Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

586 Reviews

100% Would Recommend
Latest Review about 20 hours ago

Reviews


RW
RUSS W.
Rapid City, SD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Job
As always the guys did a great job. They always do. You can trust them and they are always helpful in explaining what they are going to do.

OB
Orville B.
Piedmont, SD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Orville said he has gone to the business for years.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Rapid City, SD
Ford Econoline Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Terry said he can always trust the staff to do a good job.
This review was collected via phone interview by Customer Research Inc.

CT
Carol T.
Rapid City, SD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Carol said the staff at this business did a great job. She appreciates their prompt service.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Rapid City, SD
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
2008 Subaru
Bobs Auto always treats us very well. We appreciate the friendly efficient trustworthy work. We have been clients of Bobs Auto for many years and always receive top notch service. Thank you!

TR
TED R.
Rapid City, SD
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Check Engine Light
Great, honest service as always!

AH
Andy H.
Rapid City, SD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Andy said they are good. They are his mechanics.
This review was collected via phone interview by Customer Research Inc.

TE
Tara E.
Rapid City, SD
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Spoke with Kim. He said the business does an awesome job. The only thing he would like changed is that a phone call before replacing parts would have been good. The cost ran over the estimate and a little more communication would be nice.
This review was collected via phone interview by Customer Research Inc.

DF
DENNIS F.
Rapid City, SD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Bob's Auto
Made an appointment to replace oxygen sensor. Took it over the night before dropped the vehicle off. The next day they called and had it done. The guys do everything in a timely matter, if there is a problem, they call and explain the situation.
I would recommend Bob's Auto for excellent mechanical auto repair without a hassle.

WG
Wendy G.
Rapid City, SD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Wendy said the staff is courteous, fast, and efficient. They worked her vehicle in, and she really enjoyed the experience.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Box Elder, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Super service!!!
Once again, Bob's has solved my automobile problem at minimal cost and with expert service. I would and I have recommended them to many of my friends, just as they were recommended to me a few years ago. I can't say enough good things about these folks. They are super.

DB
Don B.
Rapid City, SD
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Don said he has dealt with them before They seem to do good work for him.
This review was collected via phone interview by Customer Research Inc.

SF
STEPHANIE F.
Rapid City, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Only Auto shop I use.
I have been coming to Bob's for over 13 years. I have always been treated friendly and with respect. I highly recommend Bob's to anyone looking for a mechanic.

SS
STEVE S.
Rapid City, SD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Cool people
When’s the Christmas Party?

MB
MALORY B.
Box Elder, SD
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Bobs never disappoints
As a rapid city native I have visited a few auto body shops. Bobs auto body is hands down the best everytime. I am a hair dresser and service more then 100 people a week. Word of mouth is huge and I refer everyone to bobs! Their fair prices and only do what has to be done. They also always give me a full quote and explanation before doing anything. The staff is so Personable and their just totally dependable. Highly highly recommend.

LJ
Leonard J.
Rapid City, SD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Leonard said that the place is fair, and that is a good thing.
This review was collected via phone interview by Customer Research Inc.

KC
KENT C.
Rapid City, SD
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Trailblazer repair
Quick service. Knowledgeable technicians. Less expensive than other service businesses. Great job.

JC
JAMES C.
Rapid City, SD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Great service..
Great service and fair prices. Will only use Bob's. Recommended to friends and family.

BF
BRAD F.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Friendly knowledgeable service
Friendly knowledgeable service

JH
John H.
Rapid City, SD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
John said the business has taken care of his vehicles for years. They are good people.
This review was collected via phone interview by Customer Research Inc.

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