Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

450 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 2 days ago

Reviews


DT
DANIEL T.
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great people!
Great service! I have had several vehicles repaired here and the service is always excellent and the process are fair. They have earned a customer for life.

JB
Jimmy B.
Jacksonville, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jimmy said he was well pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JD
Jack D.
Jacksonville, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jack said he had no problems with his experience, the repair was well done and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JL
Jaime L.
Jacksonville, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jaime said they have great, fast, upfront service. He also said that when they gave a quote they stuck with that price.
This review was collected via phone interview by Customer Research Inc.

LJ
Lonnie J.
Jacksonville, FL
Chevrolet Caprice
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Lonnie said everything was fine.
This review was collected via phone interview by Customer Research Inc.

RJ
Rene J.
Jacksonville, FL
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Rene said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Melvin W.
Florida
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Melvin said the work was done in a timely manner and it turned out great.
This review was collected via phone interview by Customer Research Inc.

FZ
Frank Z.
Florida
Scion tC
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Spoke to Jason. He said the lady behind the counter at the facility was very nice and the service was quick.
This review was collected via phone interview by Customer Research Inc.

CH
Conrad H.
Jacksonville, FL
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Conrad said the business provided good service and did a good job.
This review was collected via phone interview by Customer Research Inc.

ES
EDWARD S.
Jacksonville, FL
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Great customer service
Took my 2013 RAM 1500 for a engine check light problem. Couldn’t get an appointment with any Ram dealer to Aug. really. BLC saw me the next day replaced a sensor problem solved. Doesn’t get any better than that.

JM
Joseph M.
Jacksonville, FL
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Joseph said they always do a great job. The staff is courteous and knowledgeable. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Jacksonville, FL
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Chase said they did good job.
This review was collected via phone interview by Customer Research Inc.

JJ
JAY J.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
No stress no fuss
When you have problems with your vehicle it can be incredibly stressful but having blc on your speed dial makes the stress go down.

DK
Dan K.
Jacksonville, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dan said they treat the customer like family. They are reasonably priced and they take care of what needs to be taken care of.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Florida
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Chris said the employees were super friendly. They provided him with good advice.
This review was collected via phone interview by Customer Research Inc.

BD
Barry D.
Jacksonville, FL
Mitsubishi Endeavor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Barry said the mechanic looked over his vehicle and told him his engine was fine. He took it to another facility and he did need a engine, so he went and got the invoice and the other facility gave him his money back.
This review was collected via phone interview by Customer Research Inc.

LM
Lutooria M.
Florida
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lutooria said the customer service and pricing were good. They kept her updated. It was finished in timely manner.
This review was collected via phone interview by Customer Research Inc.

TD
Tijuanna D.
Florida
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Tijuanna said her problem got fixed.
This review was collected via phone interview by Customer Research Inc.

LG
Lloyd G.
Jacksonville, FL
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Lloyd said he had to take his vehicle to the business two times, due to something being wrong with it. The staff did a good job, and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

CB
Cyrus B.
White Oak, GA
Chevrolet Caprice
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2018 Category: Service
Cyrus said the business did a good job but they over charged him. He said he was told the cost would be $225 to $325 but the final charge was $375. Cyrus said he would never go back again.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review