Limerick, PA 19468
In response to this review, the alternator needed to be replaced on the vehicle, and I also recommended the sepentine belt be replaced at the same time. An improperly working aternator can result in wear on the belt, which then may squeal. In an attempt to service my customer best, I offered to replace the serpentine belt for the cost of the belt only with no charge for labor, which the customer declined. Thus, the customer chose not to complete the service as was suggested, and moreover, this vehicle does not have a timing belt, so one could not have been replaced as customer claimed.WES JACKSON AUTOMOTIVE
We are sorry you were unhappy with our service. We believed all the repairs for your vehicle to pass inspection were explained to you and we received your permission to do the work needed. If you had concerns, we would have gladly have addressed them.
Please know that we strive to give our customers the best value for the dollars spent on automotive repairs and maintenance.
Thank you for taking the time to give a review on our behalf. Please know that we are here to help answer any and all questions regarding your vehicle. Call us anytime.
Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.
Your vehicle was in for PA state inspection for which you were charged the industry standard fee. Our prices are competitive with the surrounding service centers. We are a AAA approved repair center and employ ASE Master Technicians to ensure the quality of repairs. We offer a two year, 20,000 mile warranty on all service and we feel we provide the best value and quality parts available for our customers.
Selenia and John,
Always a pleasure providing service for you!
Thank you for taking the time to write a review. I am glad you were happy with our service as we do strive to provide the highest qualityof service.