Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

639 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


BH
Barbara H.
Brook Park, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
great people
2008 ford focus just bought the car on dec 10 had work done on the 11 th was not expecting to have to put $ 700.00 the very next day !!! but it is a used car if i ever buy a used car again will it looked at before the purchase !! a lesson well learned Barbara Hess

MA
Mohammad A.
Cleveland, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Mohammad said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Brook Park, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Linda said that the place was really good, her technician was helpful and the young lady at the front desk was very nice.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
Ohio
Buick Rainier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Andrew said the employees were very nice. They were helpful. They were conscious of his service needs. They provided convenient service.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Brook Park, OH
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018
Tire price surprise
Got a quote for tires out the door. Bought the tires at the price quoted. Installed next day at different price. Been doing business at ART for years. Disappointed.

SM
Steve M.
Strongsville, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Top Notch
The service on our car was quick and costs were very reasonable. I received a call with an explanation of what the issue was during the morning and the repair was completed by the afternoon and car picked up. Keep up the great work team.

TP
Tim P.
North Olmsted, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
tire repair
As always pleasant and professional. Today was unscheduled and in and out in 20 minutes.

AS
ANDY S.
Strongsville, OH
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Excellent Place for all auto needs
I have been a repeat customer here for a couple of years so far? Staff is always very friendly and personable and always great going into extreme detail of service that was done or needs done. They offer a lot of incentives and discounts and are in a good location. They offer a free loaner car while your vechicle gets fixed if available.

BH
Barbara H.
Brook Park, OH
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
very nice staff to deal with very knowledgeable about my smart car
Auto Technology is great !! They are very knowlegable about my smart car was in & out in about a hour will refer my family & friends !! Thank You Barb Hess

CB
Collette B.
Brook Park, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Collette said the manager was honest. She has known the business for many years and they did not charge her for the service, they just told her to get another vehicle. She also said the receptionist gave her a ride to work.
This review was collected via phone interview by Customer Research Inc.

MR
Marry R.
Brook Park, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Marry said they did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

CH
Christina H.
Amherst, OH
Chevrolet Spark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Staff
The staff is amazing and knowledgable

BS
Brent S.
Pflugerville, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Brent said the business provided good, speedy service.
This review was collected via phone interview by Customer Research Inc.

LL
Lorraine L.
Middlebrg Hts, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Tire repair
I stopped in a week ago with my tire needing air and Tyler filled the tire and checked the other 3, I later realized I had a nail in my tire and because Tyler was so friendly I decided I would take it there to have it repaired and when I go to purchase tires it will be there. Thank you Tyler.

KE
Kenneth E.
Brook Park, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Awesome service
I bring all my vehicles here for service. I just got my truck fixed and couldn’t be happier. Thank you.

FT
Frank T.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Always accomodating and helpful.
Very quick service and a very friendly atmosphere. Able to relax and enjoy a cup of coffee.

BH
Barbara H.
Brook Park, OH
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
very nice staff to deal with very knowledgeable about my smart car
I would recconmend them to family & friends

LH
Linda H.
Brook Park, OH
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Linda said she was able to drop her vehicle off without an appointment. They provided really good service. The work was really fast.
This review was collected via phone interview by Customer Research Inc.

SZ
Shayou Z.
Kent, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Shayou said the service was pretty quick and everything was done well.
This review was collected via phone interview by Customer Research Inc.

RS
Richard and Maureen S.
Brook Park, OH
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Service-9/19/18
The service was fair and polite. I will definitely be back for future service