Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

493 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TD
Theo D.
Florida
Chevrolet Suburban
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2017 Category: Service
Theo said the staff did not provided quality work and he was not happy with their service.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire And Auto Inc

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.


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Dan E.
Florida
Chevrolet S10 Pickup
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2015 Category: Service
Dan said that he had asked for an estimate before any work was done on his vehicle, he said that he was told that his compressor was bad. When he picked up his vehicle he was told that they put Freon in the compressor and told him that the compressor was weak and gave him a bill for $46.01. They told him that to replace the compressor it would be $2,100 but he went to another business that used GM parts and he was charged $700. He would not recommend this business for any air conditioner work.
This review was collected via phone interview by Customer Research Inc.
Rebecca S. from Cedar Hills Tire And Auto Inc

Customer was called with an estimate.  At that time he was asked if he wanted to leave the freon in the system, to which he agreed.  Thus the $46.01.  As to the estimate of $2100.00 vs $700.00:  a partial repair always costs less.


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JUNE H.
Jacksonville, FL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014
Friendly and honest Great service.
I always get straight honest answers and they keep my vehicles running smoothly.
I wouldn't go anywhere else.

VA
Vonda A.
Florida
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Vonda said they do good work.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Florida
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dave said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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Amy B.
Florida
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Amy said that the staff was great. They are very personable, very family oriented and they do a great job for a great price.
This review was collected via phone interview by Customer Research Inc.

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RONDAL H.
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Out standing service
These folks have helped me out on several occasions lately and I would highly recommend their services to anyone. Yes I will continue to use their skills and friendly service in the up keep of both of our vehicles.

CM
Christine M.
Florida
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Christine said she is very pleased with the business's service. She said her vehicle runs great and they did a great job.
This review was collected via phone interview by Customer Research Inc.

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Paul D.
Florida
Toyota Prius v
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Paul said he received excellent service and everyone was very courteous.
This review was collected via phone interview by Customer Research Inc.

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Tiffanie P.
Florida
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Tiffanie said she and her family all use this business and think it is great.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Florida
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Todd said the facility provided quick service, and did the job right. He was pleased they offered a payment plan option.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Florida
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Scott said the employees were nice. They provided fair service.
This review was collected via phone interview by Customer Research Inc.

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Eddie M.
Florida
Mercury Cougar
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Eddie said getting his vehicle serviced was an easy experience. The staff was able to explain services well and were patient when dealing with special accommodations.
This review was collected via phone interview by Customer Research Inc.

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Elijah J.
Florida
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Elijah said the staff provided excellent customer service. He stated he felt like family there.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Jacksonville, FL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Frank said he is happy with the service they provide. He said they are quick and everything is done well.
This review was collected via phone interview by Customer Research Inc.

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Katy O.
Florida
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Katy said she dropped off her vehicle and the next day she got a text from the staff to tell her it was ready to pick up. The staff were very friendly. She would go back because of the wonderful customer service they provided.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Florida
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jim said they always do a good job and he suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

PG
Pat G.
Florida
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Pat said the service was good.
This review was collected via phone interview by Customer Research Inc.

AJ
ANN J.
Jacksonville, FL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Service on my Hyndai Elantra Monday, April 9, 2018
I consider Cedar Hills Tire and Auto my security blanket. I always know they are there when I need them and they will do the very best job for me. They are efficient, courteous, and trustworthy. I would not consider taking my car to anyone else. I know my car is in good hands. Becky and Jim run an exceptional business. Bless them.

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David V.
Florida
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Spoke with Scotty. She said she's always had great service and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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