Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

652 Reviews

100% Would Recommend
Latest Review about 6 hours ago

Reviews


MS
Max S.
Rapid City, SD
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2016 Category: Service
Max said they have been very good to him.
This review was collected via phone interview by Customer Research Inc.
Steve D. from Bob's Auto Service responded on 02/04/2016

thanks Max for the good word


DS
DANIEL S.
Rapid City, SD
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2015
Losing Coolant
After you told me it is a leaking headgasket my choices are limited. I guess I will try to put some sealer in the cooling system and hope. Dan

MM
MONTE M.
Hill City, SD
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2015
great customer service
Bob's goes the extra mile with honest service and great prices.
Steve D. from Bob's Auto Service responded on 07/07/2015

thank you Monte and Beth for the great review and your continued patronage


SS
SCOTT S.
Hermosa, SD
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015
Honest Customer Service
Bob's is knowledgeable when it comes to late model vehicles. They go the extra mile to find the problem and fix it right.

WI
Wayne I.
Box Elder, SD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Wayne said this business got the job done.
This review was collected via phone interview by Customer Research Inc.

AB
ANDREA B.
Rapid City, SD
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2015
I like the personal service and the honesty.
There have been very few mistakes and I have been satisfied with the work.

MM
Morris M.
Rapid City, SD
Plymouth Grand Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2015 Category: Service
Morris said the business does things on time and they are easy to work with.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Rapid City, SD
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2014 Category: Service
Robert said this business provides good service. He really enjoys the people there.
This review was collected via phone interview by Customer Research Inc.

JB
Janette B.
Rapid City, SD
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2014 Category: Service
Janette said the business has great service, but it took a little longer than she expected.
This review was collected via phone interview by Customer Research Inc.

KF
KEVIN F.
Rapid City, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Trustworthy
A couple of coworkers recommended Bob's Auto Service to us 20 years ago, with the comment that they were honest and trustworthy. We have been taking our vehicles to them ever since, knowing they would fix what needs to be fixed and not what doesn't need to be fixed. They always do a good job with our vehicles. If someone needs a mechanic we always recommend Bob's. Mary Fechtelkotter

RS
Riley S.
Rapid City, SD
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Riley said they have always helped him out when his vehicle has been having issue and they stand by their work.
This review was collected via phone interview by Customer Research Inc.

DK
Denise K.
Rapid City, SD
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Denise said the employees communicate well, found the problem, gave her options and were timely with the repair.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Box Elder, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Bob's review
Outstanding service as always. And the car was ready for pickup well before expected. Way to go!!! I would recommend Bob's Auto anytime. They're the absolute best!!!!!

AS
ANN S.
Rapid City, SD
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Great service.
Your place always has provided me with terrific service. Thanks so much for the pickup and delivery, all so helpful. Right front tire needs replacement, so can you please watch for one for me and let me know if you find one.

JJ
Jennifer J.
Box Elder, SD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Jennifer said the business was quick ,honest, very informative and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

SF
STEPHANIE F.
Rapid City, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Above and beyond
I had to replace the alternator on my car. The wonderful guys at Bob's Auto figured out that it had been replaced before, they made calls and dug around and found were it came from to see if it was warranted. It was replaced before I got the car. Wasn't able to get it warranted out, but was so appreciative that they went so far to save me some money. Love this shop, will never take my car anywhere else.

RC
Rebecca C.
Rapid City, SD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Rebecca said she called and let the staff know she needed her vehicle fixed as soon as possible, and they got it fixed in only a few hours. She added she would like to thank the staff for all they do.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Sturgis, SD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Bill said this business always provides good service. He also said they are pleasant and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

HN
Howard N.
Rapid City, SD
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Howard said he appreciates they do what they say and that's it.
This review was collected via phone interview by Customer Research Inc.

DJ
DEBRA J.
Rapid City, SD
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Electric window motor
I just want to say that you guys are THE best! Got me scheduled to take my Jeep in and called me to let me know what was wrong and youd get it taken care of! Called to let me know it was done an you guys did a GREAT job! Thank you so much!!

Displaying Review 41 - 60 of 652 in total