Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

575 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


JR
Jeovannny R.
Flushing, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2019 Category: Service
Jeovanny said he took his vehicle to get some repairs and something was broken while at the facility. Three days later, there was a lot of oil under the vehicle and he took it to his mechanic and was told that the axle boot was cut. He went back to this business and the lady at the front desk told him they were not responsible. She was very rude and was yelling at him.
This review was collected via phone interview by Customer Research Inc.

PD
Patrick D.
Cambria Heights, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
Patrick said the parts manager at the business was very rude to him. He said he went back to the business because he had a transmission problem and his sun roof was also drained. He was told it would cost him $45 to repair. He said the lady who helped him was nice but the parts manager was very rude and would not listen to what he was saying.
This review was collected via phone interview by Customer Research Inc.

JG
JUAN G.
Flushing, NY
Nissan Xterra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/05/2018
Was given incorrect information
I was told incorrect information that caused me to go to another carshop to get my vehicle inspected. Because of this I had to pay more this year to inspect my vehicle
The Great Bear T., Owner from Great Bear Auto Repair responded on 01/06/2018

As per New York State law and inspection regulations - an inspector can not pass the vehicle if your headlight bulb doesn't work and if lights are missing. 


AS
AARON S.
Flushing, NY
Honda Passport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2017
Dishonest auto shop with unqualified mechanic.
Dishonest auto shop with unqualified mechanics.
I took my car which still has 45500 mile, for inspection and they came up with suggestions, costed > $1,550. I agreed. After day or so, They called me to came and pick up your car. I went and picked up my car. As soon as I turned on the car , I noticed my hazardous flasher light , dushboard light,and turn signal lights were not working. The mechanic supposed to fix the rear windshield wiper but instead of fixing he messed up with my car electric and wiring. When I asked them to fix their mistak, they started to give me rediculous reasons. I was disappointed and took my car to another mechanic and paid another $97 to fix those.

AA
ABDULMAJEED A.
Fresh Meadows, NY
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/25/2017
Too much
First, she told me you need a smoke test . I asked how much she said 85 $ . I told her no discount? She said flat rate, when I was going to pay she said 92$ because you are using a visa . I didn't want to waste my time I paid the fee but I will not come back

AL
ANN L.
Forest Hills, NY
Volvo 850
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/27/2017
Disappointed
I've been coming here for years now and always had good experience. Audra always looked out for her customers, especially female customers. At my last two visits I see new people working there and don't see Audra. I'm told she still owns the place. My last visit I needed an inspection and was told I need about $800 worth of repairs, or I won't pass the inspection. I went to a different place and passed the inspection and was told those repairs were not needed. Very disappointed! I felt that I was in one of those places where they tell you that unless you pay big bucks, you're not passing the inspection. Didn't expect that to happen at Audra's shop where I've been coming for years.

XD
XUEJIAN D.
Corona, NY
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/04/2017
So fcking expensive
This is my first time and my last time here. Rear break pads and rotor cost me $364? And that's the cheaper one? Excuse me!

CE
CLEFF E.
Maybrook, NY
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2016
Inspection
They purposely failed inspection because my car have a small crack on the windshield. What a joke. Don't go there for car inspection

NB
NATHIA B.
Long Beach, NY
Honda Fit
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/22/2016
Bamboozled
I felt like I was bamboozled into getting the their highest priced oil change. I found out later that my little 2007 Honda Fit, with only 13,000 miles on it, didn't need that kind of oil that I was bamboozled into. And to think, I told the owner that I came there because I wanted to go to a place I could trust...So much for trust. I was taken advantage of!! I gave them one star because I had to, in order for my review to go through.

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