Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1133 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.1666647/5Overall Rating 4.1666647/5Overall Rating 4.1666647/5Overall Rating 4.1666647/5rating 4.1666647
Original
Overall Rating 2.066671/5Overall Rating 2.066671/5rating 2.066671rating 2.066671rating 2.066671
92% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Lebanon, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great people
My second service visit. Everything went very well

SM
Sherry M.
Springfield, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service department
The employees in the Service Department were very courteous & helpful, wait time very minimal

CP
Curtisha P.
Dayton, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Getting me in on Saturday with no appointment
Woke up Saturday with no appointment. Was able to get in for service due and fix the recall on my car.

CV
Christine V.
Dayton, OH
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
They take care of me and my car.
Everyone is so nice and do excellent work.

Verified Customer
Centerville, OH
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Fast smart
Explained everything well, were quick with service

JD
Jaquille D.
Dayton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Superior Service
Great service! Very friendly and efficient, definitely recommend !!

NP
Nathan P.
Dayton, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
May 2019 service appointment
Great job on taking care of my routine maintenance and letting me know of other things that needed taken care of and performing the work in a timely manner.

NL
Nancy L.
Dayton, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
CUSTOMER SERVICE
All your Service Staff is always courteous, friendly and helpful.

Verified Customer
Eaton, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2019 Category: Service
Review
Oil change

KG
Kevin G.
Easton, MD
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2019 Category: Service
KJG
Good Service

Verified Customer
Centerville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Excellent.
Staff was courteous and service was prompt. A++

AL
Amy L.
Dayton, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Purchase
The salesman Jason Baker work hard to make it possible to purchase my vehicle within my budget.

TL
Terence L.
Centerville, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
None
No comment

Verified Customer
Centerville, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/28/2019 Category: Service
There's not a whole a lot to say
I will not bring my car to this hyundai dealer in the future.
ANTHONY T. from Superior Hyundai Of Beavercreek responded on 05/29/2019

Valued CUstomer,

     I am sorry you were unhappy with the amount of time your vehicle spent in service. Please understand that your vehicle was repaired as fast as possible.
     I apologize for our oversight when it came to your splash protector, but it was installed when the vehicle left, wasn't it?
     As far as the remanufactured status of the engine, we are required by Hyundai to use a remanufactured engine if there is one available. We are just doing what is required by Hyundai. I am sure that, if John told you the engine was brand new, he simply made a mistake.
     As I am currently away from the dealership until May 30th, I will attempt to cantact you then to discuss this.

Thank you,

Anthony Tremaglio
Service Manager
Superior Hyundai Beavercreek


Verified Customer
Yellow Springs, OH
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Always Great Service
Always quick and service oriented.

CP
Charles P.
Centerville, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
friendly and courteous
Always courteous, friendly and competent.

NS
Nicki S.
Dayton, OH
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service work
Very friendly and helpful staff. I have never been dissatisfied with the work they do. I have taken three vehicles there over the years.

CH
Carol H.
Sabina, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Very smart technicians.
Everyone treats me like family. Holds doors for me and just plain nice.

Verified Customer
Yellow Springs, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
5*
Very happy with my Hyundai and Superior's great service!

KM
Kerri M.
Dayton, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Love this place!
I am a first time Hyundai owner and I think I'll be a lifer now!'m always treated with courtesy and respect at Superior. I really feel the try to EARN your business back, not just rely on a good name. The oil change is very reasonably priced and very quick (even with the car wash). Highly recommend Superior Hyundai!