Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

604 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


KC
KENT C.
Rapid City, SD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2017
Bob Auto Repair
They do a great job at reasonable prices

LN
Lisa N.
Rapid City, SD
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Lisa said she had courteous, prompt, excellent service at this business.
This review was collected via phone interview by Customer Research Inc.

CR
Cindy R.
Rapid City, SD
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Cindy said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

KK
Kurt K.
Black Hawk, SD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kurt said the employees provided great customer service.
This review was collected via phone interview by Customer Research Inc.

AR
ANTHONY R.
Rapid City, SD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Independent, Honest, Helpful, and Professional
Steve, Bruce and crew are a great bunch of guys. they love what they do and it shows. They care, they are fair, and they go the extra mile. If they say you need it or it can wait - you can bank on it. I've never been disappointed and should get there more often for maintenance [never been good at that].
They don't dog you out and you can be assured you will be treated like you are the only customer they have. Best of all - they are in my neighborhood!

SF
STEVE F.
Rapid City, SD
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Oil change and driver door handle repair.
Always great service & treat your auto as if they own it!! They have worked on my autos for about ten years and I am still happy. They care!!

SJ
SUE J.
Rapid City, SD
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Honest, dependable, fair price
I was pleasantly surprised to find out that Bob's keeps records for years and a part for my car was still under warranty. Just another example of Bob's Auto Service being honest and not charging me for another part.

JB
JUDY B.
Rapid City, SD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Oil change
I had to move my oil change due to my work issue. The guys bless their hearts tucked me in between other appointments. These guys rock!!!

LB
LISA B.
Rapid City, SD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
oil leak
I received great service when I brought my car to Bob's auto. They found the leak and repaired it. Hope there isn't another one.

MB
MALORY B.
Box Elder, SD
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
They are the best
As usual a very excellent visit. They are always so honest and they break things down so I can understand. I won’t go anywhere but here.

BW
Brad W.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Brad said the business takes good care of him and his vehicle and that they got him right in and right out on his last service visit.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Rapid City, SD
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Richard said Steve and the staff have provided good service for the last 20 years.
This review was collected via phone interview by Customer Research Inc.

JR
Jared R.
Rapid City, SD
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jared said he has used them for 15 years. He has always trusted Bruce and Steve. They've always done right by him. So, he'll keep going back and recommending them.
This review was collected via phone interview by Customer Research Inc.

AH
Andy H.
Rapid City, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Andy said he had a brake problem with his vehicle and Steve got him in right away and fixed the issue.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Rapid City, SD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Trustworthy
The team at Bobs Auto does a great job, reliable repairs and all done timely and expertly. I have recommended Bobs to several other people.
Steve D. from Bob's Auto Service responded on 01/31/2019

thank you Dave and Cindy for your continued patronage


DV
DAVE V.
Black Hawk, SD
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
great iob
bob's auto gets the job done right . they are fast and friendly .
Steve D. from Bob's Auto Service responded on 01/31/2019

thanks for the 5 star rating Dave


WB
WELDON B.
Rapid City, SD
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Caring people, good service, reasonable prices
Highly recommended, especially for senior citizens and senior vehicles!! Trustworthy and fair with their customers.
Steve D. from Bob's Auto Service responded on 01/31/2019

thanks for putting in a good word and rating for us   it is always nice to visit with you about non car stuff


RC
ROBERT C.
Rapid City, SD
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Rob Clark
Customer service and honesty is 2nd to none.
If you want your vehicle fixed right, Go to Bob's Auto!
Steve D. from Bob's Auto Service responded on 01/31/2019

thanks for trusting us Rob


TH
Tammy H.
Rapid City, SD
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tammy said the business is great, they always take her vehicle and have it done right away, and they always manage to fit her in.
This review was collected via phone interview by Customer Research Inc.

RW
RUSS W.
Rapid City, SD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Job
As always the guys did a great job. They always do. You can trust them and they are always helpful in explaining what they are going to do.

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