Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

143 Reviews

99% Would Recommend
Latest Review about 2 years ago

Reviews


CW
Christopher W.
Illinois
Toyota Prius
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2016 Category: Service
Christopher said he had an oil change done. After he left the business he was told an oil maintenance was required and he does not understand what that was about.
This review was collected via phone interview by Customer Research Inc.
Slava M. from Running Motors U S A responded on 02/20/2016

Thank you for the review, and we apologize for any confussion that you might have in ragards to your oil change. What we were refering to was the maintenance light that comes up on your dash when the next oil change is due. After each oil change the light should be reset, but when we tried reseting the light on your vehicle it would not clear. We were just trying to explain that there was an issue with your vehicle where the reset procedure for the maintenance light was not working and that there may be a bigger issue that is causing this. We did advise you to make sure you refer to the sticker that we provided on the inside of your windshield for the mileage that the next oil change service would be needed. If you have any other questions please do not hesitate to contact us. 


AT
Aziz T.
Des Plaines, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2016 Category: Service
Aziz said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Illinois
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Ken said it was a little timely to get the repairs done. He knows Nick and they guy's very well they do great work.
This review was collected via phone interview by Customer Research Inc.

DK
DAVID K.
Des Plaines, IL
Dodge Avenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016
Don't let Nick scare you away...
Other than the initial scare of them possibly not even knowing what service you came in for then it is very hard to find much fault in the level of service provided by Running Motors. They do what they say they will do and make sure the customer is aware of anything else that might be of concern before they leave. They are also very convenient to where I live, so it is nice to find someone competent only a few minutes' drive away.
Slava M. from Running Motors U S A responded on 08/24/2016

Thank you for the positive review. I hope we can help you out in the future with any other issues that may arise on your vehicle. 


RM
RODERICK M.
Schiller Park, IL
Acura MDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2016
Helpful with extras
These guys are thorough.

KK
Keith K.
Des Plaines, IL
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Keith said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BT
Bijoy T.
Mount Prospect, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Bijoy said this business had good costumer service.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Chicago, IL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2016 Category: Service
Doug said they had the brakes done but after the service the tire started having a slow leak. He said it could have been just a coincidence.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Chicago, IL
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2016 Category: Service
James said the quality of the work is excellent. The prices are good. The father and son work well together and are good people. He was disappointed with the communication. He suggest that this business over estimate on time needed rather than under estimate.
This review was collected via phone interview by Customer Research Inc.

KK
Keith K.
Des Plaines, IL
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2016 Category: Service
Keith said Slava, an employee at this business, always takes care of him and their prices for service are fair. He stated he has never been unsatisfied and they have never lied to him.
This review was collected via phone interview by Customer Research Inc.

OF
Oleksander F.
Palatine, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2015 Category: Service
Oleksander said he is in good opinion of this business. He has a few business cards with him to give to friends. He would like to thank them for their good work.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Mount Prospect, IL
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2015 Category: Service
John said this business had good service.
This review was collected via phone interview by Customer Research Inc.

BK
BILL K.
Des Plaines, IL
Ford Crown Victoria
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2015
Fast and professional.
4 stars because I was charged $100 more than I was quoted.
Slava M. from Running Motors U S A responded on 07/11/2015

Thank you for your business and for the 4 star review. We apologize for the misunderstanding on the price. When we quote a job we quote how much parts and labor cost, tax and shop supplies are not included in the quote. That is why there was a $100 discreptency in your bill. As a sign of good faith and because we feel that it was a bad on our part we would like to offer you a free oil change on your Crown Victoria! Thanks again.


DK
DAVID K.
Des Plaines, IL
Dodge Avenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2015
A little hard to find but worth the effort
In spite of making me initially concerned that they were not completely aware of the services that I had come in for, my service was completed quickly and completely and they went out of their way to point out any additional issues in need of attention. Would come back again.

OK
Oleksii K.
Glenview, IL
Mazda 626
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2015 Category: Service
Oleksii said he is fine with them and they have fixed the issue on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MA
Mei A.
Glenview, IL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2015 Category: Service
Mei said they really do the job quickly.
This review was collected via phone interview by Customer Research Inc.

AN
Alex N.
Arlington Heights, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2014 Category: Service
Alex said he is always happy with the service and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Wheeling, IL
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2014 Category: Service
Michael said everything is fine with the business.
This review was collected via phone interview by Customer Research Inc.

KN
KEITH N.
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016
Another great job!
They give me the alternatives on repairs to keep the 11 year old car running. Thanks!

AR
Angel R.
Illinois
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016 Category: Service
Angel said she likes them and they are quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 143 in total