Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

651 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


RS
Riley S.
Rapid City, SD
Pontiac G6
Verified Customer
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09/13/2019 Category: Service
Riley said they have always helped him out when his vehicle has been having issue and they stand by their work.
This review was collected via phone interview by Customer Research Inc.

DK
Denise K.
Rapid City, SD
Chrysler Concorde
Verified Customer
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09/05/2019 Category: Service
Denise said the employees communicate well, found the problem, gave her options and were timely with the repair.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Box Elder, SD
Pontiac Grand Prix
Verified Customer
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08/29/2019
Bob's review
Outstanding service as always. And the car was ready for pickup well before expected. Way to go!!! I would recommend Bob's Auto anytime. They're the absolute best!!!!!

AS
ANN S.
Rapid City, SD
Honda Civic Si
Verified Customer
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08/28/2019
Great service.
Your place always has provided me with terrific service. Thanks so much for the pickup and delivery, all so helpful. Right front tire needs replacement, so can you please watch for one for me and let me know if you find one.

JJ
Jennifer J.
Box Elder, SD
Chevrolet Equinox
Verified Customer
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08/23/2019 Category: Service
Jennifer said the business was quick ,honest, very informative and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

SF
STEPHANIE F.
Rapid City, SD
Chevrolet Impala
Verified Customer
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08/22/2019
Above and beyond
I had to replace the alternator on my car. The wonderful guys at Bob's Auto figured out that it had been replaced before, they made calls and dug around and found were it came from to see if it was warranted. It was replaced before I got the car. Wasn't able to get it warranted out, but was so appreciative that they went so far to save me some money. Love this shop, will never take my car anywhere else.

RC
Rebecca C.
Rapid City, SD
Honda Odyssey
Verified Customer
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08/16/2019 Category: Service
Rebecca said she called and let the staff know she needed her vehicle fixed as soon as possible, and they got it fixed in only a few hours. She added she would like to thank the staff for all they do.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Sturgis, SD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Bill said this business always provides good service. He also said they are pleasant and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

HN
Howard N.
Rapid City, SD
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Howard said he appreciates they do what they say and that's it.
This review was collected via phone interview by Customer Research Inc.

DJ
DEBRA J.
Rapid City, SD
Jeep Cherokee
Verified Customer
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07/16/2019
Electric window motor
I just want to say that you guys are THE best! Got me scheduled to take my Jeep in and called me to let me know what was wrong and youd get it taken care of! Called to let me know it was done an you guys did a GREAT job! Thank you so much!!

AH
Art H.
Box Elder, SD
GMC Terrain
Verified Customer
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07/15/2019 Category: Service
Spoke with Gwen. She said they are return customers at the business. They are treated respectfully and the employees are just nice people, like family.
This review was collected via phone interview by Customer Research Inc.

DC
Dallas C.
Rapid City, SD
Dodge Caliber
Verified Customer
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07/15/2019 Category: Service
Dallas said the staff was very polite, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

JW
Jordan W.
Rapid City, SD
GMC Sierra 1500
Verified Customer
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07/11/2019 Category: Service
Jordan said it was super quick and they found out the problem fast.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Rapid City, SD
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07/10/2019
Amazing service
Bob's Auto Service has been taking care of my vehicles for several years. They recently replaced the fuel tank and fuel pump on my work van. I appreciate the honest efficient service that these guys provide. Thank you again for excellent service.
Ken

KF
KEVIN F.
Rapid City, SD
Ford Econoline Cargo Van
Verified Customer
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07/06/2019
Trustworthy
My dad used to say, "Be the job big or small, do it well or not at all." This shop will do their best to only fix what needs fixing and they clearly strive to do a good job for you. I've been taking my auto repair work to these guys for close to 20 years. I am well satisfied.

Verified Customer
Box Elder, SD
Chevrolet Silverado SS
Verified Customer
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07/04/2019
when you change my oil was clean the oil pan thank you
i want or like i should of said money alt put still the you time to clean after you done

RJ
RON J.
Rapid City, SD
Dodge Pickup
Verified Customer
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07/04/2019
Bob's Auto Service
Thank you Steve and crew at Bob's Auto. Your service is always excellent.

RK
RONALD K.
Rapid City, SD
Subaru Baja (Natl)
Verified Customer
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06/26/2019
Complicated fueling problems solved
My 2005 Subaru wouldn’t take fuel, dealer misdiagnosed. Bob’s guys were able to figure the problem out. This shop is my first stop for solving problems and keeping my older vehicles on the road.

Verified Customer
Rapid City, SD
Chevrolet Impala
Verified Customer
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06/21/2019
Awesome service!
Bob's auto service is the best place to take your vehicle! They take the time to figure out what is going on and are honest and thorough. We will never go anywhere else!

VJ
Vern J.
Rapid City, SD
Ford F-150
Verified Customer
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06/17/2019 Category: Service
Vern said he had a excellent experience. The staff got right on the service, and took good care of him quickly.
This review was collected via phone interview by Customer Research Inc.

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