Auto Repair Technology Inc.

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

685 Reviews

96% Would Recommend
Latest Review 21 days ago

Reviews


TS
Tim S.
Hinckley, OH
Hyundai Sonata
Verified Customer
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07/26/2018 Category: Service
Tim said he has used the business for a long time.
This review was collected via phone interview by Customer Research Inc.

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Andy D.
Ohio
Ford F-150
Verified Customer
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07/25/2018 Category: Service
Andy said the lady at the front is very pleasant and friendly. He had asked for a certain type of oil change. The staff did some research and told him it was not proper for his vehicle. It saved him money by recommending another. He would recommend this facility,100 percent.
This review was collected via phone interview by Customer Research Inc.

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Betty S.
Cleveland, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Betty said she was very happy with the good work.
This review was collected via phone interview by Customer Research Inc.

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Jordan Y.
Cleveland, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jordan said the business had great customer service and they fixed everything that needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

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Jamie B.
Cleveland, OH
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07/18/2018
Customer Service Outstanding!!
Auto Repair Technology was recommended to me by my neighbor, he said a very upfront, honest car repair shop that will provide top notch service and boy was he right!! I have an appointment to get car fixed and already feel the need to write a review based on the excellent quality of service I received just over the phone by Karen. She was extremely polite and thorough and made me feel like family and not just a dollar sign!! The absolute best customer service I’ve had in almost 40 years! If she was this great I cannot even imagine how impeccable the repairs will be! I’ve already recommended them to a friend who said he feels the exact same way about the customer service!! Thank you again Karen for making me feel comfortable with getting my car care needs!!

JF
Jeff F.
Brook Park, OH
Jeep Wrangler
Verified Customer
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07/11/2018 Category: Service
Jeff said he was treated wonderfully, the diagnosis was excellent, the follow up was quick, and the staff was efficient. It didn't cost him an arm and a leg. The business did a wonderful job, and he is a happy camper.
This review was collected via phone interview by Customer Research Inc.

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James O.
Chapin, SC
Lexus RX 300
Verified Customer
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07/02/2018 Category: Service
James said everything with the business was fine.
This review was collected via phone interview by Customer Research Inc.

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Darryle T.
Brook Park, OH
Chrysler Town & Country
Verified Customer
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06/29/2018 Category: Service
Darryle said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brook Park, OH
Honda Odyssey
Verified Customer
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06/28/2018
very friendly, reasonable prices
Very friendly with reasonable prices. Dan explained what his techs found and explained thoroughly what needs to be fixed.

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Gheorghe N.
Brook Park, OH
Ford Focus
Verified Customer
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06/25/2018 Category: Service
Gheorghe said he didn't need to wait for very long for service, the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Dennis R.
Cleveland, OH
Chevrolet Blazer
Verified Customer
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06/20/2018 Category: Service
Dennis said he's overall happy. The suspension still bounces, though not as much as before.
This review was collected via phone interview by Customer Research Inc.

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Kathy P.
Brook Park, OH
Ford Taurus
Verified Customer
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06/19/2018 Category: Service
Kathy said this is a great business. Their work is excellent. They've used them for quite a few years. They're trustworthy. She spent $4900 for an oil change and rebuilding of the transmission. She received an oil change notification recently. The records need to be updated. Everything was explained.
This review was collected via phone interview by Customer Research Inc.

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John F.
Cleveland, OH
Nissan Maxima
Verified Customer
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06/18/2018 Category: Service
John said that the facility did a good job, provided good pricing and everything was fine.
This review was collected via phone interview by Customer Research Inc.

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Margaret M.
Brook Park, OH
Ford Escape
Verified Customer
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06/13/2018 Category: Service
Margaret said the employees were honest. They did not try to cheat her on her service.
This review was collected via phone interview by Customer Research Inc.

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Steve M.
Strongsville, OH
Chevrolet Silverado 1500
Verified Customer
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06/09/2018
New Shop - Great People
The shop I used for my services closed suddenly and I had to find another shop. I am one who maintains my cars and keeps them a very long time. In order to do that you need a shop that is experienced and forthright. This shop is just that. Though they were not the least expensive, they are thorough and professional. They treat you like family and as a customer that is important to me. The level of detail given and the use of technology to email/text photos of the issues so you can make an informed decision is a step above other shops. Vehicles have issues and its not the shops fault that repairs can get costly at times. When I spend my hard earned money here I know its done right!

RF
Reo F.
Ohio
Saturn VUE
Verified Customer
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06/07/2018 Category: Service
Reo said she was very pleased so she will be switching all her vehicle services to this business.
This review was collected via phone interview by Customer Research Inc.

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Lillian C.
Cleveland, OH
Hyundai Santa Fe
Verified Customer
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06/06/2018
Great service, friendly
I had broke down and tech came across the street to help get the car to the shop.

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Victor L.
Cleveland, OH
Acura RDX
Verified Customer
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05/24/2018 Category: Service
Victor said the staff bent over backwards to help him out. The went beyond what was expected.
This review was collected via phone interview by Customer Research Inc.

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Brian C.
Cleveland, OH
Chevrolet Colorado
Verified Customer
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05/23/2018 Category: Service
Brian said the service was excellent. The employees are very nice people and did a very good job. Dave was up front and didn't push services on him.
This review was collected via phone interview by Customer Research Inc.

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Gregory G.
Cleveland, OH
Volkswagen CC
Verified Customer
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05/22/2018 Category: Service
Gregory said he had a diagnostic and they were very respectful.
This review was collected via phone interview by Customer Research Inc.