Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

437 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

MT
MAHMOUD T.
Irvine, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Recent car mentenace
Met with a warm welcome and big smile. the details of my request were discussed in a pleasant way. My car was well taken care of and delivered back to me in optimum condition. Thank you Macs Auto.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

AV
Alluri V.
Irvine, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Alluri said the service at this business was prompt and the staff found others things wrong with his vehicle and they fixed the problems without charging him extra.
This review was collected via phone interview by Customer Research Inc.

BH
Bunker H.
Costa Mesa, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Bunker said the staff is helpful and they were quick and they fixed everything the same day.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Huntington Beach, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Rick said he has been a customer with this establishment for quite a while and he is very happy with the performance and the staff.
This review was collected via phone interview by Customer Research Inc.

DG
Dante G.
Garden Grove, CA
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Dante said the staff did a decent job with his alignment, but the vehicle seems to steer a bit to the left.
This review was collected via phone interview by Customer Research Inc.

FE
Fady E.
Irvine, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Fady said everything was perfect and nothing was wrong.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Huntington Beach, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
John said the staff always take good care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Ken N.
Westminster, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Ken said the service was nice, and fast. They did exactly what was requested.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Irvine, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Mike said he was happy with the service and the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Josue H.
Costa Mesa, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Josue said the service was very quick, and the staff did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

CM
Celste M.
Santa Ana, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Celeste said the staff were nice and the prices were great.
This review was collected via phone interview by Customer Research Inc.

RP
Romona P.
Santa Ana, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Dan. He said the business have helped him a lot. The staff give good quality service, with no issues, at a great value. He said Larry, is a super guy, who has brilliant customer service, and is always resourceful. He said they have been fantastic, and he is the first person he calls if he has a mechanical issue with his vehicle. They are a great organization.
This review was collected via phone interview by Customer Research Inc.

AD
Aaron D.
Irvine, CA
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Aaron said Larry is professional, treats him fairly, and he is honest. He said they are the best.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Santa Ana, CA
Toyota FJ Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Irvine, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Spoke with David. He said the staff are honest, efficient, they solved the problem and they stuck to the original price quote, so there weren't any surprises with the cost of the service.
This review was collected via phone interview by Customer Research Inc.

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Sara L.
Irvine, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Sara said the price and service was good.
This review was collected via phone interview by Customer Research Inc.

SH
Syed H.
Anaheim, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Syed said the business has good customer service and cheap prices, along with offering a 1 year warranty.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 437 in total