Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

38 Reviews

95% Would Recommend
Latest Review over 6 years ago

Reviews


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Steve E.
WA
Verified
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10/27/2011 Category: Collision
Steve heard about them through the website. He didn't know they had a location in his area. He said the girl he worked with was excellent.
This review was collected via phone interview by Customer Research Inc.

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Leta H.
WA
Verified
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10/25/2011 Category: Collision
Leta said this business did a great job, and she appreciates everything the person who helped her with everything did for her.
This review was collected via phone interview by Customer Research Inc.

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Brian G.
WA
Verified
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10/25/2011 Category: Collision
Brian said he stopped in just the other day and Mike in parts was extremely helpful when he was purchsing accessories for his travel trailer. Brian stated he'd planned to e-mail Mike's boss to let him know how much he appreciated Mike's help.
This review was collected via phone interview by Customer Research Inc.

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Richard D.
WA
Verified
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09/23/2011 Category: Collision
Richard said the vehicle took about 2 months because the wrong parts came in.
This review was collected via phone interview by Customer Research Inc.

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Douglas G.
WA
Verified
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09/15/2011 Category: Collision
Douglas said he wasn't kept adequately informed during the repair process and chose not to elaborate. He wasn't satisfied with the business's communication because there was practically none and he had to initiate it.

RS
Ron S.
WA
Verified
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08/31/2011 Category: Collision
Ron said they did a great job and he wanted to thank them. His only complaint was because of the small lot he had to maneuver his vehicle around. It was like driving through a maze. They were really busy and the lot was really full. His one suggestion would be they expand their lot. He has a vehicle most businesses no longer work on but Poulsbo RV of Mount Vernon Collision welcomed the job. He may go back to check out the new vehicles for consideration in the future.

RB
Robert B.
WA
Verified
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08/29/2011 Category: Collision
Spoke with Ms. Robert. She said she got the veicle back a week later than promised and she was never given a reason for the delay. She was kept adequately informed during the repair process, but they did not call her in the first week as they had promised. She got a call from this business the following week to let her know when her vehicle would be ready.

MB
Mike B.
WA
Verified
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08/24/2011 Category: Collision
Mike said his RV looks as good as new.

RR
Ron R.
WA
Verified
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08/22/2011 Category: Collision
Ron said he was very satisfied and the price he paid. It was cheaper than the estimate he was quoted. He was referred to the business from a mechanic at a Puyallup RV show.

RV
Ron V.
WA
Verified
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08/10/2011 Category: Collision
Ron stated that he saw several television ads for the business.

RD
Richard D.
WA
Verified
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08/10/2011 Category: Collision
Richard said his awning will need to be adjusted, because there is a leak. He planned to bring his RV back in for this. He heard about this business on the radio. He mentioned the sales gal was very helpful and very professional.

DL
Dave L.
WA
Verified
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07/27/2011 Category: Collision
Dave said Chris was very helpful and cheerful.

GM
Gilbert M.
WA
Verified
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07/26/2011 Category: Collision
Spoke with Bonnie. She said her and Gilbert love this business and they are the best and the nicest she has ever been to.

PM
Pat M.
WA
Verified
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07/12/2011 Category: Collision
Pat said she sold her RV to a friend and this business did such a good job her friend told Pat she couldn't even tell it had been repaired. Pat really likes this business. They did a wonderful job, and she really liked Scott, the gentleman who worked with her. They were ready ahead of the promised time, and after she mentioned the previous wash job done when they'd summerized the RV, Scott told her they'd wash it again. Pat stated they did a great job. The personnel are wonderful and she'll certainly use them again if she buys a smaller van and she finds the price is right. She sold the RV because when her husband died she lost her pilot. She's used Poulsbo RV since she discovered they sold accessories, too. She'd previously thought they only did sales and service and she hadn't known they had all the equipment. An employee told her Poulsbo RV would match Camping World prices if a lower price was found there on the same item. Pat didn't like Camping World. Last year she spent about $3,000 on tires and stuff. She was supposed to get discounts, but when she asked about the discounts, and the lady got really rude in replying the discounts were on the bill. A manager heard her being rude and gave Pat $50 for each tire for a total of $300, but Pat didn't return.
This review was collected via phone interview by Customer Research Inc.

CP
Clyde P.
WA
Verified
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06/30/2011 Category: Collision
Clyde stated that there wasn't a promised time given for his vehicle to be ready.
This review was collected via phone interview by Customer Research Inc.

BC
Betty C.
WA
Verified
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06/30/2011 Category: Collision
Betty said the business does a great job. She mentioned she has a business located across the street from Poulsbo RV of Everett Collision Repair Center, and added the two businesses support each other.
This review was collected via phone interview by Customer Research Inc.

PP
Phil P.
WA
Verified
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05/17/2011 Category: Collision
Phil said his estimator was Scott Johnson and he was very good. He had no communication with the shop and only worked with Scott.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
WA
Verified
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05/02/2011 Category: Collision
Spoke with Stacy. She said they did not fix her radio for her but she would not elaborate.
This review was collected via phone interview by Customer Research Inc.

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Al S.
WA
Verified
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04/27/2011 Category: Collision
Al said he can't remember the name of his insurance agent.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
WA
Verified
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04/23/2011 Category: Collision
Joseph said the business is fantastic.
This review was collected via phone interview by Customer Research Inc.

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