Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

457 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


AG
Anne G.
California
Mercedes-Benz C300
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Anne said she didn't think she should have been charged for an alignment since she didn't think her vehicle needed it. She stated the customer service was great at this facility.
This review was collected via phone interview by Customer Research Inc.

BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

MT
MAHMOUD T.
Irvine, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Recent car mentenace
Met with a warm welcome and big smile. the details of my request were discussed in a pleasant way. My car was well taken care of and delivered back to me in optimum condition. Thank you Macs Auto.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

HP
Hiep P.
Anaheim, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Hiep said he had an excellent service experience.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Costa Mesa, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ted said the business is always able to handle his vehicle's issues.
This review was collected via phone interview by Customer Research Inc.

SS
SAUNDRA S.
Huntington Beach, CA
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great customer service
Quick and efficient

CC
Callie C.
Costa Mesa, CA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Callie said they were quick and took care of everything.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Costa Mesa, CA
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018
Good service, good price.
Unfortunately, the auto tech left a dirty smudge on the passenger seat. Probably from replacing the cabin filter.

SM
Sam M.
Orange, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Sam said the business did the work. His vehicle is still pulling, so he is going back.
This review was collected via phone interview by Customer Research Inc.

TL
Tyler L.
Rancho Santa Margarita, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tyler said he is very satisfied with the cold air conditioning his vehicle has now.
This review was collected via phone interview by Customer Research Inc.

BS
Brendan S.
Newport Beach, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Brendan said the service at this business went super smooth. The staff at this business is super cool.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Costa Mesa, CA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Gary said the staff were very professional, easy to talk to and fairly honest he believed.
This review was collected via phone interview by Customer Research Inc.

AS
Arthur S.
Costa Mesa, CA
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Arthur said the staff at this facility does a great job. They are kind, fair and generous.
This review was collected via phone interview by Customer Research Inc.

GS
Gabriela S.
Huntington Beach, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Gabriela said that Larry was very nice and the price was what he said it would it be.
This review was collected via phone interview by Customer Research Inc.

AA
Ariel A.
Huntington Beach, CA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Ariel said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LN
Laurence N.
Garden Grove, CA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Laurence said the manager is nice and friendly.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Costa Mesa, CA
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mike said he was very pleased with this business overall.
This review was collected via phone interview by Customer Research Inc.

TS
Tatiana S.
Irvine, CA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Tatiana said the staff fixed the vehicle and didn't charge anything extra.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 457 in total