After Hours Auto Repair


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

300 Reviews

100% Would Recommend
97% Business Response
Latest Review 5 days ago
Kevin W. on 08/09/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Kevin said the man at this business was very rude. He said his vehicle needed a radiator and he could have gotten it for $107. They were going to charge him a total of $657 for the part and labor. He decided to patch it so he could get home and was in the process of patching the radiator when the guy told him he had to move his vehicle. He asked the guy for some help and he was told absolutely not. He was being nice and even offered to buy the guy lunch but the guy was a jerk and would not talk to him.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/29/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 08/24/2017

WELL FIRST OF ALL THE  EST, WAS $462 THAT INCLUDED PARTS LABOR TAX SHOP SUPPLIES AND COOLANT. NEXT THING IS I REMOVED THE RADIATOR SUPPORT TWICE FOR YOU AT NO CHARGE AND I EXPLAINED TO YOU IN THE BEGINNING I WOULD NOT COBB THE RADIATOR I WOULD ONLY FIX IT THE RITE WAY. THERE IS NO OTHER SHOP THAT WOULD LET YOU WORK ON YOUR OWN VEHICLE FOR OVER THREE HOURS BLOCKING THERE BAY FOR ABSOLUTELY NO CHARGE. I WORK ALONE AND I NEEDED TO GO ON A TOW CALL THAT IS WHY I ASKED YOU TO FINISH UP SO I COULD SECURE MY GATE. JUST TO FINISH UP I AM A US ARMY VETERAN AND SUFFER FROM PTSD SO WHEN SOMEONE JUST WONT LISTEN TO REASON AFTER I EXPLAINED TO YOU THAT I WAS EXTREMELY 
BUSY I MAY HAVE COME OFF AS RUDE. IN CLOSING THANKYOU VERY MUCH FOR RUINING MY FIVE STAR RATING!!!!!!!!!!!!!!!!

Leonard M. on 09/29/2017
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Leonard said the service he received from this business took longer than he anticipated. Greg did a great job and he appreciates everything that he did.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/24/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Sean R. on 09/11/2017
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Sean said the business was only able to repair part of the problem, and they did not charge him for what they did not fix.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 08/31/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 09/25/2017

Thank you for the review, we hope we can help you in the future.

Cindy J. on 02/15/2017
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Cindy said during her last service visit, she wanted them to address a problem with the gas pedal sticking and they did. She told them the engine was making a noise and wanted that checked as well. They told her they couldn't hear anything. Now the noise has gotten worse so she needs to take it back. She is concerned it could be the manifold.
Vehicle: Ford Escape
Category: Service
Service Date: 02/02/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Don G. on 05/28/2016
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Don said this business provided kind of slow service for the amount of work they did.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/16/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 05/31/2016

i can only say i am sorry and i can only hope we can serve you better in the future

Henry K. on 05/09/2016
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Henry said the business was a little overpriced.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/03/2016
Review Created: 05/09/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 05/11/2016

I AM SORRY IF YOU FEEL WE WHERE OVERPRICED WE ARE VERY MUCH IN LINE WITH OTHER FACILITIES WITH OUR PRICEING AND ARE USUALLY LOWER PRICED THIS IS THE FIRST TIME WE HAVE HEARD THAT WE WHERE OVERPRICED HOPEFULLY WE WILL BE ABLE TO SERVE YOU BETTER IN THE FUTURE.

      THANK YOU FOR THE FEEDBACK

Jennifer P. on 08/07/2015
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Spoke with Dustin. He said this business seemed like they did pretty good work, but they did take a little longer than he was expecting. No one called him and the last time he contacted this business, no one called him back.
Vehicle: Hyundai
Category: Service
Service Date: 08/03/2015
Review Created: 08/07/2015
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 08/10/2015

MY APOLOGIES TO DUSTIN BUT PER THE ADULT RESPONSIBLE FOR THIS VEHICLE AND ITS REPAIRS IT WAS REQUESTED WE CONTACT THEM NOT THE MINOR CHILD

Ken H. on 12/22/2017
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Ken said his experience was fine. The business does a good job and has reasonable prices.
Vehicle: Toyota Sienna
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 01/05/2018

Thank you for your review.  We appreciate your business.

Larry F. on 12/19/2017
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Larry said he will recommend this facility.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/05/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 01/05/2018

Thank you for your review.  We look forward to being of service to you in the future.

Jim S. on 06/21/2017
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Jim said this business couldn't solve the problem that he had, but it was not the business' fault.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
DALE H. on 05/21/2017
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"His work is very professionally done"
I've had a number of visits here, and always am pleased with the results. His time frame for repairs is pretty fast, and his receptionist keeps you informed of the status of the work.
Vehicle: Dodge Pickup
Service Date: 04/26/2017
Review Created: 05/21/2017 06:41 AM
Greg M. at After Hours Auto Repair responded on 05/22/2017

Dale,
thank you so much for your review.  We appreciate your business.  We look forward to being of service to you in the future.

DALE H. on 04/21/2017
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"Nice place to do business"
I have had my vehicles worked on here for a couple of years. They seem to know what to do, and I have been pleased. Their prices might be competitive, but because I live so close, it is more convenience than price that keeps me returning.
Vehicle: Dodge Pickup
Service Date: 04/19/2017
Review Created: 04/21/2017 09:30 PM
Greg M. at After Hours Auto Repair responded on 04/22/2017

THANKYOU FOR THE GREAT REVIEW

Charles M. on 01/17/2017
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Charles said this business is convenient for him.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/16/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 01/18/2017

Charles,
We appreciate your review.  We look forward to being of service to you in the future.  Thank you for your business.

Tammy C. on 01/14/2017
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Tammy said she was out of town visiting when her vehicle broke down. This business was friendly, nice and they got her in.
Vehicle: Chrysler Town
Category: Service
Service Date: 12/27/2016
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 01/17/2017

Tammy,
Thank you so much for your kind review.  We appreciate your business and look forward to being of service to you in the future.

Ralph B. on 11/25/2016
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Ralph said they put in a water pump and the gas gage stopped working but they fixed it. He's really happy with the outcome.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 11/22/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 11/29/2016

Ralph,
Thank you so much for your review. We look forward to being of service to you in the future. We appreciate your business.

Johnny C. on 11/10/2016
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Johnny said this business does an excellent job, has great people on staff, and he has never had any problems.
Vehicle: Ford Escape
Category: Service
Service Date: 10/28/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 11/12/2016

thankyou for the great review johny its always a pleasure working with you

Mathew W. on 10/28/2016
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Mathew said his vehicle was done quickly and he was happy.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/26/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 10/31/2016

Mathew,
Thank you so much for your review.  We appreciate your business and look forward to serving you again.

Doug S. on 09/02/2016
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Doug said the business fixed the problem he was having with his vehicle.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 08/30/2016
Review Created: 09/02/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 09/12/2016

thankyou for the great reveiw

Sarah V. on 08/25/2016
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Sarah said she was not 100 percent satisfied with this business because of they way they communicated the issue with the vehicle to her, she did not get many options. She would recommend this business because it is open when others are not. She would have been happier if they communicated better.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 07/30/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 08/30/2016

sorry you werent 100 percent satisfied hopefully you give us another opetunity to help you

Bill F. on 08/19/2016
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Bill said his overall experience was excellent.
Vehicle: Mitsubishi Montero
Category: Service
Service Date: 08/09/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Greg M. at After Hours Auto Repair responded on 08/25/2016

THANKYOU FOR THE FEEDBACK

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