Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

612 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


DC
DANIEL C.
Costa Mesa, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
I trust these guys!
Basically, I trust these guys because they are honest and skilled. Something that’s hard to find in a mechanic. Their prices are competitive and reasonable. I highly recommended them. They have done major work on my son’s Subaru and on mine.

HW
HEATHER W.
Costa Mesa, CA
Jeep Liberty
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/16/2019
Tell you your car is fixed and it’s not!
Not a good feeling at this shop!

PL
Paul L.
Fountain Valley, CA
Lexus GS 300 Luxury Perform Sdn
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2019 Category: Service
Paul said the service was good. However, the alignment was still out. He will not recommend this business for service until it is fixed.
This review was collected via phone interview by Customer Research Inc.

MB
MICHELLE B.
Costa Mesa, CA
Kia K900
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Maintenance on my car
I've been going to Mac's Auto for years the owner Larry and Aaron the mechanic are amazing they are two of the most genuine reliable and honest men I have met in a long time they don't try to gouge you they give you great work at a great price. They genuinely care about their customers and they know if they don't do right by them they won't get returned business or referrals and they are very professional 👍 I will wait if they can't get me right in which they always try to do and I will drive far Jessica that they will repair my car cuz I know they'll be honest and straightforward with me we take all our cars there

SD
SYDNIE D.
Sun City, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great Service & Great Employees
The guys working there are great, caring and quick! They made me feel comfortable and took care of additional issues with my truck without hesitation.
I will be going back to Mac's!

AG
Anne G.
California
Mercedes-Benz C300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Anne said she didn't think she should have been charged for an alignment since she didn't think her vehicle needed it. She stated the customer service was great at this facility.
This review was collected via phone interview by Customer Research Inc.

BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

MT
MAHMOUD T.
Irvine, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Recent car mentenace
Met with a warm welcome and big smile. the details of my request were discussed in a pleasant way. My car was well taken care of and delivered back to me in optimum condition. Thank you Macs Auto.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

JJ
JIM J.
Huntington Beach, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Great service
Great experience from office staff and especially Mario the technician..great overall experience. I will definitely bring my other cars to them

DH
DON H.
Irvine, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Convenient, accommodating and good communication.
I had a wheel alignment done. I was able to get an appointment with less than 24hrs notice. Great crew and facility. Thanks

LB
LEE B.
Irvine, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Great service
Got new tires. Needed alignment. Took 45 minutes. Great, friendly service and best price I could find - $50 out the door!

BB
BART B.
Orange, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Proper pricing
Low cost and great service

MM
MARIA M.
Tustin, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Excellent Service
I always receive excellent service at Marc's Auto Care.

GS
Gerardo S.
Lake Elsinore, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Gerardo said everything was good and the staff tried to make it based on his schedule.
This review was collected via phone interview by Customer Research Inc.

RW
REY W.
Laguna Hills, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Thank you
Thanks again guys for another good visit. See you soon!

Verified Customer
Irvine, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Great service
Service was great and on schedule. Was in for wheel alignment and car drives great.

DW
DOMINIC W.
Long Beach, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Excellent service
Excellent service, great work, all done quickly and efficiently. Larry is awesome and the guys at MAC’s always come through!

EP
ELISA P.
Costa Mesa, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Very good service
Very good service, quick and friendly staff

Displaying Review 1 - 20 of 612 in total