Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

563 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TD
Theo D.
Florida
Chevrolet Suburban
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2017 Category: Service
Theo said the staff did not provided quality work and he was not happy with their service.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.


DE
Dan E.
Florida
Chevrolet S10 Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2015 Category: Service
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire & Auto Care responded on 04/09/2015

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.


JH
JUNE H.
Jacksonville, FL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014
Friendly and honest Great service.
I always get straight honest answers and they keep my vehicles running smoothly.
I wouldn't go anywhere else.

MA
MONICA A.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
The Best!!
Always great, prompt, professional service. Very trustworthy and honest business!! Jim and Rebecca are the best!!

LN
LEE N.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Tried and Tested
Any customer can be assured that when they arrive for any repairs or routine maintenance for their vehicles they will be taken care of with efficient and professional mechanics. The service they provide is guaranteed to be the best and that Cedar Hills Tire stands behind their work. I am confident you will find them to be your mechanics for your future needs.

GV
GRACE V.
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
A big difference
When I took my car in, I really needed a tune-up. I wasn’t sure if I would make it there. Riding back was smooth riding & what a big difference! Thanks for taking such good care of my car & for your excellent work.

GN
GROVER N.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Grover
Excellent service

MH
MIKE H.
Florida
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Service
As always, the work is completed in a professional and timely manner.

MC
MICHAEL C.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Awesome.
Awesome service as always!

MD
MIKE D.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Fixed everything asked timely
Fixed everything fine and timely

BS
BETTYE S.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Service and friendliness
Service is great. Friendly people are important.

SB
STEVE B.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
They always go above and beyond
My wife co-worker recommenced Jim and his wife years ago. We have used them for years the best service in town. They don’t recommend extras you don’t need. Always very efficient. We have recommended them to our friends, and they have recommended to their friends. So hard these days to find good service but with Cedat Hill Tires you won’t be disappointed.

JN
JIM N.
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great people!
Been using them for almost 10 years.When I take a vehicle in for tires, repair or oil change I know the work will be done right and at a fair price. Never had to bring anything back. You can trust what they say. Won’t use anyone else. Great people!

KA
KEVIN A.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great service quick and a good price
Great service quick and a good price

WE
WAYNE E.
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Wayer pump
Great job
Thanks

LR
LARRY R.
Jacksonville, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Service
Courteous staff they are always friendly snd have surviced and repaired all of our families vehicles for many years

SA
SUE A.
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
So helpful
Helped me so much!

SS
SAM S.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Excellent and honest service
They are very honest people , If something you car doesn't need to be serviced for they tell you .

LR
LUKE R.
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Friendly and Reliable
Wouldn't go anywhere else.

VW
Vance W.
Florida
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Vance said they were quick. The price was good and they were honest.
This review was collected via phone interview by Customer Research Inc.

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