Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

427 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 3 days ago

Reviews


TD
Tijuanna D.
Florida
Cadillac Escalade
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Tijuanna said her problem got fixed.
This review was collected via phone interview by Customer Research Inc.

LG
Lloyd G.
Jacksonville, FL
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Lloyd said he had to take his vehicle to the business two times, due to something being wrong with it. The staff did a good job, and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

RL
Reggie L.
Florida
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Reggie said the staff members are nice and knowledgeable. They are good mechanics.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Florida
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mark said the staff was friendly, helpful, and explained everything.
This review was collected via phone interview by Customer Research Inc.

DT
Deborah T.
Jacksonville, FL
Chevrolet Caprice
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Deborah said that the facility impressed her, the work was done quickly and it was reasonably priced. She was happy with the staff, they were communicative and accommodating regarding the service given. She checked other places before them and is happy with her choice.
This review was collected via phone interview by Customer Research Inc.

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Ronald L.
Jacksonville, FL
Buick Rendezvous
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Ronald said the business is really efficient. On his last visit he was quoted one price and after the service, he was charged a different price.
This review was collected via phone interview by Customer Research Inc.

WK
Wade K.
Orange Park, FL
Ford Transit Connect
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Wade said he really appreciates the mechanic going the extra mile to do a few other thing that he didn't bring it in for.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
Jacksonville, FL
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jessica said the service was good.
This review was collected via phone interview by Customer Research Inc.

SJ
Sean J.
Florida
Acura Integra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2018 Category: Service
Sean said the overall general service and how he was treated wasn't the best.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Florida
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Mike said that he went in without appointment and they changed his oil, while he waited.
This review was collected via phone interview by Customer Research Inc.

FC
Faith C.
Florida
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Faith said the business kept in contact with her, the staff was helpful, and the business did everything possible to help her out.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandi J.
Jacksonville, FL
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Brandi said the staff didn't talk to her like she was stupid. They treated her fairly and they didn't assume that she didn't know anything about her vehicle. Linda was amazing and she loves her.
This review was collected via phone interview by Customer Research Inc.

IE
Ira E.
Middleburg, FL
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ira said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

SP
Sheila P.
Jacksonville, FL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Sheila said the business is very generous and stayed after hours so she could pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Jacksonville, FL
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Justin said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RW
RANDALL W.
Jacksonville, FL
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
I'm happy, no problems.
Always good work, always timely.

RL
Raghu L.
Flower Mound, TX
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Raghu said he needed service quickly and the business got the job done in one hour even though the job should have taken a couple of days. He really appreciates the great service.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Jacksonville, FL
Nissan Frontier 2WD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Chase said he was pretty satisfied with the service but it cost more than expected.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Another Great Experience.
My car developed a pronounced front end vibration, and a left pull. I brought it into BLC for a diagnostic and they discovered it was simply a tire that was out of round. However, they also discovered that I was in need of both front wheel bearings, which I was unaware of. They replace the wheel bearings at a reasonable cost, and predicted amount of time. I had the tire replaced, and the car rides perfectly again.

VR
Vincent R.
Jacksonville, FL
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Vincent said that the staff at the facility did a great job, so much so that he is bringing his other vehicle in for service next week.
This review was collected via phone interview by Customer Research Inc.