PALMER knew I had no clue about my car do he definitely tried to get over on me...I would have ended up paying all that money and absolutely no work would've been done on my car... I'll never give them my business or recommend them to anyone else every again...
You guys were not like this before.
I need the manager Billy to give me call.
Palmer states to me that I was the only customer in 3. Years with complaints.
I don't understand why every time I go in yo game x my car I come out with something new wrong.
Thank you Theresa for the rating, your feedback is very important in our goal to improve and get better each and everyday. We apologize as there's indeed a mistake in you " Invoice " any diagnose fee have to be discounted out when the customer is having service, please give us a call or stop by the shop so we can refund you. We appreciate the business and hope next time we can offer better customer service Happy motoring!!!
24/7 pickup (I believe) is great. Unfortunately last time they hid my car, and it took an attendant and I about 40 minutes to find it. It was implied to me that it's not uncommon for the cars to be "misplaced".