Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

241 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 2 years ago

Reviews


CG
Constance G.
Georgia
Hummer H3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Constance said the business rebuilt her transmission about 2 months ago and so far she has gone back 3 times. It keeps slipping out of drive. If they are unable to repair the transmission, she will not return. However, at this time she would not recommend them.
This review was collected via phone interview by Customer Research Inc.
Daniel W. from West Georgia Auto responded on 12/24/2016

I'm so sorry for your experience at our facility. I promise to correct your problem with your transmission. For your inconvenience please let me know if there is anything I can do to make this situation better.


WJ
Wayne J.
Georgia
BMW 330Ci
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/14/2016 Category: Service
Wayne said this business had his vehicle for 3 days and the only thing that they did was reset the air pressure censor switch. They could have done that in 5 minutes. He said maybe he needs to go and speak with them because they shouldn't of had his vehicle for that long. He would not recommend this business for reasons already stated.
This review was collected via phone interview by Customer Research Inc.
Daniel W. from West Georgia Auto responded on 05/17/2016

We truly appologize for having your car so long. The shop will be addressing this problem as soon as possible. I would like to offer you a free oil change to make up for this issue.


RG
Renee G.
Georgia
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/30/2015 Category: Service
Renee said the vehicle started to leak and it seems like they did not tighten up some screws.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Carrollton, GA
Mitsubishi Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
James said this business did not fix the problem with his vehicle. They overcharged him for a rigged job and he is not pleased with them. He would not recommend them over the reasons already mentioned.
This review was collected via phone interview by Customer Research Inc.

JK
Jerel K.
Georgia
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Jerel said he had a very good experience using this business.
This review was collected via phone interview by Customer Research Inc.

CJ
Cota J.
Georgia
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Cota said the timely service provided by this business was fair and good.
This review was collected via phone interview by Customer Research Inc.

DS
Danki S.
Georgia
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Danki said Daniel takes really good care of his vehicle. He lets him know what is wrong with the vehicle and when he brings his vehicle in for an oil change he does an inspection. He checks the vehicle very thoroughly. He is really impressed with how they take care of their customers vehicle's. They take care of them as if they were their own. The staff treats their customers like family. They are courteous and he enjoys going there.
This review was collected via phone interview by Customer Research Inc.

SP
Stephanie P.
Georgia
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Stephanie said she likes the business.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Georgia
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Matthew said the service provided by this business was quick and easy.
This review was collected via phone interview by Customer Research Inc.

KL
Karl L.
Georgia
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Karl said this business did good work. They had a great price.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Georgia
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017 Category: Service
John said the service was quick. The business was clean. The manager and customer service were to his liking. They were knowledgeable. Everything was to his satisfaction. The service was finished on time, which he liked.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Georgia
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Ken said the service was quick and they fixed the problem. Danielle did a wonderful job and had great customer service.
This review was collected via phone interview by Customer Research Inc.

JW
Jay W.
Georgia
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017 Category: Service
Jay said this business always takes care of him.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Georgia
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Kathy said they did a great job.
This review was collected via phone interview by Customer Research Inc.

WT
Wayne T.
Georgia
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Wayne said the service and the job performed was professional. He is pleased that they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
Jameka S.
Georgia
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Jameka said it was good service. She appreciates the little extras they provide.
This review was collected via phone interview by Customer Research Inc.

MP
Michelle P.
Georgia
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Michelle said the service provided by this business was nice.
This review was collected via phone interview by Customer Research Inc.

CH
Clyde H.
Georgia
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Clyde said the service was good and he had no issues.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Georgia
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Chris said he likes this business and they do not overcharge him.
This review was collected via phone interview by Customer Research Inc.

CG
Christopher G.
Georgia
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Christopher said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 241 in total