Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

174 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 year ago

Reviews


CM
Caralane M.
Lawrence, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015
Very timely positive Response
I appreciate the fact that En-tire responded to my concern so quickly. It is a relief to know that I can continue to trust the work. I have always been treated with respect, and with the response I had today I feel I will continue to be respected. I would definitely recommend using En-Tire for any car service. Thank you!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/12/2015
I really trusted and now I am Disappointed
I have trusted En-Tire for a long time, and felt that didn't recommend things that weren't needed. I guess I took forgranted that when any work was done on our vehicles that the basic things like tire rotation would also be done if needed. On this vehicle all 4 tires were from you, therefore our understanding was that the tire rotation was free. We were told on Wednesday that the front 2 need replacing, the tread is worn. If the tires had been looked at and rotated this wouldn't be the case. I'm not sure what your policy really is on tire rotation, and I guess I really need to understand it so that we don't have the same thing happen again. I would really like to continue using your business, I need to have a trustworthy car center. I would appreciate a reply so that I can better understand what happened.
Dave E. from En-Tire Car Care Center responded on 06/12/2015

Caralane,  It was a pleasure speaking with you today.  As people usually find, customer service concerns are usually communication problems.  Thank you for allowing me to work with you to resolve this weeks concern and address our system for you to avoid errors in the future.

Neil Wakefield

Dave E. from En-Tire Car Care Center responded on 06/12/2015

Thank You

Neil


NT
Nissan T.
Lawrence, KS
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018
Great choice!
These guys are so great to work with. We needed all new tires and not only were they the best price in town, but they were fast and very courteous. There are a lot of choices but we were glad we went with them and very pleased with the service. Highly recommended them!

CJ
Carrie J.
Eudora, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Always Excellent Service!!
Today was my 4th visit the Entire Car Care Center in Lawrence Ks. All 4 times my visit has been great! Excellent customer service and quick turn around time! As a busy mom I appreciate getting an appointment and being out in a timely manner! Reasonable pricing is a plus too!

SD
Scott D.
Lawrence, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Trustworthy! Honest!
I brought my car in for new tires and an oil change. ( I had blown a tire on K-10 early morning dangerous!) I took my car to another tire shop for estimates and was told I needed all new tires due to age. (Tires were a year old) Entire not only inspected my tires on spot they saved me hundreds that day by being honest on tread wear and condition of the rest of my tires. All that was needed was a new tire to replace my blown one. Trustworthy, on my next trip for my daughters car that was over heating( just a hose pin hole leak minimum charge to fix. I highly recommend them and very much appreciate them. They were honest each time! Thanks Entire!!!! Definitely my new car guys!!!!!

BH
Benjamin And Stephanie H.
Lawrence, KS
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Service
Stephanie said this business is quick and has good service.
This review was collected via phone interview by Customer Research Inc.

WK
Wayne K.
Berryton, KS
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015 Category: Service
Wayne said the business did not take long. He got there right on time for his appointment and they were ready for him when he got there.
This review was collected via phone interview by Customer Research Inc.

NH
Nicholas H.
Lawrence, KS
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Nicholas said this business gave him a good price and had his vehicle in and out.
This review was collected via phone interview by Customer Research Inc.

RT
Ruth T.
Baldwin City, KS
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015
Tires
Fantastic service!!

AF
Andy F.
Lawrence, KS
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2015
Great service
Great service.

TD
Tim D.
Lawrence, KS
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015
Extra Special Customer Service
What do you think happens when you have an obvious problem with your vehicle while your doing your Christmas shopping late on a Saturday. Well I drove to En-Tire just 30 minutes before closing and they looked at my vehicle and said " its not drive-able, we can order the part and have ready for you Monday Morning and it will cost XXX amount". I say great and started to call someone for a ride, they offered to drive me home. The end of this story was my car was ready by 9:00 A.M. and when they called they asked if I needed a ride, everything could as promised and then some. Can't get any better than that! :-)

DL
David L.
Lawrence, KS
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015
Great service!
Great service from a very helpful staff. Provided me with warnings about potential future problems.

JH
James H.
Lawrence, KS
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2015
oil change rotation
friendly prompt reasonable rates hasell free

JS
James S.
Baldwin City, KS
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015
Very friendly and fast
Great people

KH
Kyle H.
Tonganoxie, KS
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Kyle said the business was good and quick. They were polite, professional and pleasant to work with. Everything worked out well and he will be going back to them.
This review was collected via phone interview by Customer Research Inc.

ML
Mary L.
Lawrence, KS
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Mary said the employees at this business were always present and they were very quick.
This review was collected via phone interview by Customer Research Inc.

JD
Jan And Ernest D.
Lawrence, KS
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Jan said this business was great. She has already recommended them to her son and her daughter in law.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Eudora, KS
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Steve said he was satisfied with the service provided by this business. They were very pleasant, hardworking, and they cleaned his vehicle for him.
This review was collected via phone interview by Customer Research Inc.

SN
Shawn N.
Lawrence, KS
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015
great customer service
thanks for great service!

JJ
Jessica J.
Lawrence, KS
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2015
Great place!
I love En-Tire and have been going to them since I moved to Lawrence 10 years ago. They always treat me with respect and explain what they've done or what needs to be done. I never feel pressured to do something just so they can make a buck. The prices are very reasonable and they're quick and convenient. Great place!

BJ
Brandon J.
Lawrence, KS
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2015
Great service
The staff did a wonderfull job addressing my problem than explaining it to me in a way I could understand it. Love taking my vehicle in there and will continue to do so.

Displaying Review 1 - 20 of 174 in total