ReScore Reviews™ (2)
One star review deserved, customer dropped off the vehicle and added a complaint about a vibration that we neglected to put on the repair order and it never was addressed. We are sorry for our mistake and will take steps to ensure this doesn't happen again.Tim George
We are very sorry for the trouble we caused Mrs. Sharbaugh, after reaching out to her she was gracious enough to give us a second chance, at which time we were able to correct all of her concerns.Tim George
Kelly, I apologize we did not meet your expectations. Please let us know how we can make this right for you.
Hi Judy, Im glad we were able to speak and get back on the same page. Will be happy to help with the Mercedes in the future!
Mary we are required by NC law to charge for any vehicle that fails inspection, sorry for any confusion and thank you for your patience.
FIxed myself, as it's faster than returning to shop...first time I've had something like this happen with them. Generally find them top-notch.