Seery-Us Automotive Service, LLC

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

344 Reviews

100% Would Recommend
Latest Review 3 months ago

Reviews


DM
Derek M.
Port Crane, NY
Toyota Tacoma
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/15/2015 Category: Service
Derek said he was not happy with the price he paid for an oil change. He later found another business willing to do an oil change for $20 less than what he paid there. He does not know if high mileage oil was put into his vehicle and was not asked what kind of oil he wanted.
This review was collected via phone interview by Customer Research Inc.
Scott S., Owner from Seery-Us Automotive Service, LLC responded on 07/16/2015

I spoke with Mr.Matilka and questioned his first visit with us. I apologized for the negative experience and explained we use a premium True 50/50 blend of the best synthetic oil, high quality oil filters, 34 point inspection, inspect & clean the air filter & box if replacement is not needed, set tire pressures and up to a gallon of washer fluid. All hinges & latches and pivot points lubricated. Our oil change is much more than draining oil and slapping a cheap filter on the vehicle for 19.99 not to mention the "recycled" Green Oil changes the chain stores use. I explained to him all of this for $9.75  and I charge cost on my filters and oil. Try to buy any oil let alone a premium synthetic oil for only $3.90 a quart. 
Mr.Matilda apologized for the post and admitted to having a really bad day.  He stated he really appriciated the follow up phone call from us to straighten out the misunderstanding and will definitely be returning in the future for service. 


DP
Dawn P.
Endicott, NY
Volkswagen Jetta
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/18/2016 Category: Service
Dawn said the business is good, and she was very impressed. They were very polite and respectful. They were not pushy.
This review was collected via phone interview by Customer Research Inc.

DF
Dave F.
Port Crane, NY
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/24/2014 Category: Service
Spoke with Joanne. She said she trusts the business and the work has a warranty. She was given a quote of $1,000 but she has already paid $200 and has to pay another $800.
This review was collected via phone interview by Customer Research Inc.

A
Ken A.
Binghamton, NY
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Ken said he was happy with the service. There was only a small issue with the appointment time.
This review was collected via phone interview by Customer Research Inc.

JH
JEAN H.
Castle Creek, NY
Saturn Ion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018
Problem solved professionally
Satisfied

MK
Mike K.
Port Crane, NY
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018 Category: Service
Mike said he liked the staff and the good work they did.
This review was collected via phone interview by Customer Research Inc.

DW
DIANE W.
Vestal, NY
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018
Great service
Great service. Sometimes forget to call when done.

SL
SCOTT and JOY L.
Johnson City, NY
GMC Acadia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2018
Oil change
They were fast and done a good job

DD
DAVE D.
Binghamton, NY
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2017
Good Service
Matt and Scott provide good service and do what they say they are going to do. I appreciate the good work and not having to take cars back a second time.

RB
Ray B.
Ithaca, NY
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Ray said the facility is an excellent service provider. They are very trustworthy and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

CP
Catherine P.
Norwich, NY
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Catherine said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kayklin B.
Richford, NY
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Spoke with Tony. He said the price was a little higher than he expected.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Port Crane, NY
Ram Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Jason said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Binghamton, NY
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Spoke with John. He said he would recommend this business. He would like to thank them for the quick, excellent service.
This review was collected via phone interview by Customer Research Inc.

SL
Shane L.
New York
Dodge Challenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Shane said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

RS
RICH S.
Port Crane, NY
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017
regularly scheduled oil change.
Customer service was great and the work was completed timely.

CM
Charles M.
Binghamton, NY
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Charles said the service was fine.
This review was collected via phone interview by Customer Research Inc.

RP
RICK P.
Binghamton, NY
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017
They always try to be up front with you. Never try to hide anything.People you can trust.
very good.

MG
MICHAEL G.
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017
Very professional and reasonable
People were professional, went above and beyond to solve my problems, very courteous, knowledgeable, and for what was done (major work) priced very fairly. They have a new customer.

RS
RICH S.
Port Crane, NY
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017
Quality repairs at a fair price
My vehicle problem was diagnosed quickly. I was given a fair estimate and the repair was done quickly.

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