Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

510 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SD
SYDNIE D.
Sun City, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great Service & Great Employees
The guys working there are great, caring and quick! They made me feel comfortable and took care of additional issues with my truck without hesitation.
I will be going back to Mac's!

AG
Anne G.
California
Mercedes-Benz C300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Anne said she didn't think she should have been charged for an alignment since she didn't think her vehicle needed it. She stated the customer service was great at this facility.
This review was collected via phone interview by Customer Research Inc.

BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

MT
MAHMOUD T.
Irvine, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Recent car mentenace
Met with a warm welcome and big smile. the details of my request were discussed in a pleasant way. My car was well taken care of and delivered back to me in optimum condition. Thank you Macs Auto.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Irvine, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Carol said the business was great. They were very fair and honest. They were able to take care of the problem, and didn't do anything extra.
This review was collected via phone interview by Customer Research Inc.

HC
HE C.
Anaheim, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Service
Great service and very friendly. I would recommend this place to my friends.

NS
NEIL S.
Tustin, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great service
Place was friendly, completed as scheduled, price was right, and service was competently completed

KF
KRISTEN F.
Costa Mesa, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Fast and Friendly
They took great care of my car and finished the alignment job in an hour. I was impressed at the care they demonstrated when taking it for the test drive. My car is older and hangs low in the front. i use caution when driving thru dips and over speed bumps. Larry was friendly and professional. I will be back

AD
ASH D.
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Great experience
It's nice to have a friendly and thorough mechanic. These guys know their stuff and we're very fair with their pricing.

R
R.
Costa Mesa, CA
Ford E-250 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Good
I came in that same day service they were a great team is great I recommend him highly

Verified Customer
Newport Beach, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Very personable, professional, expedient, and cost-saving service. So happy I was referred to Mac’s after my mechanic for many years retired.
Very personable, professional, expedient, and cost-saving service. So happy to have been referred to Mac’s after my mechanic of many years retired.

EH
ERIC H.
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
First time there everything's cool I appreciate the fact that you did everything right and your employees were great have a good day Eric Hansen see you next time
Is my first time there with my Mercedes-Benz everything was good professional and done quickly thank you so much I appreciate it see you next time, Eric Hansen

GK
Gloria K.
Newport Beach, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Gloria said this business is courteous, accommodating and they got her vehicle back to her when she needed it.
This review was collected via phone interview by Customer Research Inc.

SS
Seth S.
Costa Mesa, CA
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Seth said the staff took care of him. They were cool there, genuine, and gave him a holiday deal on the service. He had no problems with them and he would definitely recommend them for service if someone wants a place with a homey feeling.
This review was collected via phone interview by Customer Research Inc.

JC
JENNY C.
Rowland Heights, CA
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Jag XJ
Awesome shop. Great find. Get my alignment & tires changed out here. Will be returning.

Verified Customer
Irvine, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
In and out in less than half an hour!
Quick and straightforward service!

DR
DON R.
Irvine, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018
Friendly and timely service
5 for service and 5 recommend

RB
RAJESH B.
Irvine, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Best Service in Orange County
I moved to SoCal with two suv ml350 and Chrysler Pacifica in summer of 2016.
Larry and crew have been maintaining both the vehicles for all the services and repairs. Everyone is very professional and the costs are reasonable, even thought I moved 20 miles south but I still continue to bring my cars here because of the trust and QoS

Displaying Review 1 - 20 of 510 in total