Star Smog Pros Auto Repair

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

154 Reviews

100% Would Recommend
Latest Review over 3 years ago

Reviews


DL
Debra L.
Moreno Valley, CA
Honda CR-V
Verified Customer
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01/08/2015
very friendly
My car needed to get smogged. I called first for a price. When I got there I mentioned that I had called about 2 hrs earlier and how long it would take. I was there for about 10 mins. no joke! got right in the gentleman at the counter was very friendly and so easy to talk to. They checked my brakes and also mentioned that I may have a leak under my radiator. Both items I was aware of. As far as I was concerned they didn't need to say anything at all, but they were concerned and told me not to wait too long to get that taken care of. I said Thank you and will take it to where I had the previous work done, where it would be covered. He also gave me a written quote on the brakes... Thank you Start Smog, I will be back!
Juan P. from Star Smog Pros Auto Repair responded on 01/08/2015

Thank you Debra for the awesome review!!
We at Star Smog Pros Auto not only smog your vehicle but do our best to make sure you are safe and ready for the road!
We look foward to having you as a valued customer for many years to come


CM
Carol M.
Yucaipa, CA
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Carol said the business was really good but there was a small wait time. The prices were good and the employees were very nice.
This review was collected via phone interview by Customer Research Inc.

JK
Julie K.
Loma Linda, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
Fast service
First time there and ill definitely go back! Jim H. was incredibly sweet and the service took only ten minutes! I was in and out during my lunch break from work it was great.
Juan P. from Star Smog Pros Auto Repair responded on 01/08/2015

Thank you so much Julie for the Awesome review!
We look Foward to having you as a Valued Customer for years to come!


DH
David H.
Mentone, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2015
Friendly honest people
I was given a quote for my repairs and during the repairs I was told I needed additional work done. When I went to pay I was expecting higher amount than the original quote but it was $20 less than the original quote. When I asked about it I was told to have a good New Years. I later had to come back because I needed help with another issue. My emergency brake needed to be adjusted. I was quoted $15 to do the adjustment at the end of the adjustment they gave it to me for free and told me have a great day. It is very hard to find a mechanic that you can trust. Stars Smog Pros Auto Repair is that trusted mechanic. Thank you for everything!

DS
Daniel S.
Loma Linda, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Fast, too the point!
Everything went well. Nice people, fast service!

RW
Reynaldo W.
Redlands, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Fast and friendly
Stopped without appointment, and got smog cert in less than 30 mins.Staff very friendly.

JB
Jere B.
Calimesa, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Jere said this business did a really good job and he enjoyed the service. All the work they did was done very promptly, the wait time was reasonable and he was given an accurate assessment. He had to go back a second time and they told him about this possibility. Their estimate was exactly right. There were no extra charges and their service is top notch.
This review was collected via phone interview by Customer Research Inc.

CA
Camille A.
Mentone, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014
Great Service!
Fast in and out. Great customer service!

RL
Robert L.
California
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Robert said the business has quality vehicle care.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
San Bernardino, CA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
John said they have good customer service and was informative. He is very pleased and happy with this business.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Fontana, CA
Hyundai Elantra
Verified Customer
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12/20/2014 Category: Service
Michael said it was his first time at this business and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2014
Smog Test
Very professional and friendly Staff. quick and efficent service. Fair Price.

RC
Roger C.
Redlands, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2014
friendly
all employees were friendly, helpful and I will go back again in the future

DM
David M.
Riverside, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014
This Place Rocks !
From our phone call to see hours on Saturday to the smog check.... Doesn't get any better or easier.... Great Place to go to .... One of the 1st business that gave me a quote on the phone and it was the final price.... GREAT PLACE TO SMOG YOUR CAR....
Juan P. from Star Smog Pros Auto Repair responded on 12/17/2014

Thank you David so much for your awesome review!!
We appreciate your business and look forward serving all your vehicles for years to come


TL
Ted L.
Blue Jay, CA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014
Great FAST Service!
Brought our SUV in for a smog test without an appointment got done in less than 10 min utes! Wow! Very friendly service too! Definitely will be returning in the future.
Juan P. from Star Smog Pros Auto Repair responded on 12/17/2014

Thank you Ted for the awesome Review! We always pride ourselves in speedy service and customer satisfaction
We appreciate your business and look forward serving all your vehicles for years to come


VR
Victor R.
Mentone, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Victor said they were very efficient and they had great customer service.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Moreno Valley, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014
the service.
Good service and good people you can trust.

MG
Maritza G.
Redlands, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014 Category: Service
Maritza said this business was very efficient and friendly.
This review was collected via phone interview by Customer Research Inc.

TT
Todd T.
Redlands, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014 Category: Service
Todd said the business waited 25 minutes after closing time to service his vehicle. His vehicle and paperwork were completed within 15 minutes. The manager has excellent customer service and he will be a returning customer.
This review was collected via phone interview by Customer Research Inc.

DP
Donna P.
Loma Linda, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014 Category: Service
Donna said she has been with this business for a while and she always has liked it there.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 154 in total