Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1287 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
Latest Review about 10 hours ago

Reviews


SK
Sam K.
Carlsbad, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Spoke with Sam's mom. She said the business was great. She also wanted to add that it overall was a great experience.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/16/2019

Thanks Sam!

Tom Morrell
Service Manager
760-436-3337

AM
Andy M.
Cardiff By The Sea, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Andy said the employees were friendly. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/16/2019

Thanks Andy, we appreciate you business

Tom Morrell
Service Manager
760-436-3337

SF
Steven F.
Solana Beach, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Foxy,my 1990 Volvo
My 1990 Volvo named Foxy needed some attention before I drove her up to San Francisco.Justin was informative,honest,attentive and accommodating.Ive brought other cars in to Fergusens over the years and they've always done a great job.Thanks Guys!
Tom M., Service Manager from Furgerson's Garage responded on 07/16/2019

Thanks Steven! we consider it an honor to work on Foxy

Tom Morrell
Service Manager
760-436-3337

DF
Dolores F.
Solana Beach, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Dolores said the service was good and on time. The employees were very good, did what they said at the price they said, were polite and very good to her. She's been very satisfied with this business over a number of years.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/16/2019

Thank You so very much Delores! We really appreciate your loyalty and patronage.

Tom Morrell
Service Manager
760-436-3337

MS
Maureen S.
Rancho Santa Fe, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Maureen s
Efficient polite service. Reasonably priced
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thanks Maureen!

Tom Morrell
Service Manager
760-436-3337

BD
Bradley L. D.
Encinitas, CA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Always great customer service!
Thanks Tom and Rich for fixing my wife’s Mercedes!
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thanks Brad!

Tom Morrell
Service Manager
760-436-3337

GG
Gabriel J. G.
Solana Beach, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
My appointment at Furgersons
Easy to get an appointment. I was in and out in no time at all.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

It was our pleasure Gabriel!

Tom Morrell
Service Manager
760-436-3337

BB
Betse B.
Oceanside, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
great service
Great service I trust them with my car and have for the life of my car.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you Betse!

Tom Morrell
Service Manager
760-436-3337

TS
Tiffany S.
Cardiff By The Sea, CA
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Love my mechanics!
These guys are just awesome. Every single person at Furgerson‘s garage is friendly, professional and has excellent follow-through. Everyone hate spending money on car repair but it hurts a lot less when you feel like you’re being treated fairly and your business is appreciated!
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thanks Tiffany, We appreciate your loyalty and kind words, we are glad to have you as a customer!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Honda Accord Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Thank you!
Tom is such pleasure to work with...always professional, knowledgeable and friendly!
Thank you.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you very much!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Carlsbad, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Always friendly and happy to help
Love Ferguson’s Garage, we have been going there for years. They are always happy to help whether the problem is big or small. They also are always happy to answer questions and give advice.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you, we appreciate your business.

Tom Morrell
Service Manager
760-436-3337

JF
John F.
Solana Beach, CA
Lexus LS 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Excellent
Very professional, very well organized, clean and friendly
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you so very much John!

Tom Morrell
Service Manager
760-436-3337

DM
Doug M.
Carlsbad, CA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Courteous, fixed the problem, honest, no attempt at up selling
This was the first time I used this facility based on another 18 year regular customer. They explained the options and discussed the pros and cons. No funny business, no up selling, or adding more work. Just a genuine feeling of honesty and that they cared.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you so much Doug! We are very happy you found us and we were able to help you with your car needs.

Tom Morrell
Service Manager
760-436-3337

DG
Dan G.
Del Mar, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Service
Everything
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you so much Dan!

Tom Morrell
Service Manager
760-436-3337

JW
Julia W.
San Diego, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Julia said the staff are very personable and she's very happy with them. Justin helped them and he's a wonderful man, the mechanic there is wonderful as well. They're terrific, capable, and very polite.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Julia, it is always a pleasure to see you and we are glad to be of service.

Tom Morrell
Service Manager
760-436-3337

DP
David P.
Encinitas, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
David said the staff was really nice.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thanks David!

Tom Morrell
Service Manager
760-436-3337

RR
Ray R.
Encinitas, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Ray said he was happy with the service the business provided. The staff was honest.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thanks Ray, we are glad you came in!

Tom Morrell
Service Manager
760-436-3337

GG
Gabriel J. G.
Solana Beach, CA
Hyundai XG350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Went in for a smog check.
Evan reviewed my account and got my project started quickly. I was amazed a fast I was in and out to go home.
Tom M., Service Manager from Furgerson's Garage responded on 07/05/2019

Thank you Gabriel, we appreciate your business and the good review.

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
First visit
Since the service at the Hyundai Genesis dealers in the county stinks, we decided to try these folks. Courteous; easy-to-make, convenient appointment; routine service completed in very reasonable time. We shall return.
Tom M., Service Manager from Furgerson's Garage responded on 06/26/2019

Thanks so much, we appreciate your patronage

Tom Morrell
Service Manager
760-436-3337

KB
Ken B.
Del Mar, CA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Nice smog repair work on my older car
The folks at Furgerson’s did a great job on my 1982 Land Cruiser, adjusting the idle, carburetor, etc so that it could pass CA smog tests. They did the job in a timely manner, and were friendly and professional.
I would recommend Furgerson’s to my friends.
Tom M., Service Manager from Furgerson's Garage responded on 06/19/2019

Thank you Ken! Glad to help

Tom Morrell
Service Manager
760-436-3337