Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

459 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


JF
JERRY F.
Saint Johns, MI
Buick Rendezvous
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/29/2018
3 stars.. Could do better
Gary's has done numerous repairs on my vehicles. I think they are honest and do good work.. But I never get my old parts as I request and they are very very expensive.. The last time I did business with them the price kept going up and for reasons I won't get I to but it should not have cost me money for an error on there part.. Either way yes Gary's is one of the better auto service shops you can go to in the st johns area.

KH
Kyle H.
Michigan
Saturn Aura
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2017 Category: Service
Kyle said everything went well during his visit to this business. They did a great job and their prices were fair. His vehicle is still dragging even though they were supposed to have fixed his brake system. He will have to take his vehicle back because there is something else going on that they didn't notice. The situation is not entirely their fault though because his vehicle is a unique case.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Saint Johns, MI
GMC Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/04/2017 Category: Service
Robert said the vehicle would not start the next day and he is not sure what is going on.
This review was collected via phone interview by Customer Research Inc.

AP
Amy P.
Ovid, MI
Volkswagen Jetta
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2017 Category: Service
Amy said this business told her she needed all 4 wheels done on her vehicle when she didn't.
This review was collected via phone interview by Customer Research Inc.

LF
Leslie F.
Saint Johns, MI
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Leslie said after driving her vehicle for a day, her check engine light came back on. The diagnosis was the same issue as before.
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Saint Johns, MI
Chevrolet TrailBlazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Spoke with Vanessa. She said she had the vehicle back for less than 12 hours before it started acting up again.
This review was collected via phone interview by Customer Research Inc.

MS
Missy S.
Michigan
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Missy said they are very good about calling and to give her a quote. She respects them because they do not try to pull the wool over her eyes. She believes they honor their customers. However, the steering wheel is shaking really badly so she will bring it back.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Saint Johns, MI
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Spoke with Brian. He said the service was great. However, he was told the vehicle would be finished at an earlier time, and when they went to pick it up, it still wasn't finished. It was due to a staff illness. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

ZT
Zane T.
Michigan
Chevrolet TrailBlazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Zane said the staff did a good job, but they were a little pricey.
This review was collected via phone interview by Customer Research Inc.

PG
Pete G.
Saint Johns, MI
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Pete said the staff is honest and he always receives great service.
This review was collected via phone interview by Customer Research Inc.

KS
Katrina S.
Michigan
Chrysler 200
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Katrina said the mechanic was very helpful and knowledgeable. She really appreciates how honest he was about when she needed to get repairs done and when to purchase a new vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
AL G.
Saint Johns, MI
Chevrolet Cavalier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2017
dependable
Dependable

FG
FRANK G.
Ovid, MI
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017
Very trustworthy
Have used their services for a long time. Have found them to be honest and trustworthy and highly recommend them.

KF
Kyle F.
Saint Johns, MI
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2017 Category: Service
Spoke with Dana. She said they were very happy with the work.
This review was collected via phone interview by Customer Research Inc.

FC
Fritz C.
Michigan
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2017 Category: Service
Fritz said he is happy with this facility and he has been going to them for years. He likes them. They found a bunch of other little problems with his vehicle and took care of them for $300.
This review was collected via phone interview by Customer Research Inc.

FB
Fred B.
Perrinton, MI
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017 Category: Service
Fred said he had to go to this business twice. They put new brakes on the vehicle but no one checked to see if the calibers were sticking. As a result, the work had to be re-done. They did not charge for labor, but he had to pay for the parts.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Saint Johns, MI
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2017 Category: Service
Joseph said he does what he says in a timely manner. He is considerate and he likes the work and he has had no problems.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Eureka, MI
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
James said the business has been good. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Michigan
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Ron said they did a good job but the cost was a little more than he had expected.
This review was collected via phone interview by Customer Research Inc.

TM
Travis M.
Fowler, MI
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2016 Category: Service
Travis said he would return for service.
This review was collected via phone interview by Customer Research Inc.

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