Joe Jackson Transmissions

Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

50 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review over 2 years ago

Reviews


GB
Glen B.
Texas
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Glen said the problem was due to a defective part from the manufacturer and did not have anything to do with the business at all.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/25/2015 Category: Service
Glen said the vehicle he had serviced at the business broke down today. However, he would still recommend this business to others.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 03/02/2015

GLEN THIS IS RON I APPOLOGIZE FOR THE PROBLEMS ON YOUR TRUCK THE TORQUE CONVERTER CAME APART AND DAMAGED THE PUMP BUT WE REPAIRED IS SOON AS POSSIBLE FOR YOU UNDER WARRANTY AND WE DO APPRECIATE YOUR BUISNESS. THANKS RON

JOE JACKSON TRANSMISSION
Ronnie M. from Joe Jackson Transmissions responded on 03/11/2015

GLEN THANK YOU FOR THE RESCORE WE WILL ALWAYS STRVE TO EARN YOUR BUSINESS AND WE APPRECEATE ALL YOU BRING TO US

JOE JACKSON TRANSMISSION

JM
James M.
Lubbock, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2015 Category: Service
James said this business is excellent. They are great and have fair prices. They do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

TP
Trever P.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015 Category: Service
Trever said this business complained a lot about dealing with the extended warranty company. It seemed like he did not want to do it.
This review was collected via phone interview by Customer Research Inc.

BM
Billy M.
Lubbock, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2015 Category: Service
Billy said the service at this business was the best.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 07/08/2015

JOE JACKSON TRANSMISSION

THANK YOU FOR YOUR BUISNESS WE DO APPRECIATE IT AND IF WE CAN HELP IN THE FUTURE PLEASE CALL ON US AGAIN.

SP
Steven P.
Lubbock, TX
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Steven said this business was $800 under on the estimate he was given. He asked for specific areas to be looked at while they rebuilt his transmission. They told him this was included in the estimate however, when he received the bill, it was $3,500 instead of the $2,700 he was quoted. He said he felt like the business gave him two stories.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 07/08/2015

WE ARE SORRY FOR THE CONFUSION BUT WE GAVE YOU A ESTIMATE ON REPAIRS BUT STILL IT WAS ESTIMATE IT TOKE MORE PARTS TO COMPLETE THE JOB THAN WAS ORIGINALLY QUOTED SO THAT WAS THE REASON FOR EXTRA MONEY BUT WE ALSO GOT YOUR PERMISSION BEFORE WE PROCEDED AND AGAIN WE ARE SORRUY FOR CONFUSION.

JOE JACKSON TRANSMISSION

GS
Gerald S.
Denver City, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2015 Category: Service
Gerald said his experience was fine at this business.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/29/2015

Thank you Gerald for your buisness we do appreceiate it and if we can help in any way let us know

JOE JACKSON TRANSMISSION

KS
Keilan S.
Lubbock, TX
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2015 Category: Service
Spoke with Katelynn. She said this business did not call her to inform her the vehicle was ready. If she did not call, she would not have been able to pick it up before they closed for the weekend.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 03/02/2015

KEILAN THIS IS Ron im sorry we did not call you about your car sometimes we just forget we are human but i do appreciate the good reveiw and i hope that we done a good job on your vehicle. thanks Ron 

JOE JACKSON TRANSMISSION

WB
William B.
Lovington, NM
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2014 Category: Service
William said they treated him right and the service was good.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 01/12/2015

THANKS FOR YOUR COMMENTS WE DO APPRECEIATE YOUR BUSINESS AND WE ARE HERE IF YOU NEED ANY OTHER SERVICES

JOE JACKSON TRANSMISSION

GD
Genesis D.
Lubbock, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016
Most Honest Business I've Seen
Being a college student away from home, they took complete care of my car! They never tried to take advantage of me and my lack of knowledge of cars. They worked on my brakes and transmission and had it done when they said they would. I will refer my friends to them from now on. By far the best family owned business and the nicest people!

LH
Lindsey H.
Dumas, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Lindsey said the business did what he asked them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

FC
Felix C.
SLATON, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Service
Felix said this business is the best.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Texas
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Spoke with Ron. He said he has been dealing with them for many years.
This review was collected via phone interview by Customer Research Inc.

AD
Allen D.
Slaton, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015 Category: Service
Allen said he was with this business for many years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RW
Reed W.
POST, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Reed said this business was very courteous and Ron knows what he is talking about. He tried to keep the cost affordable for him.
This review was collected via phone interview by Customer Research Inc.

JF
Johnathen F.
Ropesville, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Johnathen said the service provided was good. The staff is always good to him and he has never had an issue.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Lubbock, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015 Category: Service
Scott said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Lubbock, TX
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Roger said he has no complaints about the service this business provides.
This review was collected via phone interview by Customer Research Inc.

RA
RANDY A.
Lubbock, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015
Quick, honest service every time.
I would highly recommend this company. I have had three transmission replacements by these guys this year and every one of them has been flawless. Randy Andrews, BCC, Inc.

JW
Jerry W.
BROWNFIELD TX, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Spoke with Jerry's wife. She said the employees were helpful and friendly. She enjoyed their customer service.
This review was collected via phone interview by Customer Research Inc.

MZ
Mary Z.
SOUTHPLAINS, TX
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Spoke with Mik. He said he is thankful towards the business and they did an awesome job. They did everything they could as fast as they could.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 50 in total