Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

478 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review about 21 hours ago

Reviews


Verified Customer
Jacksonville, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great job!
Everything was FINE and LOVELY

RB
Rayshad B.
Florida
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Rayshad said the business was excellent, they were able to solve the problem the first try.
This review was collected via phone interview by Customer Research Inc.

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MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Wiper repair
Wipers only worked on one speed, determined that a sensor board was inop in the wiper motor and replaced during the visit. Oil change and rotation also completed. Computer was reset to show oil changed completed. Wiper fluid was over looked and had to be added when I got home.

TP
Tiffany p.
Florida
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Tiffany said that the place was friendly, precise, accurate and they are her friends.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tony said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Michael said he likes how quickly the business was working on his vehicle and the service that was done.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Greg said the business repaired his vehicle in a timely manner and for the exact price quoted. The employee assisting him had good customer service. He was outstanding and Brandy, an employee at the business, was a great service advisor.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
New clutch for the SRT-4!
As usual, I was not disappointed. I had BLC replace my faded clutch, and other miscellaneous supporting parts, and the result is it now shifts like butter! The price, and time were both reasonable, and I was kept informed about potential issues that needed future attention.

RP
Ronald P.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Ronald said that the place did not complete all he'd asked, and he is going back.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
Florida
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bonnie said the staff was polite and helpful.
This review was collected via phone interview by Customer Research Inc.

HJ
Helen J.
Florida
Kia Optima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/16/2018 Category: Service
Helen said that they gave her a diagnosis which was incorrect.
This review was collected via phone interview by Customer Research Inc.

TH
Tracy H.
Middleburg, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Tracy said the staff got her in quickly and fixed her vehicle the same day.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Larry said the people at this business were very nice, found the problem, and they were able to fix it in 45 minutes. He most definitely would recommend this place. The staff treated him fairly, what more can a man ask, and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Joseph said he is real satisfied with this business, they do great work and know what they are talking about.
This review was collected via phone interview by Customer Research Inc.

TB
Tobi B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Tobi said the staff was super nice, they were very informative and also provided fast service.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Orange Park, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Tracy said it was a good experience at this business. The staff was quick, got him in right away, and the pricing was good.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Florida
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Eric said the employees did everything he asked for at a good price.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Joseph said they did a good job as far as everything else he needed done, but they broke the little safety piece where the vehicle is shifted from park to other gears.
This review was collected via phone interview by Customer Research Inc.

IB
Ivan B.
Jacksonville, FL
BMW 3 Series
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2018 Category: Service
Ivan said the owner of this business Mark, is unconcerned with customer care. His experience was horrible. He is thinking about taking them to small claims court. He has parts missing from his vehicle. He has been calling them since March about it. The other issues were the work that was done made the situation worse and then they said he was responsible for the payment. He purchased a radiator and they installed it. They said he had low engine pressure and they were going to do a blue devil treatment for the vehicle. He had never heard of that treatment but decided to go through with the treatment because he was told there was a 90 percent change it would fix the problem. They called him the next day and told him the treatment failed and cracked his radiator. His radiator was brand new. He was willing to pay for the labor part but stated he felt they should pay for the radiator. Mark had a nasty attitude about the situation. He was also the mechanic that worked on his vehicle. He told him it was his fault the radiator cracked and he asked how if he was not the working on the vehicle or in the area of the vehicle when it cracked. They went back and forth about it. He stated he felt it was not logical for him to pay twice. He decided to take his vehicle to another facility because now he needs a new motor. He took it in for radiator work and now needs a motor. His vehicle was towed away from this facility. There were loose items on his vehicle and he took pictures of everything. His Ford drip pan was not on his vehicle. He called them with a list of complaints. They said they would call him back , but he has been having to call them all the time and nothing is being done to fix the situation. His wife started to record the interaction between her husband and the business owner because the owner was so nasty to them. Linda an employee at this business told a lie in front of the owner saying Ivan knew there was a chance the radiator would crack and that he signed a paper for that, but that never happened.
This review was collected via phone interview by Customer Research Inc.

CH
Celiste H.
Florida
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Celeste said the business' employees were very considerate, very fast and efficient. They told her what the problem was, and they were able to handle it. She plans on bringing the vehicle back very soon.
This review was collected via phone interview by Customer Research Inc.