Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

651 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


SP
Sarah P.
Black Hawk, SD
Jeep Wrangler
Verified Customer
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04/04/2019 Category: Service
Sarah said the staff was friendly, knowledgeable and accommodating.
This review was collected via phone interview by Customer Research Inc.

WA
WALT A.
Rapid City, SD
Buick LeSabre
Verified Customer
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04/03/2019
FROM WALT AND DINA ANDERSON
As usual, Steve, Bruce, Austin and crew worked their usual "magic"
on our dependable old Buick LeSabre (108,000+ miles). We always leave
feeling confident in the professional manner that they go about taking
care of our still very important asset. This is a business that really knows
how to "personally" treat each and every one of their young or old customers.
Everyone should turn their vehicles over to these "pros"!

BB
BOB B.
Box Elder, SD
Pontiac Grand Prix
Verified Customer
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04/02/2019
Bob's Review
Always great service. Would recommend Bob's Auto anytime.

GJ
GALIN J.
Rapid City, SD
Chevrolet Suburban
Verified Customer
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03/28/2019
Fair and honest
Have always had great service and have always been satisfied.

DK
DARYN K.
Rapid City, SD
Mazda Mazda6
Verified Customer
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03/22/2019
FAST LOCAL SERVICE Honest Quotes
I was broken down and in a real bind...Bob's Auto was able to get me up and running FAST. Prices are so much lower than dealership.

MH
MIKE H.
Rapid City, SD
Chevrolet Lumina
Verified Customer
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03/22/2019
Mike H.
As usual, I called Bob`s Auto told them my problem and took my car to them. They took care of the situation and another customer went away
happy. The crew is very personable and knowledgeable.

LC
Lacy C.
Ganado, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Lacy said she was out of town, and the staff at this business were able to squeeze her in on their busy schedule, and got her back on the road in the time that was needed.
This review was collected via phone interview by Customer Research Inc.

LN
Lisa N.
Rapid City, SD
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Lisa said she had courteous, prompt, excellent service at this business.
This review was collected via phone interview by Customer Research Inc.

CR
Cindy R.
Rapid City, SD
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Cindy said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

KK
Kurt K.
Black Hawk, SD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kurt said the employees provided great customer service.
This review was collected via phone interview by Customer Research Inc.

AR
ANTHONY R.
Rapid City, SD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Independent, Honest, Helpful, and Professional
Steve, Bruce and crew are a great bunch of guys. they love what they do and it shows. They care, they are fair, and they go the extra mile. If they say you need it or it can wait - you can bank on it. I've never been disappointed and should get there more often for maintenance [never been good at that].
They don't dog you out and you can be assured you will be treated like you are the only customer they have. Best of all - they are in my neighborhood!

SF
STEVE F.
Rapid City, SD
Buick Lucerne
Verified Customer
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03/05/2019
Oil change and driver door handle repair.
Always great service & treat your auto as if they own it!! They have worked on my autos for about ten years and I am still happy. They care!!

SJ
SUE J.
Rapid City, SD
Oldsmobile Alero
Verified Customer
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03/03/2019
Honest, dependable, fair price
I was pleasantly surprised to find out that Bob's keeps records for years and a part for my car was still under warranty. Just another example of Bob's Auto Service being honest and not charging me for another part.

JB
JUDY B.
Rapid City, SD
Ford Escape
Verified Customer
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02/28/2019
Oil change
I had to move my oil change due to my work issue. The guys bless their hearts tucked me in between other appointments. These guys rock!!!

LB
LISA B.
Rapid City, SD
Subaru Forester
Verified Customer
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02/27/2019
oil leak
I received great service when I brought my car to Bob's auto. They found the leak and repaired it. Hope there isn't another one.

MB
MALORY B.
Box Elder, SD
Hyundai Santa Fe
Verified Customer
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02/15/2019
They are the best
As usual a very excellent visit. They are always so honest and they break things down so I can understand. I won’t go anywhere but here.

JR
Jared R.
Rapid City, SD
Cadillac DeVille
Verified Customer
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02/12/2019 Category: Service
Jared said he has used them for 15 years. He has always trusted Bruce and Steve. They've always done right by him. So, he'll keep going back and recommending them.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
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02/12/2019 Category: Service
Brad said the business takes good care of him and his vehicle and that they got him right in and right out on his last service visit.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Rapid City, SD
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Richard said Steve and the staff have provided good service for the last 20 years.
This review was collected via phone interview by Customer Research Inc.

AH
Andy H.
Rapid City, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Andy said he had a brake problem with his vehicle and Steve got him in right away and fixed the issue.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 651 in total