Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

181 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


DP
David R P.
Santa Barbara, CA
Geo Metro
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/31/2016 Category: Service
David said he took his vehicle in for a tune-up and now it runs worse than before. His other concern was he said he feels he was overcharged for the parts because he found them elsewhere for a cheaper price. He said he took his vehicle back as soon as he left the facility but he was told it was the best they could do. He will no longer use this business because he cannot trust them.
This review was collected via phone interview by Customer Research Inc.

LH
Logan H.
Ventura, CA
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Service
Logan said the staff didn't figure out the problem and he will return so they can figure it out.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Ventura, CA
Chevrolet Silverado 3500HD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Charles said the mechanics were fair and did everything he asked for. All his questions were answered. The overall service was excellent but the repairs took longer to complete than he expected.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Ventura, CA
Ford Thunderbird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Jack said he was satisfied with the service. He still needs to go over a few things with this facility.
This review was collected via phone interview by Customer Research Inc.

TO
Terry O.
Ventura, CA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2017 Category: Service
Terry said they had to go back a couple of times because they had the wrong parts. It was a misunderstanding.
This review was collected via phone interview by Customer Research Inc.

GL
Gregg L.
Oxnard, CA
GMC Sierra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Gregg said they were very professional, and did a great job.
This review was collected via phone interview by Customer Research Inc.

JO
Joe O.
Oxnard, CA
BMW 335i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016 Category: Service
Joe said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Oxnard, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Ventura, CA
Scion FR-S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2015 Category: Service
Greg said when he got in his vehicle back, there was still a slight issue. They were quick to jump in, get the vehicle completed and back on the road. He is thankful towards them for the excellent service and for taking care of him.
This review was collected via phone interview by Customer Research Inc.

RG
Ramon G.
Carpinteria, CA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2015 Category: Service
Ramon said he is very happy with the service and they did a great job. He would highly recommend them because they are very professional and they are always helpful.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Santa Paula, CA
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
John said the service he received was very good. The employee was thorough in explaining things, and they did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Oxnard, CA
Dodge Ram Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2015
Good experience
Knowledgable mechanics. Fastservice

WM
Webster M.
Oxnard, CA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Webster said the business did a good job. They were really quick.
This review was collected via phone interview by Customer Research Inc.

BS
Brett S.
Santa Barbara, CA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brett said the staff was responsive, the price was fair, and they went beyond his expectations.
This review was collected via phone interview by Customer Research Inc.

DG
Dennise G.
Ventura, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Dennise said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IS
Ian S.
Ventura, CA
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ian said the service was excellent, fair, quick and efficient. They were polite even when he had trouble with payment. The owner is excellent.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Santa Paula, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
John said the service was great. The employees were very helpful, did exactly what he needed and did a great job.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Ventura, CA
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Judy said this business has always done a really good job.
This review was collected via phone interview by Customer Research Inc.

MM
Marc M.
Camarillo, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Marc said he liked that Chris backed up his work.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Ventura, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Repair completed
Chris does good work and quickly. Thanks again.

Displaying Review 1 - 20 of 181 in total