Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

518 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TD
Theo D.
Florida
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2017 Category: Service
Theo said the staff did not provided quality work and he was not happy with their service.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.


DE
Dan E.
Florida
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2015 Category: Service
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 04/09/2015

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.


JH
JUNE H.
Jacksonville, FL
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014
Friendly and honest Great service.
I always get straight honest answers and they keep my vehicles running smoothly.
I wouldn't go anywhere else.

CP
Clare P.
Florida
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Clare said this business is always good for service. She recommends them.
This review was collected via phone interview by Customer Research Inc.

SS
Susie S.
Florida
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Susie said this business' employees are really good people, and they always work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Florida
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

VO
Valisa O.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Valisa said she was satisfied with the customer service and prices.
This review was collected via phone interview by Customer Research Inc.

TV
Tony V.
Florida
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Tony said that the business always does exactly what they are asked.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Florida
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tony said the staff were great.
This review was collected via phone interview by Customer Research Inc.

RL
Robin L.
Florida
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Robin said they are wonderful people, they do good service and they treat her right.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Florida
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Fred said he likes doing business there.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Florida
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Mark said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SA
Sheila A.
Florida
Lexus ES 300 Luxury Sport Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Sheila said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

TA
Tim A.
Florida
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Tim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AE
Andrea E.
Florida
Nissan Quest
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Andrea said the business was wonderful. She went in for a fan and connector, and they were able to fix that. After she left her vehicle started overheating again. She had to go back to the business and it turned out to be the radiator.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Florida
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said they are great. He has been going to them for years. He highly recommends the business.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Jacksonville, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Frank said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JB
Joel B.
Jacksonville, FL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Joel said the service was as good as it gets, and it was done quicker than expected. He has been a customer of the business for quite some time, and he is on really good terms with the owner. The business is one of the most honest and reliable places around.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Jacksonville, FL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Bill said the business provided excellent and timely service.
This review was collected via phone interview by Customer Research Inc.

KN
Kirk N.
Florida
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kirk said that he has been using the facility for years and the staff are great people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 518 in total