Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

652 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


AH
Art H.
Box Elder, SD
GMC Terrain
Verified Customer
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07/15/2019 Category: Service
Spoke with Gwen. She said they are return customers at the business. They are treated respectfully and the employees are just nice people, like family.
This review was collected via phone interview by Customer Research Inc.

DC
Dallas C.
Rapid City, SD
Dodge Caliber
Verified Customer
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07/15/2019 Category: Service
Dallas said the staff was very polite, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

JW
Jordan W.
Rapid City, SD
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Jordan said it was super quick and they found out the problem fast.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Rapid City, SD
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07/10/2019
Amazing service
Bob's Auto Service has been taking care of my vehicles for several years. They recently replaced the fuel tank and fuel pump on my work van. I appreciate the honest efficient service that these guys provide. Thank you again for excellent service.
Ken

KF
KEVIN F.
Rapid City, SD
Ford Econoline Cargo Van
Verified Customer
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07/06/2019
Trustworthy
My dad used to say, "Be the job big or small, do it well or not at all." This shop will do their best to only fix what needs fixing and they clearly strive to do a good job for you. I've been taking my auto repair work to these guys for close to 20 years. I am well satisfied.

Verified Customer
Box Elder, SD
Chevrolet Silverado SS
Verified Customer
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07/04/2019
when you change my oil was clean the oil pan thank you
i want or like i should of said money alt put still the you time to clean after you done

RJ
RON J.
Rapid City, SD
Dodge Pickup
Verified Customer
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07/04/2019
Bob's Auto Service
Thank you Steve and crew at Bob's Auto. Your service is always excellent.

RK
RONALD K.
Rapid City, SD
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Complicated fueling problems solved
My 2005 Subaru wouldn’t take fuel, dealer misdiagnosed. Bob’s guys were able to figure the problem out. This shop is my first stop for solving problems and keeping my older vehicles on the road.

Verified Customer
Rapid City, SD
Chevrolet Impala
Verified Customer
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06/21/2019
Awesome service!
Bob's auto service is the best place to take your vehicle! They take the time to figure out what is going on and are honest and thorough. We will never go anywhere else!

VJ
Vern J.
Rapid City, SD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Vern said he had a excellent experience. The staff got right on the service, and took good care of him quickly.
This review was collected via phone interview by Customer Research Inc.

SF
STEVE F.
Rapid City, SD
Jeep Liberty
Verified Customer
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06/13/2019
Great ride
Never have to worry when fixed by Bob’s

RH
Robert H.
Rapid City, SD
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Robert said the employees were courteous. They were honest. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Rapid City, SD
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06/12/2019
Believeability
When I take my car to be serviced, I never need to worry that They will overcharge me, plus they care!

RM
ROBERT M.
Rapid City, SD
Mercury Mountaineer
Verified Customer
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06/11/2019
Great Staff
Bob's Auto is an amazing shop. The staff is so friendly and knowledgeable. Quoted me a higher price and ended up lower. Highly recommended!

TD
Tannya D.
Rapid City, SD
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Tannya said the employees were very friendly. They were able to take her vehicle in at last minute. They completed the service in a short amount of time. The work was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

GJ
GALIN J.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Honesty, rare these days.
Fair and honest service everytime,

SF
STEPHANIE F.
Rapid City, SD
Chevrolet Impala
Verified Customer
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06/04/2019
Best mechanic shop!
As always my car is fixed and fixed properly. Been coming to Bob's Auto for 15 years and don't see myself going anywhere else. If you looking for a honest,trustworthy and fair priced shop.... look no further!!

Verified Customer
Rapid City, SD
Cadillac CTS
Verified Customer
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06/03/2019
Awesome job
I was very pleased with the service at Bob's. They were very kind and courteous. Will be having both of my cars serviced with them.

LK
LYNN K.
Custer, SD
Ram 2500
Verified Customer
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05/29/2019
Great service and staff
I would recommend this shop.

JP
JOY P.
Rapid City, SD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great job?
They got my vehicle done when promised. The cost was much less than what my regular service department wanted to charge. I will definitely use them again.

Displaying Review 61 - 80 of 652 in total