Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

683 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


LK
Linda K.
Brook Park, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Linda said she had a good experience. Everything was taken care of really well. She was in and out.
This review was collected via phone interview by Customer Research Inc.

GC
Gregory C.
Brunswick, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Gregory said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
John said he got everything done that he needed.
This review was collected via phone interview by Customer Research Inc.

BL
Bryan L.
Cleveland, OH
Chevrolet Express Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Bryan said the staff was courteous, professional, prompt, and they provided service, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

VP
Vincenzo P.
Berea, OH
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Great service
Always keep you updated and seem to do more then is necessary to ensure quality of work is high and make you feel appreciated for choosing their shop.

AO
Andrea O.
Brook Park, OH
Buick Rendezvous
Verified Customer
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02/21/2018
Service was unbelievably quick and efficient!!!
My wheel bearings went out...again...its been a few years but I had a lifetime warranty from them and went straight to the shop on the way home from work. Dan was amazing! Customer service there is ALWAYS excellent! I was worried because they didn't have loaner car available, but as we were chatting, he discovered they had the part in stock and immediately started working on my car and I was out of there in less than an hour! Me and my family have been going there for service for more than 6 years and they are always accommodating and helpful beyond expectations! Thanks Dan and I am so sorry I do not remember the mechanics name...they were awesome!!!

RK
Ryan K.
Cleveland, OH
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with David. He said the team has been doing good work since he's been a customer.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Cleveland, OH
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Michael said the employees were honest. They cleared up his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Chardon, OH
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Daniel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GJ
Gerrell J.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Gerrell said she had a good experience at this business. However her brakes are still making the same noise she brought her vehicle in for.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Youngstown, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Amy said the staff was nice, accommodating, and kept her updated.
This review was collected via phone interview by Customer Research Inc.

AC
Alicia C.
Brook Park, OH
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Alicia said the staff was nice and straightforward with her about the required repairs.
This review was collected via phone interview by Customer Research Inc.

JR
Jorge R.
Parma Heights, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Customer
I trust bringing my vehicle here for repairs. The staff is always very nice, polite and honest.

MB
Milutin B.
Brook Park, OH
Mercedes-Benz 300SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Milutin said everything went exactly as needed.
This review was collected via phone interview by Customer Research Inc.

CM
Connee M.
Cleveland, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Connee said it was more of a personal touch at this business. They don't seem to be going for the money. She had an air conditioning problem. The mechanic thought of a way to help her to not pay hundreds of dollars, so he fixed it in a more affordable way.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
John said the service was good. The work was completed at its estimated price.
This review was collected via phone interview by Customer Research Inc.

JK
Jerry K.
Brook Park, OH
Subaru Forester
Verified Customer
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01/20/2018
Dependable and honest
We have been customers of Auto Repair Technology since they opened their Snow Road facility. Over the years the staff has always been kind, courteous, and professional. When we've needed emergency repairs, they've always fit us in to their schedule. Thank you, Jerry and staff.

AW
Anthony W.
Cleveland, OH
Ford Taurus
Verified Customer
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01/19/2018
Friendly and honest.
Went in for a oil change and they checked the battery out of courtisty. Well great because found out battery was not taking a charge. In this cold weather would not have found out till it was to late. Its things like this that makes us keeping back. Keep up the good work ethics!!

ANTHONY & DIANE WESLEY of Middleburg Hts.

RB
Renee B.
Litchfield, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Renee said this business was good and did not give her a hard time. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

RB
Renee B.
Litchfield, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Renee said this business was good and did not give her a hard time. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.