Cedar Hills Tire And Auto Inc


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

454 Reviews

99% Would Recommend
Latest Review 8 days ago
Dan E. on 04/02/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 03/31/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
Rebecca S. at Cedar Hills Tire And Auto Inc responded on 04/09/2015

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.

BART B. on 09/17/2017
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"Years of service"
Dear Jim I'll be by to see you in the am and show you what was done wrong with my truck . thanx,Bart Brinck
Vehicle: Ford F-150
Service Date: 09/15/2017
Review Created: 09/17/2017 06:15 PM
Theo D. on 10/23/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Theo said the staff did not provided quality work and he was not happy with their service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca S. at Cedar Hills Tire And Auto Inc responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.

Margie T. on 12/15/2014
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Spoke with Maggie. She said she has had several incidents with this business where they have not been very polite to her personally, even though they always are to her grandmother.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 12/11/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Nicholas Y. on 11/14/2017
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Nicholas said the business was quick, and he did not have any problems.
Vehicle: Suzuki Sidekick
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Alec M. on 10/23/2017
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Alec said the service was exceptional. It was handled a little weird.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Tonette J. on 09/19/2017
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Tonette said the wrong part was ordered. She had to wait longer than expected to have her service completed.
Vehicle: Pontiac G6
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Solel S. on 08/04/2017
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Solel said he would recommend this business for service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/26/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Rondal H. on 07/17/2017
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Rondal said he was very pleased with the service. The went above the call of duty.
Vehicle: Ford Expedition
Category: Service
Service Date: 06/23/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Zamora L. on 04/11/2017
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Zamora said that she would prefer to receive a call about her service, as opposed to a text. She received a text that she misunderstood.
Vehicle: Kia Spectra
Category: Service
Service Date: 04/06/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Clare P. on 11/17/2016
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Spoke with Nat. He said he was happy with the work done to his vehicle but not happy with the amount of work that had to be done to his vehicle.
Vehicle: Dodge Dakota
Category: Service
Service Date: 11/09/2016
Review Created: 11/17/2016
This review was collected via phone interview by Customer Research Inc.
Gary D. on 11/11/2016
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Gary said Larry provides good service.
Vehicle: Buick Enclave
Category: Service
Service Date: 11/01/2016
Review Created: 11/11/2016
This review was collected via phone interview by Customer Research Inc.
Abraham A. on 10/18/2016
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Abraham said the business kept him updated with the repair work. However, he said he took his vehicle to the business to have his windshield fixed. He said it will not go all the way up and now he has to take it back because the windshield does not go all the way down.
Vehicle: Dodge Stratus
Category: Service
Service Date: 09/21/2016
Review Created: 10/18/2016
This review was collected via phone interview by Customer Research Inc.
Justin M. on 08/11/2016
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Justin said the prices at the business were higher than he expected for an oil change.
Vehicle: Honda Civic
Category: Service
Service Date: 08/08/2016
Review Created: 08/11/2016
This review was collected via phone interview by Customer Research Inc.
Rebecca S. at Cedar Hills Tire And Auto Inc responded on 08/15/2016

The total wasn't just for an oil change. It included an A/C diagnostic check for a total of $40.00  

PAUL B. on 04/06/2015
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"Good Service"
Excellent Value
Vehicle: Kia Spectra
Service Date: 04/06/2015
Review Created: 04/06/2015 07:40 PM
Renata B. on 11/25/2014
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Renata said they do good work at this business but the pricing is high.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 11/13/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
PAUL B. on 11/11/2014
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"Attention to my requests"
Sincerity & Truth on all issues.
Vehicle: Ford Escort
Service Date: 11/10/2014
Review Created: 11/11/2014 06:40 AM
Richard B. on 02/12/2018
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Richard said the work was excellent.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/29/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Becky R. on 02/10/2018
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Becky said the staff was very nice and the prices were fair.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Susan F. on 02/07/2018
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Susan said she came into the business for a new tire, and they got it on quick and efficiently.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/08/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 454 in total