Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

185 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


DP
David R P.
Santa Barbara, CA
Geo Metro
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/31/2016 Category: Service
David said he took his vehicle in for a tune-up and now it runs worse than before. His other concern was he said he feels he was overcharged for the parts because he found them elsewhere for a cheaper price. He said he took his vehicle back as soon as he left the facility but he was told it was the best they could do. He will no longer use this business because he cannot trust them.
This review was collected via phone interview by Customer Research Inc.

LH
Logan H.
Ventura, CA
Chevrolet Suburban
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Service
Logan said the staff didn't figure out the problem and he will return so they can figure it out.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Ventura, CA
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Charles said the mechanics were fair and did everything he asked for. All his questions were answered. The overall service was excellent but the repairs took longer to complete than he expected.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Ventura, CA
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Jack said he was satisfied with the service. He still needs to go over a few things with this facility.
This review was collected via phone interview by Customer Research Inc.

TO
Terry O.
Ventura, CA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2017 Category: Service
Terry said they had to go back a couple of times because they had the wrong parts. It was a misunderstanding.
This review was collected via phone interview by Customer Research Inc.

GL
Gregg L.
Oxnard, CA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Gregg said they were very professional, and did a great job.
This review was collected via phone interview by Customer Research Inc.

JO
Joe O.
Oxnard, CA
BMW 335i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016 Category: Service
Joe said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Oxnard, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Ventura, CA
Scion FR-S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2015 Category: Service
Greg said when he got in his vehicle back, there was still a slight issue. They were quick to jump in, get the vehicle completed and back on the road. He is thankful towards them for the excellent service and for taking care of him.
This review was collected via phone interview by Customer Research Inc.

RG
Ramon G.
Carpinteria, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2015 Category: Service
Ramon said he is very happy with the service and they did a great job. He would highly recommend them because they are very professional and they are always helpful.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Santa Paula, CA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
John said the service he received was very good. The employee was thorough in explaining things, and they did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Oxnard, CA
Dodge Ram Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2015
Good experience
Knowledgable mechanics. Fastservice

DC
Dave C.
Oxnard, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Dave said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Katrina R.
Ventura, CA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Katrina said the business was very helpful and they went above beyond to explain what was wrong with the vehicle, and she appreciates their hard work.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Ventura, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jim said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

CN
Cynthia N.
Ventura, CA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Cynthia said the business is great. She has gone there for a long time. She's thankful for the good work.
This review was collected via phone interview by Customer Research Inc.

WM
Webster M.
Oxnard, CA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Webster said the business did a good job. They were really quick.
This review was collected via phone interview by Customer Research Inc.

BS
Brett S.
Santa Barbara, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brett said the staff was responsive, the price was fair, and they went beyond his expectations.
This review was collected via phone interview by Customer Research Inc.

DG
Dennise G.
Ventura, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Dennise said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IS
Ian S.
Ventura, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ian said the service was excellent, fair, quick and efficient. They were polite even when he had trouble with payment. The owner is excellent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 185 in total