Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

917 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


SB
Sam B.
Overland Park, KS
Ford F-150
Verified Customer
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05/09/2019 Category: Service
Sam said the business is good and he knows the business owner.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Kansas City, MO
Dodge Pickup
Verified Customer
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05/09/2019 Category: Service
John said the service was excellent. He plans on bringing in his vehicle to have work done on his exhaust soon.
This review was collected via phone interview by Customer Research Inc.

RM
Remata M.
Shawnee, KS
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Remata said she had to take her vehicles back several times but everything is fine now.
This review was collected via phone interview by Customer Research Inc.

AR
Alberto R.
Kansas City, MO
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Alberto said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
MATT P.
Olathe, KS
Chevrolet Tahoe
Verified Customer
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04/08/2019
Thank you
Great job as always taking care of me and my family! Love you guys!

TK
Tina K.
Shawnee, KS
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Spoke with Greg. He said everything was good, they got in in a timely way, they explained everything they were doing so there were no surprises, and it seemed there was a good assessment. He stated it seemed the business's staff was trying to make sure they are safe and doing what they need to do, without over-selling.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Lenexa, KS
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Ryan said this business did a good job. He was in and out quickly. He wished they would have had a shuttle service available. They advertised a shuttle service when he set his appointment up online over the weekend. He didn't know the shuttle service was not available until he showed up for his appointment.
This review was collected via phone interview by Customer Research Inc.
Alan H. from Joco Auto Repair responded on 04/08/2019

Ryan, I apologize for the problem with the shuttle service. I was unaware of the issue. I will look into the siituation and make sure it is corrrected. Thanks for trusting us with your automotive needs.

Sincerely,

Alan


KJ
Kim J.
Overland Park, KS
Mercedes-Benz E420
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Everyone is knowledgeable about mechanic work.
The mechanics and the mechanic advisors are all very knowlegeable. They do a thorough and complete inspection on vehicles. When I leave with my car, I feel secure that they have done a super job and have made me aware of any work that needs to be done. Lastly, they are not pushy, they let you know what is needed and whay you can wait on getting fixed.

JL
JACQUE and RYAN L.
Shawnee, KS
Honda Accord Sdn
Verified Customer
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04/03/2019
Excellent and honest service!
The reason I always go back is the people.
Everyone takes the time to go over everything so you can make an informed decision about your vehicle. They have never been pushy or made me feel like I had to do anything I didn't feel was necessary or couldn't afford . They show you what is recommended by the manufacturer and let you know why it is recommended. They also tell you what can wait and what they recommend and why.
The waiting room is always clean the whole staff is awesome from top to bottom! I have been going here for about 15 years.

JC
Jon C.
Overland Park, KS
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Jon said he had a very good experience.
This review was collected via phone interview by Customer Research Inc.

HM
HAL M.
Lenexa, KS
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2019
Window world
I guess I have been cursed by the electric window gods... or something. My car has had window issues since it was fairly new. Joco Auto has replaced my LF window regulator 4 times now and my LR once. They always are very courteous and friendly and the work is always done promptly. I could not be happier with the service I have received at Joco Auto. Hopefully these parts will hold up better and for longer that the previous ones.

RF
ROD F.
Overland Park, KS
Toyota Highlander
Verified Customer
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04/02/2019
Service work
Johnson county auto always does a great job taking car of my cars. They recommend things to help keep my cars running well and don’t push things on you. I always trust them to do great work!

Verified Customer
Overland Park, KS
Subaru Forester
Verified Customer
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04/01/2019
Good Guys
Honest and trustworthy. Have been going to them for over 25 years and value their input.

JH
Jesse H.
La Cygne, KS
Dodge Pickup
Verified Customer
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03/27/2019
Best efforts
JOCO Auto always tries to do their best to get me back on the road. When they do have to deliver bad news they always have options to choose from. For an old man that's very appreciated.

RB
RACHEL B.
Lenexa, KS
Hyundai Elantra GT
Verified Customer
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03/26/2019
Another great visit
Once again, I was able to get in and have my oil changed when I needed it and they fit me in on my time. I wouldn't go anywhere else to have any work done on my car. I'm always impressed with the individual treatment and explainations I get from these guys. They are just really great, friendly and trustworthy people to work with!

PW
PETE W.
Overland Park, KS
Toyota Tundra
Verified Customer
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03/26/2019
service 3/25
I was impressed every question i asked was thoroughly answered - thanks

LO
LYLE and CLARICE O.
Overland Park, KS
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Oil change
Worked on my wife's car and did a great job as always,

KO
KAREN O.
Shawnee Mission, KS
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Today’s Service
I believe the team at JoCo Automotive really care about me and my safety in my vehicle. They are honest, reliable and dependable. They get my vehicle serviced in a timely manner.
I’d recently had a blown tire (as have many in the KC area) and took my vehicle to the dealer where the tires were purchased because I had a warranty...the repairs were made and I was advised that my brake pads were very low and needed replacing ASAP. The guys at JoCo inspected my vehicle today and I have 50% of the brake pads intact. No need to replace. Just another example of their honesty. Highly recommend!

LH
LISA H.
Kansas City, KS
Ford Fusion
Verified Customer
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03/18/2019
Close to home.
We have had great service here with our car.
They are also part of the AAA program.
Your able to drop off car in the evening and they will follow up with you as soon as they figure out the problem.

BS
BRANDY S.
Lenexa, KS
Acura TSX
Verified Customer
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03/13/2019
Always the Best! I trust them and that’s HUGE
I have been coming here for over 10 years and there is no one else I trust with my car or my money. That’s a big statement to make considering we live in a world where sometimes people are taken advantage of. I cannot say enough amazing things about this business and about the team of people that work here.