Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

564 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DE
Dan E.
Florida
Chevrolet S10 Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2015 Category: Service
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 04/09/2015

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.


BB
BART B.
Jacksonville, FL
Ford F-150
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/17/2017
Years of service
Dear Jim I'll be by to see you in the am and show you what was done wrong with my truck . thanx,Bart Brinck

TD
Theo D.
Florida
Mitsubishi Endeavor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/23/2018 Category: Service
Theo said his experience with this business was average but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

TD
Theo D.
Florida
Chevrolet Suburban
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2017 Category: Service
Theo said the staff did not provided quality work and he was not happy with their service.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.


MT
Margie T.
Florida
Pontiac Bonneville
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2014 Category: Service
Spoke with Maggie. She said she has had several incidents with this business where they have not been very polite to her personally, even though they always are to her grandmother.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Florida
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AE
Andrea E.
Florida
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Andrea said the business was wonderful. She went in for a fan and connector, and they were able to fix that. After she left her vehicle started overheating again. She had to go back to the business and it turned out to be the radiator.
This review was collected via phone interview by Customer Research Inc.

NY
Nicholas Y.
Florida
Suzuki Sidekick
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Nicholas said the business was quick, and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AM
Alec M.
Florida
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017 Category: Service
Alec said the service was exceptional. It was handled a little weird.
This review was collected via phone interview by Customer Research Inc.

TJ
Tonette J.
Florida
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017 Category: Service
Tonette said the wrong part was ordered. She had to wait longer than expected to have her service completed.
This review was collected via phone interview by Customer Research Inc.

SS
Solel S.
Florida
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Solel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
Rondal H.
Florida
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Rondal said he was very pleased with the service. The went above the call of duty.
This review was collected via phone interview by Customer Research Inc.

ZL
Zamora L.
Florida
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Zamora said that she would prefer to receive a call about her service, as opposed to a text. She received a text that she misunderstood.
This review was collected via phone interview by Customer Research Inc.

CP
Clare P.
Florida
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2016 Category: Service
Spoke with Nat. He said he was happy with the work done to his vehicle but not happy with the amount of work that had to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Florida
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Gary said Larry provides good service.
This review was collected via phone interview by Customer Research Inc.

AA
Abraham A.
Florida
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2016 Category: Service
Abraham said the business kept him updated with the repair work. However, he said he took his vehicle to the business to have his windshield fixed. He said it will not go all the way up and now he has to take it back because the windshield does not go all the way down.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Florida
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2016 Category: Service
Justin said the prices at the business were higher than he expected for an oil change.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 08/15/2016

The total wasn't just for an oil change. It included an A/C diagnostic check for a total of $40.00  


PB
PAUL B.
Jacksonville, FL
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2015
Good Service
Excellent Value

RB
Renata B.
Florida
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2014 Category: Service
Renata said they do good work at this business but the pricing is high.
This review was collected via phone interview by Customer Research Inc.

PB
PAUL B.
Jacksonville, FL
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2014
Attention to my requests
Sincerity & Truth on all issues.

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