Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

538 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TD
Theo D.
Florida
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2017 Category: Service
Theo said the staff did not provided quality work and he was not happy with their service.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.


DE
Dan E.
Florida
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2015 Category: Service
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 04/09/2015

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.


JH
JUNE H.
Jacksonville, FL
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014
Friendly and honest Great service.
I always get straight honest answers and they keep my vehicles running smoothly.
I wouldn't go anywhere else.

MC
MICHAEL C.
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Always Great!
Honesty, fine work, friendly atmosphere every visit.

Verified Customer
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Fast, efficient, and family oriented
We have been coming here for years and will continue tobring my car here to be serviced. The service is exceptional and they treat us like family.

PT
PIERRE T.
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Reasonably priced. Honest.
So. I've taken my car here a couple times. Initially when I rolled into a concrete lamp post and bent my radiator right into my engine frame. I half expected to spend a couple thousand dollars to get it fixed. Espically because I knew the front end of my car needed to be pulled back into place. Not only was the repair just under 1k. But I've taken my car back here ever since because I know they are going to be very reasonably priced, but they are also going to do really good work. My radiator has been operating perfectly for the last year (since it's been repaired). Definitly come here.

MH
MIKE H.
Florida
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great business
Jim and Becky do it right but an afternoon cup of coffee would be nice.

KL
KERRY L.
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
The BEST
For many years I have taken my vehicles to Cedar Hills Tire & Auto Care. Not once have they ever failed to deliver excellent service at very reasonable rates. The staff is always polite, professional, honest, and never too busy to answer all your questions. 👍

TL
TOMMY L.
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Integrity
Prompt and Professional Service , great customer service

WE
WAYNE E.
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Wiper Motor
Great job for the repair of the wipers!

Thanks,

JD
JANE D.
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great Place
My husband has been coming to Jim at Cedar Hills for a very long time. We live at the beach but only want Jim to work on our car. Rebecca in the office is great. Best and only place to take your car.

CB
CAROL B.
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Jim & Rebecca
Excellent service, honesty

LB
Laderricka B.
Florida
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Laderricka said they were polite and caring, and her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ES
Eva S.
Florida
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Eva said her experience was perfect.
This review was collected via phone interview by Customer Research Inc.

TF
Thomas F.
Florida
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Thomas said so far everything has gone well.
This review was collected via phone interview by Customer Research Inc.

EM
Eddie M.
Florida
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Eddie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

WF
Walt F.
Jacksonville, FL
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Spoke with Jean. She said the staff was courteous and seemed to know what needed to be done. They were prompt fixing her vehicle in a timely manner and everything was clean.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Florida
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mike said the business got the service done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AW
Arnold W.
Jacksonville, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Arnold said the business does good work. They are always on time and trustworthy. He appreciates the work they do.
This review was collected via phone interview by Customer Research Inc.

RN
Rusty N.
Florida
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Rusty said he has used them for years and they have done all the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 538 in total