Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

545 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MB
MICHELLE B.
Costa Mesa, CA
Kia K900
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Maintenance on my car
I've been going to Mac's Auto for years the owner Larry and Aaron the mechanic are amazing they are two of the most genuine reliable and honest men I have met in a long time they don't try to gouge you they give you great work at a great price. They genuinely care about their customers and they know if they don't do right by them they won't get returned business or referrals and they are very professional πŸ‘ I will wait if they can't get me right in which they always try to do and I will drive far Jessica that they will repair my car cuz I know they'll be honest and straightforward with me we take all our cars there

SD
SYDNIE D.
Sun City, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great Service & Great Employees
The guys working there are great, caring and quick! They made me feel comfortable and took care of additional issues with my truck without hesitation.
I will be going back to Mac's!

AG
Anne G.
California
Mercedes-Benz C300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Anne said she didn't think she should have been charged for an alignment since she didn't think her vehicle needed it. She stated the customer service was great at this facility.
This review was collected via phone interview by Customer Research Inc.

BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

MT
MAHMOUD T.
Irvine, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Recent car mentenace
Met with a warm welcome and big smile. the details of my request were discussed in a pleasant way. My car was well taken care of and delivered back to me in optimum condition. Thank you Macs Auto.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Irvine, CA
Lexus RC 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Randy said that the place has always been quick, they resolve the issues and he's had no problems.
This review was collected via phone interview by Customer Research Inc.

KM
KEN M.
Aliso Viejo, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Professional and friendly
Came in for an alignment on my Prius. Service was excellent. Staff was professional and friendly from setting up the appointment through picking up the car. Definitely recommend.

WS
WILLIAM S.
Costa Mesa, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Convenient and professional
I made an appointment and they did the job completely and correctly in the time that they said it would take. It was a smooth and easy experience to get my car worked on at a reasonable price.. I would recommend this place.

Verified Customer
Newport Beach, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Fantastic service. Very professional.
Thanks

CD
CHANDRA D.
Tustin, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Wheel alignment
I went 25 minutes late but Larry accommodated a time slot right away and provided a good service. Finishes wheel alignment on time and did the tire rotation for free. It's good people to care about the cars and of course people 🀩

KK
KAREY K.
Huntington Beach, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Honest and Great service
Device was great! Got my new shop for my truck!!!πŸ‘πŸ‘πŸ‘

Verified Customer
Laguna Hills, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Maintenance
Good job again.
See ya when it's time for more stuff.
Thanks gang!

S
S.
Irvine, CA
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019
Well Qualified & Quick Service
Went for allignment. Done allignment in 40 mins. Knowledgeable peoples

PL
PETER L.
Costa Mesa, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Friendly staff quality affordable work
The staff at Mac's auto are terrific. Larry in the office is always friendly and provides information for recommended repairs which we were not aware of. It's nice to be able to schedule an appointment and have the work completed in the estimated time they provide to you. Their pricing structure is fare for the quality service they provide. Cleaner Than Air Pool Service recommends them highly For service of your vehicle.

MO
Mark O.
Tustin, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Tony said the staff is really nice.
This review was collected via phone interview by Customer Research Inc.

DB
Debi B.
Yorba Linda, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Debi said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Huntington Beach, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Personalized, thorough service
Pleasant, helpful and responsive. I love supporting local business. I'm glad I found them.

SS
SANDRA S.
Irvine, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Alignment made easy
Purchased their Groupon for 4 wheel alignment. Made an appointment and car was completed within an hour as promised. Thank you!

Displaying Review 1 - 20 of 545 in total