Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

634 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


SM
Steve M.
Strongsville, OH
Hyundai Sonata
Verified Customer
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11/07/2018
Top Notch
The service on our car was quick and costs were very reasonable. I received a call with an explanation of what the issue was during the morning and the repair was completed by the afternoon and car picked up. Keep up the great work team.

TP
Tim P.
North Olmsted, OH
Jeep Liberty
Verified Customer
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11/02/2018
tire repair
As always pleasant and professional. Today was unscheduled and in and out in 20 minutes.

AS
ANDY S.
Strongsville, OH
Honda Civic Sdn
Verified Customer
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10/30/2018
Excellent Place for all auto needs
I have been a repeat customer here for a couple of years so far? Staff is always very friendly and personable and always great going into extreme detail of service that was done or needs done. They offer a lot of incentives and discounts and are in a good location. They offer a free loaner car while your vechicle gets fixed if available.

BH
Barbara H.
Brook Park, OH
smart fortwo
Verified Customer
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10/27/2018
very nice staff to deal with very knowledgeable about my smart car
Auto Technology is great !! They are very knowlegable about my smart car was in & out in about a hour will refer my family & friends !! Thank You Barb Hess

CB
Collette B.
Brook Park, OH
Chevrolet Cobalt
Verified Customer
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10/24/2018 Category: Service
Collette said the manager was honest. She has known the business for many years and they did not charge her for the service, they just told her to get another vehicle. She also said the receptionist gave her a ride to work.
This review was collected via phone interview by Customer Research Inc.

MR
Marry R.
Brook Park, OH
Ford Focus
Verified Customer
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10/16/2018 Category: Service
Marry said they did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

CH
Christina H.
Amherst, OH
Chevrolet Spark
Verified Customer
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09/29/2018
Staff
The staff is amazing and knowledgable

BS
Brent S.
Pflugerville, TX
Toyota Sienna
Verified Customer
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09/29/2018 Category: Service
Brent said the business provided good, speedy service.
This review was collected via phone interview by Customer Research Inc.

LL
Lorraine L.
Middlebrg Hts, OH
Ford Focus
Verified Customer
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09/27/2018
Tire repair
I stopped in a week ago with my tire needing air and Tyler filled the tire and checked the other 3, I later realized I had a nail in my tire and because Tyler was so friendly I decided I would take it there to have it repaired and when I go to purchase tires it will be there. Thank you Tyler.

KE
Kenneth E.
Brook Park, OH
Ford F-150
Verified Customer
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09/27/2018
Awesome service
I bring all my vehicles here for service. I just got my truck fixed and couldn’t be happier. Thank you.

FT
Frank T.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
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09/26/2018
Always accomodating and helpful.
Very quick service and a very friendly atmosphere. Able to relax and enjoy a cup of coffee.

BH
Barbara H.
Brook Park, OH
smart fortwo
Verified Customer
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09/25/2018
very nice staff to deal with very knowledgeable about my smart car
I would recconmend them to family & friends

LH
Linda H.
Brook Park, OH
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Linda said she was able to drop her vehicle off without an appointment. They provided really good service. The work was really fast.
This review was collected via phone interview by Customer Research Inc.

SZ
Shayou Z.
Kent, OH
Ford Focus
Verified Customer
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09/24/2018 Category: Service
Shayou said the service was pretty quick and everything was done well.
This review was collected via phone interview by Customer Research Inc.

RS
Richard and Maureen S.
Brook Park, OH
Kia Forte Koup
Verified Customer
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09/20/2018
Service-9/19/18
The service was fair and polite. I will definitely be back for future service

CR
Cheryl R.
Brook Park, OH
Honda Civic Sdn
Verified Customer
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09/15/2018
Possible vehicle purchase inspection
I want to say that ever since Dan took over at Auto Repair Technology I feel like I have a "big brother" looking out for me. I am a single mother of three and in a very tight financial situation. I have a vehicle that is solid at the moment, however, reaching the point of replacement. I am in the process of looking for a new used vehicle and brought one that looked sound in for the inspection. The vehicle was a hybrid Honda Civic.

Dan and his teamed hooked it up the vehicle and found that while the body was solid and looked great, there were numerous repetative hard codes that would have cost me thousands in the future. He told me that he could not in good conscience advise me to buy this vehicle.

Two things stood out to me. Dan could have seen this as an opportunity to make big bucks in the future yet looked out for my best interest. The other was when the salesman at the lot was given the hard copy of the report, he did just the opposite attempting to make a sale anyway. (Which leads me to believe that he will dump this car off on some unsuspecting person who does not do their dye diligence and have it inspected before buying).

What a contrast in integrity. I trust Dan so much that I now trust him with taking good care of my 21 year old daughter who drives in from Garfield just to have him take care of her vehicle because she has been taken advantage of numerous times on her side of town.

On a side note, Karen (the front receptionist) is a great asset as well. She is courteous, friendly, and personable.

Thank you Dan and team for looking out for the little people like me. You're a blessing to me and my family.

CM
Charles M.
Middlebrg Hts, OH
Ford F-150
Verified Customer
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09/15/2018 Category: Service
Charles said the employees outdid themselves.
This review was collected via phone interview by Customer Research Inc.

SK
Sharon K.
Brook Park, OH
Ford Fusion
Verified Customer
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09/13/2018
Super service
From the receptionist to the technicians and all personnel in between this is the friendliest place. More importantly the honesty in what was needed for my car and options I was give for repairs was unbelievable. The repairs were done quickly and my car runs like brand new. I would and will recommend Auto Repair Technology to everyone I know

DT
Darryle T.
Brook Park, OH
Chrysler Town & Country
Verified Customer
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09/12/2018 Category: Service
Darryle said he has absolutely no issues at all. The staff have been very helpful, they get right back to him and give him details about the repairs he needs. They are really good.
This review was collected via phone interview by Customer Research Inc.

KF
Kathy F.
Brunswick, OH
Ford Escape
Verified Customer
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09/08/2018 Category: Service
Kathy said Karen and the staff are all wonderful.
This review was collected via phone interview by Customer Research Inc.