA
BRAD A.
Brighton, MA
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018
Efficient oil and filter change
I dropped my car off at 815am for an oil and filter change and had it back by 1pm. I also appreciated the suggestions the AZ team made when I picked the car up.

CS
CINDY S.
Hull, MA
Kia Soul
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04/07/2018
Beyond expextations
I had my car towed there and the work began next day, not only speedy, but half the price I would have paid on the south shore with triple the wait. Loved the text updates and email estimates. Outstanding.

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