Auto Repair Technology Inc.

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

685 Reviews

96% Would Recommend
Latest Review 22 days ago

Reviews


RK
Ronald K.
Brook Park, OH
Chevrolet Traverse
Verified Customer
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07/31/2017 Category: Service
Ronald said everything was fine. The job was well done.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Middleburg Heights, OH
Ford F-150
Verified Customer
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07/21/2017 Category: Service
Charles said they do what they say they are going to do and they are reasonably priced. He didn't get his 20 dollar coupon honored during his last visit.
This review was collected via phone interview by Customer Research Inc.

BR
Beth R.
Brook Park, OH
Mercury Montego
Verified Customer
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07/19/2017 Category: Service
Spoke with Mary. She said they are always straight forward and honest. They let them know what needs to be serviced right away and what can wait.
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Brook Park, OH
Buick Rendezvous
Verified Customer
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07/18/2017 Category: Service
Tony said this business always takes good care of him. They are quick and they give him a loaner vehicle if needed.
This review was collected via phone interview by Customer Research Inc.

RF
Ronald F.
Berea, OH
Chrysler PT Cruiser
Verified Customer
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07/07/2017
i actually for the first time did not feel like i was being taken advantage of. felt it was fair and the work done was excellant
i actually for the first time did not feel like i was being taken advantage of. felt it was fair and the work done was excellant

DD
Debra D.
Parma, OH
Chevrolet Cobalt
Verified Customer
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07/06/2017
My experience at Auto Repair Technology
I think its mainly the people and the way I get treated that makes the place so great. I cannot say enough good about them. Jerry has always been so helpful and explains everything and makes sure I leave happy about my repair. Janine (I hope I got the name correct) is just the sweetest person and an asset to be there greeting and talking to the customers. I think them both.

KE
Kenneth E.
Brook Park, OH
Kia Sorento
Verified Customer
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07/06/2017
Quality work at affordable prices
Awesome place to take your vehicles to be serviced

RD
Rodger D.
Parma, OH
Buick Rendezvous
Verified Customer
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07/06/2017
Both Jerry's were above beyond in service, couldn't be more satisfied, with the job. Thanks.
Already did.

KP
Kathy P.
Brook Park, OH
Ford Taurus
Verified Customer
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06/26/2017 Category: Service
Kathy said this business is great and have good people. She trusts them completely and she'll be back.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Brook Park, OH
Ford Escape
Verified Customer
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06/22/2017 Category: Service
Jason said they did good quality work and they were honest. He has been using this business since he began driving and he is now on his third vehicle. He looks forward to using them again.
This review was collected via phone interview by Customer Research Inc.

GR
Gloria R.
Middleburg Heights, OH
Buick LeSabre
Verified Customer
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06/20/2017 Category: Service
Gloria said she likes the service. They give her rides, if she needs them to. They go out of their way to be helpful and to explain what is going on.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Parma, OH
Chrysler Town & Country
Verified Customer
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06/17/2017
These guys have you covered
Took my car in again for a look over and oil change. Always come away knowing all about your car and how it is running. Great service and all around great place to deal with.

RW
Rhonda W.
North Olmsted, OH
Dodge Journey
Verified Customer
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06/13/2017 Category: Service
Rhonda said she has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

EL
Eddy L.
Olmsted Falls, OH
Chevrolet Cruze
Verified Customer
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06/08/2017
Great customer service
Great customer service

JB
Joan B.
Cleveland, OH
Kia Forte
Verified Customer
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06/07/2017 Category: Service
Joan said this business is very friendly, and courteous. They do what they have to do and they tell their customers what they are doing.
This review was collected via phone interview by Customer Research Inc.

JG
Jasmine G.
Elyria, OH
Pontiac Grand Am
Verified Customer
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06/05/2017 Category: Service
Jasmine said everyone was attentive, personable and easy to work with. After they did a diagnostic test they brought her back into the facility so she could see what was wrong. Instead of handing her a piece of paper and expecting her to understand the issue they showed her the problem.
This review was collected via phone interview by Customer Research Inc.

AH
Anita H.
Brook Park, OH
Chrysler Town & Country
Verified Customer
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06/03/2017
Town & country
Always good friendly service!

CM
Charlotte M.
Berea, OH
Toyota Corolla
Verified Customer
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06/01/2017
Friendly people
First time at the shop since new owners took over and everyone is so nice. Jerry was very thorough with the problems with my car and I like seeing the problems in photos on the pad. It made decisions much easier to make. My sister is on vacation in FL and I forwarded her the 'What we found' part from my email and now we know why there was a funky smell in the car as they pulled out a huge rodent nest that was sitting on top of one of my filters!!!! The made a customer for life.

AS
ANDY S.
Strongsville, OH
Honda Civic
Verified Customer
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05/26/2017
Great business to go with extra perks
This was my first visit and must say I was very pleased with the service. Great to have a place that offers a free loaner car while they do work on yours. Engagment and friendliness here was fantastic. They even took me to my vechicle to show and explain what was wrong before doing any kind of work. THey are very knowledgeable and will answer any questions you may have.

CO
CAROLYN O.
Brook Park, OH
Lincoln MKZ
Verified Customer
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05/24/2017
courteous service/ fair pricing
The Service writer was very friendly and detsiled about my car. I will definately continue my car care here!