Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

652 Reviews

100% Would Recommend
Latest Review about 5 hours ago

Reviews


GH
Greg H.
Rapid City, SD
Dodge Dakota
Verified Customer
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01/07/2015 Category: Service
Greg said his experience was really peaceful. The staff gave him all the information he needed. They were really helpful.
This review was collected via phone interview by Customer Research Inc.

SG
Skip G.
Rapid City, SD
Saturn SW2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015 Category: Service
Skip said this business always treats him well. His vehicle is taken care of properly.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Midland, SD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015 Category: Service
Spoke with Joan. She said this business was very forthright and straight forward. She did not have any problems with them.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Rapid City, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015 Category: Service
Dave said he has been dealing with this business since 1977. He has always been very happy with the service. The staff members are very friendly and professional. The service always turns out great.
This review was collected via phone interview by Customer Research Inc.

JS
Janella S.
Rapid City, SD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Janella said this business has always been very good to her.
This review was collected via phone interview by Customer Research Inc.

CF
CONNIE F.
Rapid City, SD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2015
Quick service. Friendly people.
Stopped in w/o appointment and car was fixed within a half hour. I had my engine replaced a year ago. It took only a couple days. My car has run great since.

ES
EDWIN S.
Williston, ND
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2015
excellent service
Trustworthy, reliable, and all around great guys!

DH
DAVID H.
Rapid City, SD
Nissan Maxima
Verified Customer
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12/23/2014
they have the best mechanics are really listen to the customers.
They got my car running like new.

JB
Jim B.
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12/19/2014
The Best
The best of the best. Honest and trustworthy. Very skilled.

RG
Robert G.
Rapid City, SD
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2014 Category: Service
Robert said this business provides good service. He really enjoys the people there.
This review was collected via phone interview by Customer Research Inc.

DA
Drew A.
Rapid City, SD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Drew said the facility is very good at letting customers know what they are doing and what they can do to save money.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Rapid City, SD
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Joe said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

BK
BETTY K.
Rapid City, SD
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2014
the guys are honest and friendly
you all always listen to what your customer has to say about there car problems.

FK
FERN K.
Rapid City, SD
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014
Service.
Recently, we had our car worked on. I called down to speak with Bruce....and he said they were extremely busy but they would do their best. Within minutes, Steve came up to our house, started the battery and had the car done early the very next day. So appreciative of our neighborhood service center.

WB
WELDON B.
Rapid City, SD
GMC S15 Pickup
Verified Customer
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12/11/2014
Excellent Service
Had an electrical problem that proved rather difficult to isolate. Tech persisted until he found the cause and then made a proper repair. Cost was reasonable for the parts/labor required to fix the problem.

RJ
Retha J.
Rapid City, SD
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2014 Category: Service
Retha said the service was great. Their prices were better than anyone and they were fast. It was a wonderful experience.
This review was collected via phone interview by Customer Research Inc.

KF
KEVIN F.
Rapid City, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Good service!
Knowledgeable, good service, fair pricing and will save you money if possible. I have recommended Bob's Auto to friends and family. Thanks Steve and Bruce. We appreciate you guys and the rest of the crew at Bob's Auto! Kevin and Mary Fechtelkotter

CB
Christine B.
Rapid City, SD
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Christine said they always do a good job and they know what they are doing. They are a really nice group of people.
This review was collected via phone interview by Customer Research Inc.

JG
Joel G.
Rapid City, SD
Suzuki XL-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Joel said this business did not rip him off. They worked fast, they took care of what was needed, and nothing more. He would absolutely recommend them to others and they had excellent service.
This review was collected via phone interview by Customer Research Inc.

SD
Shane D.
Rapid City, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Spoke with Tim. He said they get the job done and they are friendly.
This review was collected via phone interview by Customer Research Inc.

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