Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

484 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 14 days ago

Reviews


MM
MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019
Work completed as scheduled and reasonable
received good work with review of further needs and an idea of potential time frame and the priority of when repairs are needed.

MC
Megan C.
Jacksonville, FL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Megan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KF
KEVIN F.
Orange Park, FL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Top Notch Customer Service
I don't like to spend money if I don't have to but if you don't take care of the investment you made in your car, your car won't take care of you. I value customer service as much as I value people who know what they are doing under the hood of your car. I appreciate and applaud the folks at BLC.

DC
Dalton C.
Florida
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Dalton said it was great.
This review was collected via phone interview by Customer Research Inc.

JH
Jalen H.
Florida
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Jalen said that the place has nice staff and they treat him like family.
This review was collected via phone interview by Customer Research Inc.

CF
Courtney F.
Florida
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Courtney said that he felt like they know what they were talking about regarding his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great job!
Everything was FINE and LOVELY

RB
Rayshad B.
Florida
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Rayshad said the business was excellent, they were able to solve the problem the first try.
This review was collected via phone interview by Customer Research Inc.

MM
MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Wiper repair
Wipers only worked on one speed, determined that a sensor board was inop in the wiper motor and replaced during the visit. Oil change and rotation also completed. Computer was reset to show oil changed completed. Wiper fluid was over looked and had to be added when I got home.

TP
Tiffany p.
Florida
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Tiffany said that the place was friendly, precise, accurate and they are her friends.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tony said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Greg said the business repaired his vehicle in a timely manner and for the exact price quoted. The employee assisting him had good customer service. He was outstanding and Brandy, an employee at the business, was a great service advisor.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Michael said he likes how quickly the business was working on his vehicle and the service that was done.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
New clutch for the SRT-4!
As usual, I was not disappointed. I had BLC replace my faded clutch, and other miscellaneous supporting parts, and the result is it now shifts like butter! The price, and time were both reasonable, and I was kept informed about potential issues that needed future attention.

RP
Ronald P.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Ronald said that the place did not complete all he'd asked, and he is going back.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
Florida
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bonnie said the staff was polite and helpful.
This review was collected via phone interview by Customer Research Inc.

AN
Andre N.
Jacksonville, FL
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Andre said the staff have great service, excellent customer service, and he loves them. They have great personalities, and are friendly.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

We love you too! Thank you for the kind review.

Brandy Reyes
Manager
904-779-5777

DT
DANIEL T.
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service!
BLC Automotive has always taken great care of my vehicles and their service is excellent! They are always courteous and friendly.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

We will always strive to keep excellent pricing and service for our customers.

Brandy Reyes
Manager
904-779-5777

DF
Devonte F.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
DeVonte said the service was great and the facility is very convenient.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

Thank you for taking the time to review us.

Brandy Reyes
Manager
904-779-5777

PS
Patricia S.
Jacksonville, FL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Ellen. She said they are very out going and friendly. She said their prices are lower than most places and the work they do is very good.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

:)

Brandy Reyes
Manager
904-779-5777