Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

747 Reviews

97% Would Recommend
Latest Review about 1 hour ago

Reviews


KC
KAYLA C.
Brighton, MA
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Dodge Nitro repair
I was so happy to have gone back to AZ auto when my car was acting up. I recently moved from Brighton but felt that I could trust this auto repair shop from my previous encounters with them. Billy explained each estimate and repair with me and told me which ones were crucial and which ones could wait, which I thought was very respectable because I had a lot of costly repairs to make and couldn’t do all of them at once. They treated me very well there and answered my phone call every time. I will definitely be coming back for future repairs and maintenance. Thank you!

KR
KAREN R.
Salisbury, MA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Professional business atmosphere
We live outside of the Boston area and spend 3 days a week in Brookline visiting our daughter and family. Twice this year we needed service on our older Honda and you “picked up the ball” for us. The first time you replaced the battery with our grandchildren in the car and did it so fast, they didn’t even get upset! Your charges have been reasonable and your work excellent. Thank you so much!

Verified Customer
Brighton, MA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Excellent Guidance!
Thank you for talking us through the repairs our car needs. We were very appreciative that you were able to help us prioritize what was necessary now and can plan ahead for the future.

Verified Customer
Brighton, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Thorough and respectuful
AZ Auto Center was understanding of which service items I wanted to wait on and notified me of which were most urgent. They were also flexible in the billing process.

MC
MARIE-THERESE C.
Brookline, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Great job
I been dealing with A Z over 20 years i like service and the people’s
Keep it up.

Verified Customer
Brighton, MA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Helpful, quick, efficient, good transparency.
Helpful, quick, efficient, good transparency.

FM
FERNANDA M.
Brighton, MA
INFINITI I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great digital communication
Text and email makes communication much more efficient.

OE
Omokefe E.
Brighton, MA
Dodge Caliber
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2018 Category: Service
Omokefe said this business took a few days to get back to him about what his vehicle needed, then another day to do the work. He added they do not respond to their customer quickly.
This review was collected via phone interview by Customer Research Inc.

EA
ERIC/PAT A.
Brighton, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
AZ Should Win Best of Boston for Car Repair!
My husband and I have trusted our cars to AZ for 30 years! We always get over- the-top personalized service and great, professional results. The personnel communicate well, know cars and work as a team to get the job done right as soon as possible. We highly recommend this outstanding company to anyone.

EV
ELIZABETH V.
Allston, MA
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Phenomenal customer service
Every time I’ve visited this place they’ve offered excellent customer service. They always take time to explain what is happening with my car and provide me with options for solutions.

JH
Josh H.
Brighton, MA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Josh said the business is very responsive and complete the work quickly. They explain everything and what is a safety issue versus not. He appreciates their expertise.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brighton, MA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018
Friendly people!
Great location and the staff are very helpful and friendly! This was my first time taking a car in to get work done, but I had nothing to be worried about!

WM
WILLIAM M.
Brighton, MA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Very honest and excellent service.
Very honest and excellent service

SS
SANDRA S.
Portage, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Professional and Personable
We were traveling and were 400 miles away from home when we encountered a car problem. These professional and friendly people repaired our vehicle in a timely manner at a reasonable cost. Thank you again!

GR
GIL R.
Allston, MA
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Awesome service great prices!!
Most reliable, honest, great and priced well service!! Why go to the dealer when you can do it all at A-Z???
5 stars all the way!

DM
DANIEL M.
Lynn, MA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Starts from the top. Palmer.
I have been to a ton of auto service centers and this one is just different. Can’t fully put my finger on it but they are simply different. I feel like they really care. Totally transparent with myself and others that I have observed in the waiting room. You don’t feel like they’re jerking you around. Staff is very professional but also know how to have fun with one another.

MT
Marjorie T.
Brookline, MA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Marjorie said she really appreciates the honest answers she received from the mechanic. She's so happy she will be bringing her vehicle back into have more work done soon.
This review was collected via phone interview by Customer Research Inc.

VL
VICTORIA L.
Brighton, MA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Responsive polite friendly helpful
Responsive respectful reliable polite and always ready to help

Verified Customer
Brighton, MA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Timely service
Did a great job communicating service throughout their time with my car with texts and phone calls.

XD
XIANGPENG D.
Brighton, MA
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
oil change
They help did the oil change and they help to check to make sure the care in a good conditions.

Displaying 1 Review