Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1288 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
Latest Review about 12 hours ago

Reviews


MT
Mark T.
Oceanside, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Friendly and knowledgeable
The employees are friendly and knowledgeable, also very informative. I will always take my car to Ferguson’s, always trustworthy.

JM
Julia M.
Encinitas, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
I trust Furgerson's.
I have been coming to Furgerson's for years and I trust them to keep my vehicles running efficiently without adding unnecessary costs to my bill.
Brad and C., President/Owner from Furgerson's Garage responded on 09/17/2019

Thank you for the great review and continued loyalty. We really appreciate your business.

Bradley L. Dow II
President/Owner
(760) 436-3337

Verified Customer
Carlsbad, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Solves the problem and has me back on the road fast every time
Each time I came here my car wouldn't start and I couldn't figure out what happened, both times I've come they found out the problem quickly and solved it for a reasonable price. More than satisfied on each visit.
Brad and C., President/Owner from Furgerson's Garage responded on 09/17/2019

Thank you! We're so happy you are pleased with our service.

Bradley L. Dow II
President/Owner
(760) 436-3337

DS
Donna S.
Encinitas, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
The people
I always go here for my smog check. Everyone is so nice. They never push additional services and today topped off my coolant for free. Thinking about switching my current maintenance provider for Furgerson's.

BUT mechanics vape -- heads in clouds of vapor -- which fills the service office and garage area. Would rather not breathe or smell.
Brad and C., President/Owner from Furgerson's Garage responded on 09/09/2019

Thank you for the feedback. This is something we will be addressing.

Bradley L. Dow II
President/Owner
(760) 436-3337

KZ
Kim Z.
Encinitas, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Kim said the service was good.
This review was collected via phone interview by Customer Research Inc.
Brad and C., President/Owner from Furgerson's Garage responded on 09/09/2019

Thank you!

Bradley L. Dow II
President/Owner
(760) 436-3337

WW
Walter W.
Encinitas, CA
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Great service
Great service, staff and workers. Prompt courteous service.
Brad and C., President/Owner from Furgerson's Garage responded on 09/09/2019

Thank you for the positive feedback, we appreciate it!

Bradley L. Dow II
President/Owner
(760) 436-3337

KB
Kathy B.
Encinitas, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Kathy barry
Great employees and knowledgeable ! I wouldn’t go anywhere else!
Tom M., Service Manager from Furgerson's Garage responded on 09/05/2019

Thank you Kathy! we appreciate your business

Tom Morrell
Service Manager
760-436-3337

MM
Matt M.
Encinitas, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Excellent Service as Usual
Took care of me at the very last minute without an appointment. I go to Furgerson’s because they are also polite and professional, but most importantly I trust they do quality, honest work.

JM
Jay M.
Cardiff By The Sea, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Great service
Prices are good and they keep me informed during the whole process.

CB
Cynthia B.
Encinitas, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Cythia said that everyone is professional and nice. She likes them and will definitely be back.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/28/2019

Thanks very much for your kind review Cynthia!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Escondido, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Good, straightforward service.
Justin took good care of me coming in. Everything about the service was clearly explained.

BS
Bart S.
Encinitas, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019
Regular Service
Once again excellent service!
Tom M., Service Manager from Furgerson's Garage responded on 08/19/2019

Thank you Bart, we appreciate your business

Tom Morrell
Service Manager
760-436-3337

TC
Tom C.
Cardiff By The Sea, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Great service! 150K service in a one day turnaround.
I really like the real time e-linked inspection report. I could review what was found with the issues I knew about. An in depth knowledge report.
Keep up the good work!
Tom M., Service Manager from Furgerson's Garage responded on 08/19/2019

As always, thank you Tom

Tom Morrell
Service Manager
760-436-3337

JP
Janine P.
Carlsbad, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Great service
Furgeson's garage always gives great service.
Tom M., Service Manager from Furgerson's Garage responded on 08/19/2019

Thank you Janine, we appreciate your business!

Tom Morrell
Service Manager
760-436-3337

DB
Damon B.
Del Mar, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Great service, great people!
Great service, great people!
Tom M., Service Manager from Furgerson's Garage responded on 08/15/2019

Thanks Damon!

Tom Morrell
Service Manager
760-436-3337

JF
Jon F.
Cardiff By The Sea, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Jon said that the business did what he asked and did it quickly.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/19/2019

Thanks Jon!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Carlsbad, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Great customer service
The team at fergursons was awesome. Very professional and easy to get in and get my repairs done quickly.
Tom M., Service Manager from Furgerson's Garage responded on 08/15/2019

Thank you for the great review!

Tom Morrell
Service Manager
760-436-3337

EM
Eric M.
Carlsbad, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Eric said the staff gave exceptional service and they met his expectation.
This review was collected via phone interview by Customer Research Inc.
Brad and C., President/Owner from Furgerson's Garage responded on 08/13/2019

Thanks for the 5-Star review!

Bradley L. Dow II
President/Owner
(760) 436-3337

ST
Shawn T.
Carlsbad, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Great Service, Fast
The shop got my car in, figured out the problem quickly, and got the repair done without wasting time. Justin explained everything well and was helpful throughout. Highly recommend.
Brad and C., President/Owner from Furgerson's Garage responded on 08/13/2019

Thank you!! We really appreciate your business : )

Bradley L. Dow II
President/Owner
(760) 436-3337

BO
Bill O.
Encinitas, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019
Great personal service
Tom goes beyond most service managers in trying to find economical solutions to problems and in describing the work to be done and summarizing afterwards.

Always a warm feeling at Furguson's
Tom M., Service Manager from Furgerson's Garage responded on 08/05/2019

Thank you Bill, I really appreciate your feedback and kind words.

Tom Morrell
Service Manager
760-436-3337